Time4aNAPPremium
join:2007-04-09
Des Plaines, IL | reply to rradina
Re: They shouldn't be able to call it "9-1-1" said by rradina:I don't know what the rest of the VOIP providers do but Vonage is supposed to have a help desk that will answer the phone and try to contact the appropriate authorities... IIRC this is precisely what all cellular carriers are required to do by law. Because cellular calls can cross jurisdictions (sometimes several times) during the course of a call, the intermediate 911 call center uses the information that you supply, and any geographic information that they might have to route your call to the most appropriate agency.
If you are familiar with the area you're driving in, and are certain about which agency you want to contact, you can start the call by asking to be connected with that agency, asking for it by name, and speaking with an authoritative voice. This doesn't guarantee compliance, but it helps direct the focus of the call. |
