Dad Rages Against Comcast 911 > They shouldn't be able to call it "9-1-1"

reply to ColorBASIC

Re: They shouldn't be able to call it "9-1-1"

A correct way would be to arm the system, trigger all sensors if possible or rotate weekly, wait for the call center to get it and call you, you can put it into test mode so their people know you're testing. This is not a complete test because you're not having the call center call the police but that is different. I haved tested my 911 with sunrocket and vonage a couple time. I recommend everyone does. All operators that I have spoken to understood completely and were very curtious about it.

My alarm has a self diagnostic mode...supposedly. According to my ViaTalk call logs it also dials in every day. I don't know why. Maybe to check line quality. When the alarm company found out that I was using VoIP they said they were going to make some changes, maybe this was one of them.

Still if you're not testing a sensor but an actual trigger then it is not a full test. nextalarm.com monitors over the internet through real polling (every 5 min) so if your line gets cut then you will be notified. I also pay them about $11 a month, interested?

I don't know what else it tests. The only backup it has is cellular backup. It's not connected to my home network or anything.