Comcast Dispatch Phone Numbers > Not for long

reply to PolarBear03

Re: Not for long

You're probably right.. expect for the fact that dispatch numbers have never been for customers..

What could comcast do? They'd probably change them and move on with life.. however, one possibility is sue them for the money it cost them to change the phone numbers - labor and costs incurred, as well as the reprogramming of all the systems.

These are non-published numbers. It would also be very interesting to find out where the list came from. Internal? External? what?

This is actually a malicious attempt to disrupt the internal operations of a company. Any company like comcast spends large amounts of money to ensure that the customer service numbers are published to customer use. Dispatch is just that, for the dispatching of technicians. It's common sense to know that they are not public numbers.

I can also see that the consumerist was trying to be clever by saying that these numbers were intended for that use. I can tell you that any memo that was ever distributed always includes the standard statement about "for internal use only"...
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"Complaining is the least path of resistance for the self-reitchous and lazy..."