FusorFodder
join:2002-02-28
Frederick, MD
| reply to morbo
Re: Not for long
No, it will force Comcast to change the dispatch phone numbers, and it will also cause a severe tie up in other customers being serviced. Having worked for Comcast, I can tell you there will be customers that will refuse to hang up, or will call back repeatedly JUST to tie up phone lines. These temper tantrums will only serve to create a backlog for techs and agents who are legitimately trying to reach dispatch. Dispatchers are constantly busy, they don't have the time to waste on customers who think they are so smart for dialing an internal number.
Hooray, some asshat managed to get Comcast to spend a few extra dollars on changing phone numbers, guess who gets to foot the bill? |
