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deoptima

join:2003-03-15
Ellijay, GA

Why its a bad idea

Really guys if you call these numbers there is only a few dispatchers and think of it this way they have around 100-300 techs trying to call them too. Techs call in to get YOUR accounts fixed and to close out jobs. The more people that call in the longer the wait and if youre a customer you will probable get transfered back to the call center and have to wait on hold yet again! So whats the point of even calling? there are only 15-25 people in dispatch in Nashville dealing with all of middle tennessee think of the hold times! there is on any day at any given time there can be a 3-45min wait for the techs when its just TECHS! just think about this before calling these numbers please

madrhino

join:2004-07-03

I spent an hour and 17 minutes on hold with Comcast yesterday,then was told a ticket would be generated.The issue is still unresolved.
It's good to know it's going to get even more screwed up now.
--
Get Verizon FIOS,The Anti-DIOS


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