US Cable Support > Inside Insight > Too much bandwidth email....

Too much bandwidth email....

Dear Insight Broadband Customer,

Insight monitors network usage to ensure that all Insightbb.com customers consistently receive the highest quality service available, as detailed in our Acceptable Use Policy.

You may not be aware that your modem has been transferring data at a very high rate for an extended period, causing degradation of service to others. Now that you know, we request your cooperation.

Excessive sustained bandwidth usage places a burden on the network and is in violation of the Insightbb.com Acceptable Use Policy (see sections vii and viii. ) which explains that you may not:

vii. restrict, inhibit or otherwise interfere with the ability of any other person, regardless of intent, purpose or knowledge, to use or enjoy the Service, including, without limitation, posting or transmitting any information or software which contains a worm, virus or other harmful feature, or generating levels of traffic sufficient to impede others' ability to send or retrieve information;

viii. restrict, inhibit, interfere with or otherwise disrupt or cause a performance degradation or manipulation, regardless of intent, purpose or knowledge, to the Service or any Insight (or Insight supplier) host, server, backbone network, node or service, or otherwise cause a performance degradation or manipulation to any Insight (or Insight supplier) facilities used to deliver the Service.

We have found most excessive bandwidth users are running servers, using Newsgroups or using online file sharing programs such as KaZaa, BitTorrent and others.

We feel it our responsibility to alert you to the dangers of online file sharing applications and offer suggestions as to what can be done to protect yourself as well as reduce the amount of bandwidth being used by your account. For instance:

There are a number of viruses designed specifically to spread through peer-to-peer networks. Your best defense is to keep your anti-virus software updated. If a file you download seems smaller in size than expected, you should avoid running it. Many of the viruses that exist at the moment will rename themselves to mimic popular programs, music, or videos in hopes that the victim will open it.
Most of the file sharing applications contain "spyware" that is used by affiliates and marketing companies. Besides being an invasion of your privacy, many End User License Agreements (EULAs) grant these companies the power to use your extra bandwidth, processor cycles, memory, and drive space as they see fit.
Copyright infringement caused by sharing copyrighted material.

And how much have you used this month?
--
-Kinsey
Geeky chix0r

reply to DevilOnE
Look for a different cable ISP...oops

reply to DevilOnE
how am i suppose to know how much bandwidth i used?

You can't even make a guess at how much you've downloaded and uploaded?
--
-Kinsey
Geeky chix0r

reply to DevilOnE

It is my understand from a few friends working the departments handling this, that it's your upload rates they're concerned with, not downloading. If you're saturating the connection with a lot of torrent uploading action, then that's when they're going to send you a notification like that. Apparently, and I don't know if I'm supposed to say this, but it's about 5 gigs max upload per day...that's the magic number. Just make sure none of your machines is uploading an insane amount of anything

reply to DevilOnE
i think my problem is that i have a spare computer in my garage that i store pictures and MP3s on and i access that computer at work to listen to music so that would be all upload.

that would be a server and against the TOS and AUP..... So insight is well within there rights to limit you. Time to get a 2.5" HD and take it to work this is what I do now for this very reason

reply to DevilOnE
"how am i suppose to know how much bandwidth i used?"

ISP Monitor 5.3.5 (Freeware)

Best freeware monitor I've used.

»www.ispmonitor.be/en/software/

reply to GLIMMER

cheaper and slower

that is the one thing dsl subs forget is that they payless and get less

reply to DevilOnE
i would have to use my own computer(server) if they would get the PWP shit straightened out

reply to GLIMMER
I had dsl before cable and the "no server" was in Verizon's TOS.

reply to DevilOnE
cough the magic number is different from every other system and is depedant on the node and if it is a high traffic node.

Most systems have it at around 5 to 10 gig

which is why insight needs to get there head out of that rear area and split the high usage nodes. Come on its more than that I uploaded atleast 27gb in the past 3 days non stop and have not heard a word. Or it could be there scared I will cancel my business acounts um yeah that might be it.

reply to GLIMMER

reply to kalone

reply to NormanS