[Line Problem] Losing Synch During Thunderstorms in AT&T Southeast http://www.dslreports.com/forum/r18319523 en Sun, 29 Nov 2009 21:02:35 EDT Sun, 29 Nov 2009 21:02:35 EDT Re: [Line Problem] Losing Synch During Thunderstorms http://www.dslreports.com/forum/remark,18320165 Pashune :
said by DaveO See Profile :

My Westell 6100 DSL modem seems to lose synch on almost every lightning strike. It re-synchs a few seconds later. Is there a way to prevent this? Thanks.
I had this problem with my Westell 6100 as well; tried updating firmware, had a tech inspect line, ground, and I have a home run to the line. It still happens. That is, until I replaced it with an old 2 Wire Homeportal 1100. I tried another Westell 6100, and it had the same affect. My guess is that there's something going on triggering the ADSL2+ part of the modem that triggers the modem to lose sync. Anyways, after I changed out my modem with that old 2 Wire, I haven't lost sync due to a storm since.

Though regardless of that, I'd have a tech inspect your line at first. Marginal lines can be really prone to sync loss due to EMI/RFI interference, which lightning produces.

However, I'd test at the NID FIRST before calling a tech.

»AT&T Southeast Forum FAQ »How to check modem stats, synch rates & speeds from test jack at the NID.

Post us some stats, and we'll see what we can figure out. :)]]> http://www.dslreports.com/forum/remark,18320165 Fri, 11 May 2007 20:01:42 EDT [Line Problem] Losing Synch During Thunderstorms http://www.dslreports.com/forum/remark,18319523 DaveO : My Westell 6100 DSL modem seems to lose synch on almost every lightning strike. It re-synchs a few seconds later. Is there a way to prevent this? Thanks.]]> http://www.dslreports.com/forum/remark,18319523 Fri, 11 May 2007 17:47:53 EDT