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Rediculous Speeds, Simply Rediculous. HELP!!! »
« [NE] Google server farm in Council Bluffs - COX country  
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coxengr
Premium,VIP
join:2002-03-09
Atlanta, GA

Gulf Coast test info

I wanted to make folks aware of a trial we are conducting in our Gulf Coast Florida region.

Currently, we are testing a service that returns a web page with enhanced error results when a web page request would have otherwise just returned a DNS error. Generally, DNS errors are caused by misspelled URLs and syntax errors such as “ww” instead of “www” or “con” instead of “com.”  When possible, customers who have entered a URL that cannot be found will be shown a web page identifying some possible alternative sites they might have been trying to reach. If we can’t determine any alternative sites, we simply present another search box.  These enhanced error results are designed to help the average user more quickly reach their web destinations, and only affect web page responses ('A' records to those in the know).

During our trial, some customers with special DNS configurations (like some custom settings for company laptops used at home) may experience some errors.  Those with a need to work around these results pages can statically set their DNS to one of the following IP’s: 68.105.28.13 and 68.105.29.13.

While I understand that to some of you power users here in the BBR forum may not find this feature useful, keep in mind that we’re giving you an opt out option, and that for most customers, this will actually represent an improvement to their service.  The team working on this project is monitoring feedback from all areas, so please feel free to post comments on the performance and implementation of the enhancement here.  You may not receive a formal response, but all comments will be reviewed. Thanks.
--
Want the most out of BBR? Visit our help page: »members.cox.net/coxengr/bbr_help Are you a Cox employee? Please read this before posting: »members.cox.net/coxengr/bbr_cox

almex
Premium
join:2001-09-18
Henderson, NV
clubs:

Re: Gulf Coast test info

Sounds very similar to SiteFinder.
--
"Careful, we don't want to learn from this!" --Calvin & Hobbes
robertfl
Premium
join:2005-10-10
Mary Esther, FL

Re: Gulf Coast test info

I've noticed that webpages loaded faster. Is this a result of the test here?

Rob

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
Oh NO! dont tell me cox is going to start that verislime crap via dns like other providers are doing[charter anyone?]
--
You can never be too rich, too thin or have too much Bandwidth
Gamer

join:2006-12-09
Phoenix, AZ

Re: Gulf Coast test info

said by dvd536 See Profile :

Oh NO! dont tell me cox is going to start that verislime crap via dns like other providers are doing[charter anyone?]
I personally hate any system that breaks DNS, though I can at least live with it if we have alternative servers.

BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs:
Could you perhaps post a few examples of just what exactly users are going to see if they screw up the address?
--
"Don't steal. The government hates competition."
round_toit
Premium
join:2005-02-01
Pensacola, FL

Re: Gulf Coast test info

Click for full size
Here is what it looks like if I enter dslreports.con
robertfl
Premium
join:2005-10-10
Mary Esther, FL

Re: Gulf Coast test info

that's annoying. I would rather see a blank page. Please turn it back off. (looks like Cox is trying to make some money from clicking on the sites)

rob
Gamer

join:2006-12-09
Phoenix, AZ


2 edits

Re: Gulf Coast test info

How is that 'helpful'? That's not a redirection to the correct TLD of .com, that's creating a fake TLD and using it for revenue with completely unrelated results.

If Cox is going to begin practices like that, I'd expect rates to start dropping significantly.
robertfl
Premium
join:2005-10-10
Mary Esther, FL

Re: Gulf Coast test info

Wrong. They won't decrease our rates.

People need to demand that they turn this crap off. Period.

dvd536
as Mr. Pink as they come
Premium
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Phoenix, AZ


1 edit
said by Gamer See Profile :

How is that 'helpful'? That's not a redirection to the correct TLD of .com, that's creating a fake TLD and using it for revenue with completely unrelated results.

If Cox is going to begin practices like that, I'd expect rates to start dropping significantly.
WRONG! Cable bills do NOT go down but most likely revenue generated would go into Cox's CxO's bonus checks!
maybe this is an effort to get many off coxs dns servers as thats whats going to happen[specially with power users]
--
You can never be too rich, too thin or have too much Bandwidth

BillRoland
Premium
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Ocala, FL
clubs:
·Cox HSI

I'm afraid I have to agree that this is a poor showing on Cox's part. I'm not even sure how anyone can claim that that page is more helpful than the standard DNS error page: neither of them suggest ways to get to where you're going, and both say the same thing: that site doesn't exist. The only difference is it looks like this one is loaded down with ads that are going to profit Cox.

Sorry guys, two thumbs down on this one.
--
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Re: Gulf Coast test info

said by BillRoland See Profile :

I'm not even sure how anyone can claim that that page is more helpful than the standard DNS error page: neither of them suggest ways to get to where you're going, and both say the same thing: that site doesn't exist.
I'm gonna have to agree with you there. Since .con isn't even a valid TLD I'd say that the new system is flawed.

I would expect something like this to either suggest a proper top-level domain, or automatically redirect to the top-level domain in question. Hell, strip off the domain suffix and redirect the query to Google and you've got a system that's 1000% better than what you're working on.

dvd536
as Mr. Pink as they come
Premium
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Re: Gulf Coast test info

said by state See Profile :

said by BillRoland See Profile :

I'm not even sure how anyone can claim that that page is more helpful than the standard DNS error page: neither of them suggest ways to get to where you're going, and both say the same thing: that site doesn't exist.
I'm gonna have to agree with you there. Since .con isn't even a valid TLD I'd say that the new system is flawed.

I would expect something like this to either suggest a proper top-level domain, or automatically redirect to the top-level domain in question. Hell, strip off the domain suffix and redirect the query to Google and you've got a system that's 1000% better than what you're working on.
This is purely about revenue generation, not an added benefit to the subscribers and to think I just saw a news item that cox is a cable company people dont hate. go ahead with this crap and see how fast that rating tanks
-
»'A Cable Company People Don't Hate'
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1 edit
They are following in the foot steps of many ISPs. Verisign failed, but the companies that offer this service, and revenue split with the ISPs, are introducing it from the bottom up by stealth.

Unfortunately regular users, who are in the vast majority, do not realize that if they click on one of the links presented as an alternative to their mis-spelling, it usually not the best choice, and is making both Cox and the substitute DNS provider, a few bucks. If they did this a number of times per month then they are potentially worth to Cox twice what their base subscription fee is. I don't think the regular customer realizes this. I think Cox counts on their ignorance.

So in the example above, the mis-typing of dslreports.com is directing regular users to "top-rated-spyware-removers", who are paying to be on that page. They would be better served by Cox if they were redirected to a google search for the domain -- at least the main, non sponsored, page stands a chance of giving them the best possible result instead of whomever pays this DNS redirector the most money to be there!

Its pretty sad really, ISPs just can't get their minds around being a utility and charging directly for pure service. They just have to get greedy, and jump into the conversation somehow. Today, this site and many others now has to pay money to someone in order to continue to reach these customers, tomorrow, we'll have to pay money in order to reach them at maximum possible speed. The day after tomorrow, we'll probably have to pay to reach them at all.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

Re: Gulf Coast test info

said by justin See Profile :

They are following in the foot steps of many ISPs. Verisign failed, but the companies that offer this service, and revenue split with the ISPs, are introducing it from the bottom up by stealth.

Unfortunately regular users, who are in the vast majority, do not realize that if they click on one of the links presented as an alternative to their mis-spelling, it usually not the best choice, and is making both Cox and the substitute DNS provider, a few bucks. If they did this a number of times per month then they are potentially worth to Cox twice what their base subscription fee is. I don't think the regular customer realizes this. I think Cox counts on their ignorance.

So in the example above, the mis-typing of dslreports.com is directing regular users to "top-rated-spyware-removers", who are paying to be on that page. They would be better served by Cox if they were redirected to a google search for the domain -- at least the main, non sponsored, page stands a chance of giving them the best possible result instead of whomever pays this DNS redirector the most money to be there!

Its pretty sad really, ISPs just can't get their minds around being a utility and charging directly for pure service. They just have to get greedy, and jump into the conversation somehow. Today, this site and many others now has to pay money to someone in order to continue to reach these customers, tomorrow, we'll have to pay money in order to reach them at maximum possible speed. The day after tomorrow, we'll probably have to pay to reach them at all.
Ultimately what its going to come down to is 'pay per click' it all comes down to money. I know providers have a right to make profits but i think this goes too far.
--
You can never be too rich, too thin or have too much Bandwidth
robertfl
Premium
join:2005-10-10
Mary Esther, FL
·Cox VOIP

Re: Gulf Coast test info

Click for full size
Here is my answer - I blocked the page (software wise) I need to get the router to block it totally but no avail. (netgear)

Rob
robertfl
Premium
join:2005-10-10
Mary Esther, FL

Re: Gulf Coast test info

I also wonder if this is an example of net neutrality?

Rob

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Re: Gulf Coast test info

said by robertfl See Profile :

I also wonder if this is an example of net neutrality?

Rob
No Rob...this isn't. See: »en.wikipedia.org/wiki/Network_neutrality for a proper explanation.

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said by dvd536 See Profile :

Ultimately what its going to come down to is 'pay per click' it all comes down to money.
Yep.

Point your DNS servers at 68.105.28.13 and 68.105.29.13 or visit »finder.cox.net and type in a search term...like "google" (results here - none even go to Google!).

When you get the results, check out the page source in your browser....you'll see that the redirects all go through overture.com which is a Yahoo! search marketing product: »www.content.overture.com/d/

NoVA_CoxUser
Stand back from the cage -- The RF bites
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join:2004-07-06
Alexandria, VA
·Cox HSI


4 edits

Re: Gulf Coast test info

said by state See Profile :

... check out the page source in your browser....you'll see that the redirects all go through overture.com ...
Nice explanation, thanks!

The enhanced features seem to be offline at the moment ... so I can't "experience" them myself ...

... but based on info provided in this thread so far, I must say that I too am pretty underwhelmed.

Verdict: Two thumbs down.
round_toit
Premium
join:2005-02-01
Pensacola, FL

Click for full size
Previous screen shot I posted was truncated. Changed computers and now have a complete screen shot. Notice this is not the "Enhanced version" that Coxengr talked about. In the upper right hand corner it says "Enhance error results page".

THZNDUP
Deorum Offensa Diis Curae
Premium
join:2003-09-18
Phoenix, AZ

Re: Gulf Coast test info

said by round_toit See Profile :

...
Notice this is not the "Enhanced version" that Coxengr talked about. In the upper right hand corner it says "Enhance error results page".
And what should the Cox 'Enhanced version' of DNS do? If you get the syntax correct, should it take you to the page requested? If you misspell it or it doesn't exist, will it take you to an 'Enhanced error results page' maybe?

If you reread the OP, you should find that page is in fact what CoxEng was talking about. It substitutes a normal DNS error 'Page Not Found' with the one you posted. In fact he spells out 'enhanced error results' several times.

BTW, using Google as a DNS filter works pretty good. At least it almost always does a better job at speeling than I do.......
--
one should not increase, beyond what is necessary, the number of entities required to explain anything
round_toit
Premium
join:2005-02-01
Pensacola, FL

Re: Gulf Coast test info

said by THZNDUP See Profile :

said by round_toit See Profile :

...
Notice this is not the "Enhanced version" that Coxengr talked about. In the upper right hand corner it says "Enhance error results page".
And what should the Cox 'Enhanced version' of DNS do? If you get the syntax correct, should it take you to the page requested? If you misspell it or it doesn't exist, will it take you to an 'Enhanced error results page' maybe?

If you reread the OP, you should find that page is in fact what CoxEng was talking about. It substitutes a normal DNS error 'Page Not Found' with the one you posted. In fact he spells out 'enhanced error results' several times.

BTW, using Google as a DNS filter works pretty good. At least it almost always does a better job at speeling than I do.......
I recognized it was indeed the page coxengr was talking about, but it looked to me like this "beta version" needs more than just some spelling correction. I just had a dry humor way to trying to post the obvious grammatical error.

Sorry folks, I just don't see this as an "enhancement" but an "annoyance". Much rather just see a 404.

I wonder how many "team sessions" were wasted arriving at this piece of junk. I bet they already have the PR team creating advertising for TV espousing this miraculous new feature.

THZNDUP
Deorum Offensa Diis Curae
Premium
join:2003-09-18
Phoenix, AZ

Re: Gulf Coast test info

In fact he spells out 'enhanced error results' several times.
I think it's safe to say CoxEngr didn't create that web page......

What result do you get instead of entering dslreports.con, if you enter another site such as........ cox.con?

At any rate, pretty poor showing not to make the leap from 'con' to 'com'.
--
one should not increase, beyond what is necessary, the number of entities required to explain anything

BillRoland
Premium
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Ocala, FL
clubs:
·Cox HSI

said by round_toit See Profile :

I wonder how many "team sessions" were wasted arriving at this piece of junk. I bet they already have the PR team creating advertising for TV espousing this miraculous new feature.
Well said, sir.
--
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bmn
? ? ?
Premium,ExMod 2003-06
join:2001-03-15
hiatus
Uber, mega, super important question...

Will this new "feature" affect CBS users ?
--
Prove it...
wierdo

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So, when this rolls out nationwide, unless we take affirmative steps to change the DNS in all our equipment, you will only be providing broken DNS that provides no way for a machine to tell when the user types in an invalid address, or worse, to monitor a domain for correct A records, since anything and everything will return an 'A' record.

This is every bit as stupid as Verisign doing it.

I don't know which I'd rather have, slow speed and PPPoE to make it worse, or idiotic schemes such as this. Actually, I do know. I'd rather have an ISP that provides RFC compliant services, rather than a broken service purporting to be DNS that actually isn't.
robertfl
Premium
join:2005-10-10
Mary Esther, FL

Re: Gulf Coast test info

Only for Gulfcoast users. Hopefully Cox Engneer will shut this down as it's been a failure.

Rob

THZNDUP
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Premium
join:2003-09-18
Phoenix, AZ

It looks as if they are providing another set of DNS servers so that you may 'opt out' of the enhanced service they are providing. Or at least they are for this test phase, I wonder how long they'll support two sets once it goes live........
--
one should not increase, beyond what is necessary, the number of entities required to explain anything
robertfl
Premium
join:2005-10-10
Mary Esther, FL
·Cox VOIP

Re: Gulf Coast test info

Not an enhancement. I would like to see this drop period or give us a discount like the other person said. If there making extra money on the side, something needs to be done. PERIOD. I have no problem with a cable co making money. This is a sleazy way of doing it.

-Especially when I type DSLREPORTS.CO and get spyware removal software or whatever)

Two thumbs down from me, too.

(Still can't get the router to block the site.. GURR)

Rob

THZNDUP
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Re: Gulf Coast test info

You can always 'opt out' and use 68.105.28.13 and 68.105.29.13 for your DNS.....
keeska
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Sedona, AZ

quote:
Or at least they are for this test phase, I wonder how long they'll support two sets once it goes live........
Doesn't matter Set your DNS server(s) to the public, RFC compliant servers. I did this a year ago when the Cox servers were having problems and never changed it back.

This trick Cox is trying to pull makes it obvious they are not interested in providing a good service at a fair price.

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Re: Gulf Coast test info

said by keeska See Profile :

This trick Cox is trying to pull makes it obvious they are not interested in providing a good service at a fair price.
I'm not sure that's a fair statement to make. Cox has been a great ISP over the years, and they've worked very hard for me in the past when I've have problems with their service.

While this is a horribly asinine idea, I don't think it's indicative of them not being interested in providing good service. At least they announced they were testing this in selected markets and offered a workaround instead of just implementing it and shutting out user feedback.
keeska
Premium
join:2007-04-06
Sedona, AZ

Re: Gulf Coast test info

quote:
I'm not sure that's a fair statement to make. Cox has been a great ISP over the years,
I agree completely.
quote:
and they've worked very hard for me in the past when I've have problems with their service.
Here I would partially agree. In the past they have provided excellent support. More recently I have had to call in multiple times to find someone on the other end of the phone who knew what a cable or network was. The first or second call now usually results in the "power cycle everything" and if that doesn't fix it they start blaming me. Once I get to a person who had a clue I would explain the problem to them and they got it fixed.
quote:
While this is a horribly asinine idea, I don't think it's indicative of them not being interested in providing good service.
I think it is. Providing good service would mean they would follow the RFCs and offer this as an opt-in service. In the past I think Cox would have done it that way.

THZNDUP
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Just idle musings. I have used offnet DNS since the @Home/Work split. A few trips back and forth but usually go back offnet.

Along with the probable time restraints maintaining two sets of servers, how will the compliant servers be advertised if the broken ones are the default?

I can easily envision some struggling with phone support.....

'Sir, we don't use DNS servers. We only use IBM or DELL servers'

--
one should not increase, beyond what is necessary, the number of entities required to explain anything

BillRoland
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Click for full size
This would be an example of a "HELPFUL" feature when you type in the wrong address. And magically enough, it even suggests the RIGHT site instead of trying to pawn a bunch of crap off on you.
--
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robertfl
Premium
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Mary Esther, FL

Re: Gulf Coast test info

I wish they would just forward it to google with "hey you've typed it wrong here are the results"

fatness
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Earthlink began something similar last August: »Oh No They Didn't!

Unfortunately they didn't even offer the opt-out options until September, after enough complaints built up. »blogs.earthlink.net/2006/09/more···andl.php
--
Sure, that'll work..
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Re: Gulf Coast test info

said by fatness See Profile :

Earthlink began something similar last August: »Oh No They Didn't!

Unfortunately they didn't even offer the opt-out options until September, after enough complaints built up. »blogs.earthlink.net/2006/09/more···andl.php
It's not just something similar, it's exactly that.

Currently 'finder.cox.net' name resolves to IP 209.86.66.97 . That IP belongs to Earthlink.

Cox seems to enjoy hoaxing people, or maybe just their own customers. One of the links they put in customer email is for 'updates.cox.com' which resolves to an IP belonging to DoubleClick.

dvd536
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So if you put overture.com in your firewall does it defeat this crap?
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krod
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1 edit
can't believe this crap... another way we're breaking shit..

almex
Premium
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clubs:
This is like déjà vu all over again!
robertfl
Premium
join:2005-10-10
Mary Esther, FL

Re: Gulf Coast test info

I really hope Cox management (upper) is reading this and taking in our inputs.

Sorry to give this a two thumbs down but this just totally sucks, guys.

Rob

coxengr
Premium,VIP
join:2002-03-09
Atlanta, GA

Thanks for everyone's feedback. We ARE reading it.

I agree that typing a ".con" instead of ".com" should be within the bounds of a finding the right alternative (heck, it's in my example above). I'll look into why that's not working.

Again - for those that don't personally like this, there's an opt out option that's "RFC compliant". It will go away and you don't have to see any of it.

And as much as it may seem counterintuitive to you, our research definitely does indicate that most people find this helpful.
--
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See 12 replies to this post

cob_
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Tulsa, OK

Ad results are a blatant revenue grab. If Cox wants to genuinely assist their customers with relevant typo results, it would be best to offload typos to a reputable search engine. I'd really rather not have the less technically inclined in my house getting spam results and clicking away at possibly malignant links when they typo TLDs.

Hopefully the dslreports results are representative of a mistake or minority of bad results and not what everyone else is thinking.
--
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- RFC 1925
krod
meh

join:2007-04-08

said by coxengr See Profile :

Again - for those that don't personally like this, there's an opt out option that's "RFC compliant". It will go away and you don't have to see any of it.
This is just to appease the objectors while its in testing... then mgmt will decide its to cost prohibitive to have two dns systems, and cut the other one that doesn't generate revenue. or not enough of the masses of idiots use it so we dont need it. (hell cox didnt have a working single system for awhile there)

IE has this functionally already, it goes to MSN doesnt it?
FF has it too, most are off by default. whyy not change this setting with the cox install software?... that way only the true people needing handholding get this functionality.
gjgfjfgj

join:2006-04-07
Tucson, AZ


2 edits

Re: Gulf Coast test info

said by krod See Profile :

IE has this functionally already, it goes to MSN doesnt it?
FF has it too, most are off by default. whyy not change this setting with the cox install software?... that way only the true people needing handholding get this functionality.
That's an excellent idea, but Cox probably won't like it because they won't get their ad revenue.

If Cox really does want to do this right, then the way to do it is have the client handle the fact that the domain doesn't exist in whatever easy, friendly way they want. The thing NOT to do is go and break DNS by having it lie to the client about the domain.
robertfl
Premium
join:2005-10-10
Mary Esther, FL

Re: Gulf Coast test info

How about just showing a 404 page instead? Hopefully, that will return.

I miss the firefox 404 page

Rob
Graycode

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·net2phone


1 edit
This is a really bad idea. People didn't like it when Verislime tried to pull the same hoax crap.

At time of DNS resolution there's no way for you to know if the name is being used in a browser or some other applications. All networking software & equipment already knows how to handle requests for a non-existing name.

DNS should not be broken!   »More on VeriSign

needforspeed59
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Glendale, AZ
You know, for all the complaining and concerns about this test, at least Cox is putting out there for feedback.
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bmn
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Re: Gulf Coast test info

said by needforspeed59 See Profile :

You know, for all the complaining and concerns about this test, at least Cox is putting out there for feedback.
Which they get a big thumbs up for...

However, still no answer from them on if this is going to affect the CBS users. I would like to know before I have to field calls about things breaking.
--
Prove it...
krod
meh

join:2007-04-08


2 edits
Would someone in the affected area dig these for me or give me your name servers ip

how does it handle: (RFC2606; they're _known_ and reserved for all intents and purposes.)
*.test
*.example
*.invalid
*.localhost
(well abused/known):
*.local
*.pvt
(ie aseduihsadohds.local)

is it limited to www.* or ww.* or are we hijacking smtp.* anything.* etc also? (proper sub domains)

Argument here: there is more to the _INTERNET_ THEN HTTP! does cox not get this in anything and everything they do?

If you really want to hijack misspelled domains, hijack auto.search.msn.com (im sure thats a large %), as any registered search provider in IE will use that to search(be redirected to the proper search engine).

I dont know who they asked about this... as this is already enabled by default for IE, and is selectable to use different providers... maybe cox should bite the bullet and pay MS to become a search provider, im sure its less expensive then doing all this DNS stuff.

Research conclusion: Research was bunk because it failed to test whether the subject knew wtf you where about, and users where to stupid to realize that they already had this functionality.(here i thought the money theory ppl where a little nuts at first.. like myself but i c...)

Also Hijack www.google.com that is what FF's keywords support uses by default, which will be broken by not getting NXDOMAIN

working with doubleclick im sure they want you to hijack every major ad server on the net and point them at doubleclick.
(sorry for giving cox ideas that are probably just as asinine)

See 10 replies to this post

Mark
Premium
join:2001-11-15
Mesa, AZ
Didn't Verisign try to do this with unregistered .com domains? Very shady if you ask me.

I really hope I don't have to start running my own DNS servers.
krod
meh

join:2007-04-08
by the attitude of all of the techs it looks like they already have the go ahead to spread this as the 'latest and greatest' (the pressure to come up with something this stupid every 3 months must be annoying)

BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs:
·Cox HSI

After reading this thread and thinking about it for a while, I'd like to summarize my thoughts on the matter:

1. Cox is screwing with internet standards they have no business messing with. DNS has served us well for a long time without intervention from Cox. Not only that, the internet is about more than just the WWW. How does this DNS hijacking affect other services? The role of the ISP is to provide RFC compliant DNS servers. Period.

2. Cox has not shown how this is a benefit to anybody other than themselves. Indeed, the Cox "solution" failed to provide ANY useful alternatives in the examples coxengr See Profile himself posted. It was going to be a tough sell anyway, after that revelation though, its impossible. This new DNS solution has been shown to consistently fail in providing links to what you're looking for, and instead shows you sponsored links that somebody had to pay for to be put on there. I am not accusing coxengr See Profile of dishonesty because I believe him to be only the messenger, but it is rather unethical in my opinion to bill this as a service to help users, when in fact, not one example can be found whereby this actually returned useful results rather than blatant advertising. You broke RFC compliant DNS, for THIS?

3. So what options do we have? Pretty much none, that I see. As has been stated before, DSLR is a very small subset of the Cox HSI user base, and as somebody earlier in this thread said, most average customers are just going to assume this is how the internet works now, because they don't know any better, and in fact it seems like Cox is banking on that. This should be an opt in program, not an opt out, if you insist on offering it at all. How many average users are going to go and input manual DNS settings to "opt out" of this? Those are the same people that run no encryption on the WAPs.

I guess the only thing we can do is complain about it here. Is there a number we can call also to register our dissatisfaction?
--
"Don't steal. The government hates competition."
robertfl
Premium
join:2005-10-10
Mary Esther, FL
·Cox VOIP

Re: Gulf Coast test info

You can try opendns.com, I refuse to use Cox's DNS servers until this problem is fixed. Since the router has been switched, pages have been loading faster.

»www.opendns.com

They have a search page too but it can be blocked on a network level.

But your right, the average person doesn't know what this is and they (Cox) are taking advantage of them.

If Cox wants to climate spam on a network level, then they need to stop this shit. Because if a customer hits an infected site using IE...BOOM (and yes, that CAN happen)

-Rob
Gamer

join:2006-12-09
Phoenix, AZ

Re: Gulf Coast test info

said by robertfl See Profile :

If Cox wants to climate spam on a network level, then they need to stop this shit. Because if a customer hits an infected site using IE...BOOM (and yes, that CAN happen)

-Rob
And if they don't update Windows, it probably already has happened, regardless of the browser they use; I doubt those users would update Firefox either. What that has to do with this thread, however, is beyond me.
wierdo

join:2001-02-16
Tulsa, OK
·Future Nine Corpor..
·Teliax VOIP

Re: Gulf Coast test info

said by Gamer See Profile :

And if they don't update Windows, it probably already has happened, regardless of the browser they use; I doubt those users would update Firefox either. What that has to do with this thread, however, is beyond me.
Unless they explicitly configure Firefox not to check for updates, or tell it no when it asks if it can restart the browser (which there's no reason to do, since it remembers all your tabs and their history) and leave it running for days or weeks until they come across a malicious page, it doesn't matter if they update Firefox, since it does it on its own.

As far as OpenDNS is concerned, I'm no more interested in using their broken 'DNS' than I am Cox's broken 'DNS'. Besides, my complaint is that I have to actively seek out working DNS servers, when those are the ones they should be instructing my computer or router to use in the first place.
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