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Forums » Comcast Dispatch Phone Numbers » Not for long
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fiberguy
My views are my own.
Premium
join:2005-05-20


1 edit
reply to PolarBear
Re: Not for long

They WILL be changed.

Why? Because they are for technicians only!

I also bet that the consumerist gets their hands slapped too!

Already made sure security knew about this.. don't count on them being the same for too long.

hahahaha... great job, consumerist! not

--
"Complaining is the least path of resistance for the self-reitchous and lazy..."

Zoder

join:2002-04-16
Miami, FL

said by fiberguy See Profile :

I also bet that the consumerist gets their hands slapped too!
While I don't support those numbers being posted, what can Comcast actually do to the Consumerist? Send a nastygram? They didn't break any laws.

fiberguy
My views are my own.
Premium
join:2005-05-20

You're probably right.. expect for the fact that dispatch numbers have never been for customers..

What could comcast do? They'd probably change them and move on with life.. however, one possibility is sue them for the money it cost them to change the phone numbers - labor and costs incurred, as well as the reprogramming of all the systems.

These are non-published numbers. It would also be very interesting to find out where the list came from. Internal? External? what?

This is actually a malicious attempt to disrupt the internal operations of a company. Any company like comcast spends large amounts of money to ensure that the customer service numbers are published to customer use. Dispatch is just that, for the dispatching of technicians. It's common sense to know that they are not public numbers.

I can also see that the consumerist was trying to be clever by saying that these numbers were intended for that use. I can tell you that any memo that was ever distributed always includes the standard statement about "for internal use only"...
--
"Complaining is the least path of resistance for the self-reitchous and lazy..."
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