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Comcast Dispatch Phone Numbers > How dispatch can deal with it

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Hall
Premium,MVM
join:2000-04-28
Dayton, OH
kudos:1

How dispatch can deal with it

When a customer calls into this number, the person should calmly but firmly tell them this is an internal number and they need to contact normal support channels ... "hold on while I transfer you" ... and send them into the same queue as everyone else calling in.
to forum · permalink · 2007-05-07 16:14:17 ·

RoCJester

join:2006-12-20
Pottstown, PA

But that is NOT their job. They are there for tech's, NOT Customers.

Get real people. I agree, whomever sent comsumerist those numbers is gonna hear about it.

to forum · permalink · 2007-05-07 16:20:27 ·
Forums > Comcast Dispatch Phone Numbers

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