JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
1 edit | DE Pixellation (AGAIN!!!) Anyone seeing pixellation tonight in the DE / PA area?
I've been watching Bravo - comes and goes every few minutes.
--
"ONE team - ONE city - ONE dream!!" | |
|
 igglesman
join:2006-08-06
Wilmington, DE | Re: DE Pixellation Tonight Matt - I don't see the pixellation- watched for 5 minutes. | |
|
 |
JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE | Re: DE Pixellation Tonight Thanks iggles-
Ironically hasn't happened since i posted. 
--
"ONE team - ONE city - ONE dream!!" | |
|
| | 
GeekGirl1
The Medium IS the Message
Premium
join:2007-01-28
Morrisville, PA | Re: DE Pixellation Tonight Nothing on any of the other channels I watched tonight. Had to reset my STB due to video stuttering over the past few days. Different problem, but same level of frustration. | |
|
|
|
JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
 ·Verizon FIOS
1 edit | Re: DE Pixellation Tonight THanks guys-
I actually only saw it on Bravo (ya know, the darn "Workout" reunion..lol) - and it did happen again - but then i changed to another channel at 9pm - and never saw it. So maybe it was just a Bravo issue.
Can you believe Sci-Fi Channel had "The Day After" on last night?? I was only 10 when that first came out! Crazy.
--
"ONE team - ONE city - ONE dream!!" | |
|
|
| amejr999
Eric
Premium
join:2001-01-13
Fair Lawn, NJ
clubs: | Re: DE Pixellation Tonight We had some pixelation on Nickelodeon tonight. Didn't check other channels. Northern NJ. | |
|
icemannyr1
join:2001-04-11
Township Of Washington, NJ | Yes I had pixellation on Bravo last night in the 9pm hour on the NJ system. | |
|
| |
| |
JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
2 edits | Re: DE Pixellation Tonight KA-
you got your wish. I'm seeing MAJOR breakup and pixellation again for the past 30 minutes while watching Food Network.
EVERY GOD DAMN WEEKEND this happens. I love FIOS TV - it's the best picture i've ever seen - but this is SO REDICULOUS!
The one time during the week I sit down for an hour or so to enjoy TV - and breakup, sound going out - pixels, you name it. It was fine earlier this AM..but now..bammm...
There is obviously something going on out of Philly that this happens so frequently.
Anyone else in PA / DE seeing this yet again this afternoon?
--
"ONE team - ONE city - ONE dream!!" | |
|
| | |
JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
| Re: DE Pixellation Tonight I went out for an hour - came back - still seeing the pixellation!
GRRRRRRRRRRRRRRR- anyone else out there watching TV today?
--
"ONE team - ONE city - ONE dream!!" | |
|
| | | | JPL
Premium
join:2007-04-04
West Chester, PA
·Verizon FIOS
| Re: DE Pixellation Tonight Nah, just Verizon's way of saying "hey its a beautiful day out there... what are you doing inside watching TV? Oh, you won't listen to us? Fine. Here let's break up that picture for you a bit... that'll get you off your butt." 
Actually, haven't watched TV this afternoon, so I don't know. Although I think you're right. This seems to happen on the weekends - particularly in the afternoon. Maybe due to volume? | |
|
| | | | |
JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
| Re: DE Pixellation Tonight JPL-
No clue. I did get yet another trouble ticket opened. I swear, i've probably had 20 tickets opened already.
I did all my yard work yesterday.
--
"ONE team - ONE city - ONE dream!!" | |
|
| | | | | |
JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
2 edits | Re: DE Pixellation Tonight JPL-
If you do - check out any channel. I just tried watching the end of the Delaware lacrosse game on ESPNU - total breakup.
So it's ESPNU - Food Network - etc. etc. etc.
For $200 a month I pay you - can I just watch TV from time to time?
So this has now been going on now for over 2 hours. Totally unacceptable. | |
|
| | | | | | | 
KA3SGM
- -... ...- -
Premium
join:2006-01-17
West Chester, PA
clubs:
 ·Cricket Broadband
·Verizon FIOS
| Re: DE Pixellation Tonight Matt, not my wish. I have learned to expect this happening on weekends. Don't You???
From surfing the channels I see almost everything is breaking up at some point. Small audio dropouts, to total blocking, to even the screen going blank for a few seconds at a time.
You can certainly tell it's True QAM! because analog never did this.
It is so regular and predictable that Verizon could call this an added feature, not a problem. I know the managers at the local garage have a training setup that they watch during the week, and they see the problems happening right there. They know there are problems, but they keep sending techs out on service calls for it. The whole flippin' company sees it happening, Gustavo sees a pattern here right?? But can he do anything about it?? No! All the email, tech chats, and phone calls you make aren't going to fix this.
Verizon has built the Fios monster, that it is quite obvious that they can't control. I am seriously waiting for a total system crash and lengthy outage to happen.
--
We're Gonna Need A Bigger Boat! | |
|
| | | | | | | vzDE
join:2006-11-23
Newark, DE
1 edit | said by JeepMatt  :JPL- If you do - check out any channel. I just tried watching the end of the Delaware lacrosse game on ESPNU - total breakup. So it's ESPNU - Food Network - etc. etc. etc. FUCK VERIZON! For $200 a month I pay you - can I just watch TV from time to time? So this has now been going on now for over 2 hours. Totally unacceptable. Verizon could give a flyin F for the troubles you're having Jeep, and anyway contractors don't work the weekends, so it looks like you'll be SOL. 
 Whodat in the Final Four, the Hens!!!!  | |
|
| | | | | | | |
JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
| Re: DE Pixellation Tonight UD - in the Men's lacrosse Final Four! WOOHOO!
Big game against JHU next weekend - hopefully the TV will work by then.
--
"ONE team - ONE city - ONE dream!!" | |
|
| | | | | | | | | 
tcorsair
@verizon.net
| Re: DE Pixellation Tonight I just got off the phone with customer service. They said the problem is affecting PA, NJ, and DE. They have a faulty "device" and they are switching everyone over to a new "device" and then they will try a reboot and switch everyone back to the original "device." The estimated time for the repair could be as late as midnight.
Right now my picture and sound varies from annoying to unwatchable. | |
|
| | | | | | | | | |
| | | | | | | | | Hooper
Premium
join:2001-10-22
Villanova, PA | Re: DE Pixellation Tonight So much for their high tech video testing facility mentioned in another thread. | |
|
| | | | | | | | | vzDE
join:2006-11-23
Newark, DE
| said by JeepMatt Big game against JHU next weekend - hopefully the TV will work by then.
[/BQUOTE :Hens fan here with tickets already, your TV having problems, I'll let you know how it turns out.  | |
|
| | | | | | | Hooper
Premium
join:2001-10-22
Villanova, PA | This is not what I want to hear with TV being hooked up tomorrow. | |
|
| | | | | | | | |
| | | | | | | | |
| | | | | | | | | Hooper
Premium
join:2001-10-22
Villanova, PA
| Re: DE Pixellation Tonight I hear ya. I had minor to major tiling issues on Comcast on and off for like 3 years. Sunday nights were always the worst. I would call in so pissed! One time the rep told me that maybe I should just downgrade to analog.
I hope you all are asking for billing credits. Truck rolls and credits usually end up getting things fixed.... for the wrong reason. | |
|
| | | | | | | | |
JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
1 edit | Re: DE Pixellation Tonight No, there are no credits.
I have to call in every month just to get my bundling credits.
I don't have kids - but it's almost like FIOS is my child, based on how much I have to look after it.
--
"ONE team - ONE city - ONE dream!!" | |
|
| | | | | | | | |
JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
3 edits | Re: DE Pixellation Tonight As of 5:30 Eastern, the pic is breaking up so badly you can't even watch the channel for more than 10 seconds.
This is wonderful. Guess I won't be watching TV this evening.
I just did Live Chat again, and was told after 3 hours noone has even looked at my trouble ticket (but, they are in on Sundays)
IF YOU ARE IN PA or DE - CALL IN! PLEASE! THEY WON'T EVEN TRY TO FIX IT IF YOU DON'T CALL IN.
--
"ONE team - ONE city - ONE dream!!" | |
|
| | | | | | | | | winstoda
join:2005-10-04
Middletown, DE | Re: DE Pixellation Tonight They just told me it's an issue affecting 3 states and it probably won't be resolved until 3am... | |
|
| | | | | | | | |
JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
| Re: DE Pixellation Tonight Hmmmm... 3 states?
I bet Southern Jersey, PA, and Delaware.
Winstoda-
Thanks for the update - and thanks for calling in.
--
"ONE team - ONE city - ONE dream!!" | |
|
| | | | | | | | | 
HD_Ride
Premium
join:2000-10-18
Trenton, NJ
 ·VoicePulse
·Verizon FIOS
| Re: DE Pixellation Tonight said by JeepMatt :Hmmmm... 3 states? I bet Southern Jersey, PA, and Delaware. Winstoda- Thanks for the update - and thanks for calling in. it's bad in central NJ too , I called tech support and he reset my receivers twice and the ONT once. It didn’t make any difference. then the tech said he seen a number of calls are coming in for the same issue which means he now realizes it’s a system wide problem not a home issue that could be resolved with a reset. | |
|
| | | | | | | | | 
noping
no route to host
Premium
join:2007-01-09
·Verizon FIOS
4 edits | said by JeepMatt :Hmmmm... 3 states? I bet Southern Jersey, PA, and Delaware. Southeastern PA, checking in. Noticed pixelation/audio problems on 52, 102, 222, 224 and it's still happening as of now (7:20PM). Didn't notice it until now, was doing other junk this morning and afternoon.
Heh, I should direct the person that I've been in contact with at the FSC over the past week (not a first-tier technician) to this thread when he calls back tomorrow. That, or leave another message with the "customer complaints and grievances" number that I was given... | |
|
| | | | | | | | |
JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
1 edit | Re: DE Pixellation Tonight Thanks Noping - it's been going on since Noon! Glad to see we're all enjoying the fun.
DDude-
Yeah, the pixellation causes the sound to drop out too - so i'm sure he's seeing the same thing. | |
|
| | | | | | | | |
GeekGirl1
The Medium IS the Message
Premium
join:2007-01-28
Morrisville, PA | And you thought you could get through the entire weekend problem free?? Anyway, BBC World 92 pixelated with several seconds of audio dropout. 7 PM EST.
STB reports 37+ dB SNR, no errors. It's a problem with the source. | |
|
| | | | | | | | | willie321
join:2005-11-12
Fort Washington, PA | Re: DE Pixellation Tonight Watching 60 Minutes - clear on 3 but changing into other channels during commercials gives a couple of secs of pixies (maybe Pixann is back?? or am I too old??) | |
|
| | | | | | | | | JPL
Premium
join:2007-04-04
West Chester, PA
·Verizon FIOS
| You don't need me to tell you, but it was bad here too. This was the worst I've seen since signing up. I do think weekends (particularly sundays) tend to be the worst, although I've never experienced extended problems - until today. Generally I see some pixellating, for maybe 15 minutes, and then it clears up. Today was definitely different. Every channel was bad - some worse than others. I was watching the race on HD Net and it just kept cutting out. Even the music choice channels were having sound drop-outs for a while. I have one on now (it's been on for over an hour - it started out really bad - cutting out every couple seconds. Now it appears ok. Haven't heard a drop-out in at least 20 minutes.
All this being said, for Hooper's edification, I don't normally see it like this. I'll see intermitent problems occasionally on the weekends - stuff will pixellate, like I said, off and on for 15 minutes, and then everything will be fine. Others may report more extensive problems. Today was definitely exceptionally bad. | |
|
DDude26
join:2007-01-11
Manville, NJ
| my brother has reported sound problems here in central jersey. he said the sound would just randomly drop or become very low,
I'm not sure if this is related to this but he told me that its not normal tv viewing experience. i told him to report any pixellation to me. | |
|
zanefan
@verizon.net
| Yeah, we've got it here in Middletown, too. Annoying as all hell. I called it in, got the standard "we're aware of the problem, no ETA, but we're aware."
I'm right there with you, Jeep. I love the quality of Fios, but the service is CRAP. I literally called them 27 times last month concerning the Multi Room DVR issue, only to find out someone deleted the service from my acct without my permission.
It was, to say the least, an exercise in frustration. | |
|
VFSampa4
join:2005-05-02
Phoenixville, PA | Man the pixellation is getting worse tonight, to the point almost unbearable. | |
|
| 
sharkpedal
join:2005-05-04
PA
| Re: DE Pixellation (AGAIN!!!) Its bad here too outside of Philly. Watching channel 102 before 9PM and it was getting bad. We watched abc 6 on the lower analog channels and it didnt happen for 90 minutes.
Now I am back on DISCSC102 and its worse. Checked out 228 and bad too. Hope this is a device problem and it does get fixed. I am a fairly new FIOS customer (2 weeks) and really like it. | |
|
HD_Ride
Premium
join:2000-10-18
Trenton, NJ | I say we all call billing tomorrow and ask for a credit | |
|
|
See 6 replies to this post |
|
Hooper
Premium
join:2001-10-22
Villanova, PA | The installer is coming out in a few minutes. I will make sure to ask him which "device" they swapped LOL. | |
|
|
See 12 replies to this post |
|
Eastlocust
Jer 29 v.11
join:2007-01-23
Huntington Station, NY | Bravo has been pixelating for more than a week here in L.I. FSC did the standard dance of resetting STB's and nothing else. It's getting pretty annoying lately. | |
|
winstoda
join:2005-10-04
Middletown, DE | HD quality looks fine in Middletown... might be a more localized issue. | |
|
|
JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
| Re: DE Pixellation (AGAIN!!!) Hopefully i'll find out today.
I'm seeing it - I have a confirmation from Middletown (go figure) - and from West Chester - so it's obviously not just my CO.
Check out The Movie Channel HD - tell me what you think.
--
"ONE team - ONE city - ONE dream!!" | |
|
jalfred
join:2001-12-02
Wilmington, DE | I am not seeing any pixelization here. I am in N. Wilmington.
Actually seems to be fine since Monday morning. | |
|
|
JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
| Re: DE Pixellation (AGAIN!!!) OKAY-
Just to clarify-
This thread is branching out from it's original purpose.
THERE IS NO MORE PIXELLATION - that was fixed overnight Sunday.
Please read the other thread regarding "HD Sharpness" for the other issue at hand.
--
"ONE team - ONE city - ONE dream!!" | |
|
| | jalfred
join:2001-12-02
Wilmington, DE | Re: DE Pixellation (AGAIN!!!) in that case, TMC HD is rather grainy here.
But most of the other HD channels seem to be fine. | |
|
| | |
JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
| Re: DE Pixellation (AGAIN!!!) said by jalfred :in that case, TMC HD is rather grainy here. Then you are seeing it as well. While yes, the other channels look "fine" - they are definitely down in quality from what they were before Sunday. Believe me, it may seem trivial, but this is a noticeable difference to those of us that watch HD alot.
--
"ONE team - ONE city - ONE dream!!" | |
|
| | | | Hooper
Premium
join:2001-10-22
Villanova, PA | Re: DE Pixellation (AGAIN!!!) I wish I could help you out here. I didn't get service installed till Monday. Does my comment that the HD looks only slighty better than Comcast matter? | |
|
| | | | |
JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE | Re: DE Pixellation (AGAIN!!!) Thanks Hooper. They're currently looking into the issue.
--
"ONE team - ONE city - ONE dream!!" | |
|
|
|
|
