DE Pixellation (AGAIN!!!) in Verizon FIOS TV http://www.dslreports.com/forum/r18352449 en Sat, 05 Dec 2009 22:51:10 EDT Sat, 05 Dec 2009 22:51:10 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18390883 JeepMatt : Thanks Hooper. They're currently looking into the issue.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18390883 Thu, 24 May 2007 18:54:10 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18390526 Hooper : I wish I could help you out here. I didn't get service installed till Monday. Does my comment that the HD looks only slighty better than Comcast matter?]]> http://www.dslreports.com/forum/remark,18390526 Thu, 24 May 2007 17:36:21 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18390025 JeepMatt :
said by jalfred See Profile :

in that case, TMC HD is rather grainy here.
Then you are seeing it as well. While yes, the other channels look "fine" - they are definitely down in quality from what they were before Sunday. Believe me, it may seem trivial, but this is a noticeable difference to those of us that watch HD alot.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18390025 Thu, 24 May 2007 16:04:16 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18389828 jalfred : in that case, TMC HD is rather grainy here.
But most of the other HD channels seem to be fine.]]> http://www.dslreports.com/forum/remark,18389828 Thu, 24 May 2007 15:27:19 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18389331 JeepMatt : OKAY-
Just to clarify-

This thread is branching out from it's original purpose.

THERE IS NO MORE PIXELLATION - that was fixed overnight Sunday.

Please read the other thread regarding "HD Sharpness" for the other issue at hand.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18389331 Thu, 24 May 2007 13:49:27 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18389268 jalfred : I am not seeing any pixelization here. I am in N. Wilmington.
Actually seems to be fine since Monday morning.]]> http://www.dslreports.com/forum/remark,18389268 Thu, 24 May 2007 13:37:15 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18389083 JeepMatt : Hopefully i'll find out today.

I'm seeing it - I have a confirmation from Middletown (go figure) - and from West Chester - so it's obviously not just my CO.

Check out The Movie Channel HD - tell me what you think.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18389083 Thu, 24 May 2007 12:57:26 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18389015 winstoda : HD quality looks fine in Middletown... might be a more localized issue.]]> http://www.dslreports.com/forum/remark,18389015 Thu, 24 May 2007 12:46:44 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18388781 Eastlocust : Bravo has been pixelating for more than a week here in L.I. FSC did the standard dance of resetting STB's and nothing else. It's getting pretty annoying lately.]]> http://www.dslreports.com/forum/remark,18388781 Thu, 24 May 2007 11:58:56 EDT Re: Is it fixed? http://www.dslreports.com/forum/remark,18388387 JPL : I'll be honest, Matt, I'm not seeing any difference in the HD quality either. I live west of Philly. I have watched some stuff recorded in HD, and it looks just as good as it had in the past (star trek enterprise off hdnet). Granted the last sporting event I watched was part of the NASCAR race on Sunday - maybe if I put on a game I'll see the difference.]]> http://www.dslreports.com/forum/remark,18388387 Thu, 24 May 2007 10:37:36 EDT Re: Is it fixed? http://www.dslreports.com/forum/remark,18388352 JeepMatt : Spanky-
Right now, I only think it's affecting folks serviced out of Philly - which would be me in DE, PA folks, and south Jersey.

I'll hopefully find out more when my ticket is researched again.

If you're in North Jersey, i'm sure you're fine.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18388352 Thu, 24 May 2007 10:29:49 EDT Re: Is it fixed? http://www.dslreports.com/forum/remark,18388340 spankynuts : Well I hope that's the case. Another reason I'm switching is better clarity on the standard and HD channels. I wouldn't want my 1080p flat panel LCD to go to waste. I will meet you in the next thread, but if this is a real issue, is there any word of it getting fixed? Anybody in Northern NJ experiencing this?]]> http://www.dslreports.com/forum/remark,18388340 Thu, 24 May 2007 10:27:57 EDT Re: Is it fixed? http://www.dslreports.com/forum/remark,18388333 JeepMatt : Then it must be only affecting areas West of Philly, not North. :p
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18388333 Thu, 24 May 2007 10:26:35 EDT Re: Is it fixed? http://www.dslreports.com/forum/remark,18388244 rocknroar1 : I'm in Pa and I had the pixellation problem last week also but I've checked my hd channels including the new ones and I don't see any difference in clarity. They look crystal clear to me.]]> http://www.dslreports.com/forum/remark,18388244 Thu, 24 May 2007 10:09:50 EDT Re: Is it fixed? http://www.dslreports.com/forum/remark,18388025 JeepMatt : Spanky-
Pixellation is fixed, but in order to fix it, they ruined the clarity of the HD channels (at least here in DE / PA). See my other thread....
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18388025 Thu, 24 May 2007 09:17:18 EDT Is it fixed? http://www.dslreports.com/forum/remark,18387991 spankynuts : Is this fixed? The reason I am switching to FiOS from Comcast Digital Cable is the severe tiling and pixelating issues. The televisions would pixelate so bad the screen would go blank. It almost made me downgrade to basic cable until FiOS came about. Please assure me this will not be the case come June 4th when they install everything. ]]> http://www.dslreports.com/forum/remark,18387991 Thu, 24 May 2007 09:06:32 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18381838 matcarl : Well was the pixelation in rhythm with the music at least??]]> http://www.dslreports.com/forum/remark,18381838 Wed, 23 May 2007 08:33:20 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18381803 JeepMatt : Pixellation was back again this morning while watching GAC and CMT.]]> http://www.dslreports.com/forum/remark,18381803 Wed, 23 May 2007 08:20:15 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18375252 JeepMatt : H8-
That's a definite separate issue and not tied to our "Sunday" fun this past weekend.

For HD stutter - either reset the STB - OR - Go into the HD settings (Power Off, hit menu) - and simply toggle through all the resolution settings (1080, 720, 480) and go back to where you started from.

Almost 100% of the time it fixes it - seems to be a bug in the HD boxes.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18375252 Tue, 22 May 2007 06:48:38 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18375229 h8verizonDSL : Hello,

While there was some relief, not all is good. TNT HD NBA Basketball video was poor due to some stutter last night. It is still not fixed. ]]> http://www.dslreports.com/forum/remark,18375229 Tue, 22 May 2007 06:32:43 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18374373 KA3SGM : Hooper, glad to see your install today went at least OK.
JeepMatt, I would likely bump this thread until next weekend. They(Verizon),needs to see how long this persists.

Everyone out there, please don't start new threads on the same problem!!!

It would be beneficial to all concerned to refer back to this one, so Verizon would recognize the longevity. ;)
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We're Gonna Need A Bigger Boat!]]> http://www.dslreports.com/forum/remark,18374373 Mon, 21 May 2007 23:41:07 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18369866 Hooper : The installer is coming out in a few minutes. I will make sure to ask him which "device" they swapped LOL.]]> http://www.dslreports.com/forum/remark,18369866 Mon, 21 May 2007 09:14:57 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18369852 sharkpedal : I checked DISCSC102 and Cartoon Network this morning and it appears, for now at least, the problem has been fixed.]]> http://www.dslreports.com/forum/remark,18369852 Mon, 21 May 2007 09:11:53 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18369689 JeepMatt : JPL-
I was watching some TV around 9 last night - seemed okay - then fell asleep. Looks like it must've come back again after I went to bed.

As far as this morning, I watched SportsRise while getting dressed for work - didn't see any issues.

So, hopefully it was corrected overnight. If I still see it tonight, i'm raising hell.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18369689 Mon, 21 May 2007 08:18:49 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18369620 JPL : Any word this morning? I know they told you as late as 6pm today, but I'm hoping that that's a bad estimate. And I'm not home to check it out for myself. Last night things seemed to get much better for a while. I forget what we were watching, but there were no interruptions at all for a good stretch. Then around 10:15 or so it started getting bad... really bad. To the point where my wife said "wow, that's annoying... let's just watch something recorded on the DVR."

I'm hoping that whatever the cause of this problem is that they take care of it for good. I've seen some pixellating happen occasionally during the weekends (generally on Sundays) but usually it's a minor annoyance that clears up pretty quickly. Last night was definitely not the case.

As to the credit, is it automatic, or do you need to call to get it? To answer the question of how the FSC could provide a credit when they've always said that they couldn't - I could see that. The CSRs at the FSC are probably not allowed to give credits in general. But in this one case, they were probably authorized to do it. But since it's not something that they do regularly, I wouldn't hold my breath assuming that they're going to do it right... or quickly.]]> http://www.dslreports.com/forum/remark,18369620 Mon, 21 May 2007 07:52:07 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18369074 KA3SGM : 1AM, I just got off the phone with someone in India(sounded like it at least). I asked what call center I was talking to, and the rep kept telling me I am calling Verizon. The guy would not tell me where I was calling. The wife is watching The Tudors on Showtime, and the blocking is the worst that I have seen. Enough to wake me up to show me. :o

They are still aware of the problem, and they expect the resolution by 6PM later today.

6PM LATER TODAY!!!!????? WTF!!!!!!!!!!!!!!!!?????

The FSC now tells me that an "automatic credit" will be posted to my account for this outage(can't wait to see that not happen), but they can't tell me what the amount of the credit will be. I thought the FSC could not do billing, and that the Encore group would have to deal with that. At least, thats what they always tell me every other time that I call.

Too late at night, will check back later this Morning.
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We're Gonna Need A Bigger Boat!]]> http://www.dslreports.com/forum/remark,18369074 Mon, 21 May 2007 01:28:51 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18368911 KA3SGM : Hey noping, have a nice day.

And.... "Thanks For Choosing Verizon!" :p
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We're Gonna Need A Bigger Boat!]]> http://www.dslreports.com/forum/remark,18368911 Mon, 21 May 2007 00:32:03 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18368628 noping : Good luck with getting them to issue credit for downtime. I experienced a loss of services (internet, TV) a few weeks back and it went a little something like this:

Encore department: "Talk to technical support, this is the Encore department. We deal with billing errors and addition/removal of services. Have them write up a description of the issue and the system should take care of it. We can't/don't issue credits. Would you like me to transfer you to them?"

Technical support: "Talk to the Encore department, this is technical support. We can't/don't issue credits. Would you like me to transfer you to them?"

No credit for that loss of TV/internet services appeared on the most recent bill. Nice work, Verizon.]]> http://www.dslreports.com/forum/remark,18368628 Sun, 20 May 2007 23:23:30 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18368509 HD_Ride : I say we all call billing tomorrow and ask for a credit ]]> http://www.dslreports.com/forum/remark,18368509 Sun, 20 May 2007 22:58:39 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18368459 sharkpedal : Its bad here too outside of Philly. Watching channel 102 before 9PM and it was getting bad. We watched abc 6 on the lower analog channels and it didnt happen for 90 minutes.

Now I am back on DISCSC102 and its worse. Checked out 228 and bad too. Hope this is a device problem and it does get fixed. I am a fairly new FIOS customer (2 weeks) and really like it.]]> http://www.dslreports.com/forum/remark,18368459 Sun, 20 May 2007 22:46:08 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18368448 Hooper : So much for their high tech video testing facility mentioned in another thread. ]]> http://www.dslreports.com/forum/remark,18368448 Sun, 20 May 2007 22:44:12 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18368382 VFSampa4 : Man the pixellation is getting worse tonight, to the point almost unbearable.]]> http://www.dslreports.com/forum/remark,18368382 Sun, 20 May 2007 22:30:19 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18367938 KA3SGM :
said by tcorsair :

I just got off the phone with customer service. They said the problem is affecting PA, NJ, and DE. They have a faulty "device" and they are switching everyone over to a new "device" and then they will try a reboot and switch everyone back to the original "device." The estimated time for the repair could be as late as midnight.

Right now my picture and sound varies from annoying to unwatchable.
So it's OLD DEVICE > NEW DEVICE > REBOOT > BACK TO OLD DEVICE?????

Sounds like we are going to be right back where we started. IF they fix it tonight, I have a funny feeling we are all going to be back here next weekend with the same problem.

If they have a "NEW DEVICE', why can't we try that one for the next week or two, it can't be any worse than what they have now?? :uhh:

Oh well, 9PM and I still see the picture breaking up.
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We're Gonna Need A Bigger Boat!]]> http://www.dslreports.com/forum/remark,18367938 Sun, 20 May 2007 21:01:57 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18367869 vzDE :
said by JeepMatt See ProfileBig game against JHU next weekend - hopefully the TV will work by then.
[/BQUOTE :

Hens fan here with tickets already, your TV having problems, I'll let you know how it turns out. ;)]]> http://www.dslreports.com/forum/remark,18367869 Sun, 20 May 2007 20:47:04 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18367851 anon : I just got off the phone with customer service. They said the problem is affecting PA, NJ, and DE. They have a faulty "device" and they are switching everyone over to a new "device" and then they will try a reboot and switch everyone back to the original "device." The estimated time for the repair could be as late as midnight.

Right now my picture and sound varies from annoying to unwatchable.]]> http://www.dslreports.com/forum/remark,18367851 Sun, 20 May 2007 20:42:47 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18367755 JeepMatt :
said by vzDE See Profile :

:o Whodat in the Final Four, the Hens!!!! :o :D
UD - in the Men's lacrosse Final Four! WOOHOO! :p

Big game against JHU next weekend - hopefully the TV will work by then.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18367755 Sun, 20 May 2007 20:21:12 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18367599 anon : Yeah, we've got it here in Middletown, too. Annoying as all hell. I called it in, got the standard "we're aware of the problem, no ETA, but we're aware."

I'm right there with you, Jeep. I love the quality of Fios, but the service is CRAP. I literally called them 27 times last month concerning the Multi Room DVR issue, only to find out someone deleted the service from my acct without my permission.

It was, to say the least, an exercise in frustration.]]> http://www.dslreports.com/forum/remark,18367599 Sun, 20 May 2007 19:49:06 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18367591 JPL : You don't need me to tell you, but it was bad here too. This was the worst I've seen since signing up. I do think weekends (particularly sundays) tend to be the worst, although I've never experienced extended problems - until today. Generally I see some pixellating, for maybe 15 minutes, and then it clears up. Today was definitely different. Every channel was bad - some worse than others. I was watching the race on HD Net and it just kept cutting out. Even the music choice channels were having sound drop-outs for a while. I have one on now (it's been on for over an hour - it started out really bad - cutting out every couple seconds. Now it appears ok. Haven't heard a drop-out in at least 20 minutes.

All this being said, for Hooper's edification, I don't normally see it like this. I'll see intermitent problems occasionally on the weekends - stuff will pixellate, like I said, off and on for 15 minutes, and then everything will be fine. Others may report more extensive problems. Today was definitely exceptionally bad.]]> http://www.dslreports.com/forum/remark,18367591 Sun, 20 May 2007 19:47:28 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18367551 willie321 : Watching 60 Minutes - clear on 3 but changing into other channels during commercials gives a couple of secs of pixies (maybe Pixann is back?? or am I too old??)]]> http://www.dslreports.com/forum/remark,18367551 Sun, 20 May 2007 19:40:19 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18367486 GeekGirl1 : And you thought you could get through the entire weekend problem free?? Anyway, BBC World 92 pixelated with several seconds of audio dropout. 7 PM EST.

STB reports 37+ dB SNR, no errors. It's a problem with the source.]]> http://www.dslreports.com/forum/remark,18367486 Sun, 20 May 2007 19:27:08 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18367479 JeepMatt : Thanks Noping - it's been going on since Noon! Glad to see we're all enjoying the fun. :p

DDude-
Yeah, the pixellation causes the sound to drop out too - so i'm sure he's seeing the same thing.]]> http://www.dslreports.com/forum/remark,18367479 Sun, 20 May 2007 19:25:09 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18367458 noping :
said by JeepMatt See Profile :

Hmmmm... 3 states?

I bet Southern Jersey, PA, and Delaware. :p
Southeastern PA, checking in. Noticed pixelation/audio problems on 52, 102, 222, 224 and it's still happening as of now (7:20PM). Didn't notice it until now, was doing other junk this morning and afternoon.

Heh, I should direct the person that I've been in contact with at the FSC over the past week (not a first-tier technician) to this thread when he calls back tomorrow. That, or leave another message with the "customer complaints and grievances" number that I was given...]]> http://www.dslreports.com/forum/remark,18367458 Sun, 20 May 2007 19:20:19 EDT Re: DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18367422 DDude26 : my brother has reported sound problems here in central jersey. he said the sound would just randomly drop or become very low,

I'm not sure if this is related to this but he told me that its not normal tv viewing experience. i told him to report any pixellation to me.]]> http://www.dslreports.com/forum/remark,18367422 Sun, 20 May 2007 19:11:40 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18367362 HD_Ride :
said by JeepMatt See Profile :

Hmmmm... 3 states?

I bet Southern Jersey, PA, and Delaware. :p

Winstoda-
Thanks for the update - and thanks for calling in.
it's bad in central NJ too , I called tech support and he reset my receivers twice and the ONT once. It didn’t make any difference. then the tech said he seen a number of calls are coming in for the same issue which means he now realizes it’s a system wide problem not a home issue that could be resolved with a reset. ]]> http://www.dslreports.com/forum/remark,18367362 Sun, 20 May 2007 18:58:01 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18367315 JeepMatt : Hmmmm... 3 states?

I bet Southern Jersey, PA, and Delaware. :p

Winstoda-
Thanks for the update - and thanks for calling in.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18367315 Sun, 20 May 2007 18:47:24 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18367300 winstoda : They just told me it's an issue affecting 3 states and it probably won't be resolved until 3am...]]> http://www.dslreports.com/forum/remark,18367300 Sun, 20 May 2007 18:42:43 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18366932 JeepMatt : As of 5:30 Eastern, the pic is breaking up so badly you can't even watch the channel for more than 10 seconds.

This is wonderful. Guess I won't be watching TV this evening.
I just did Live Chat again, and was told after 3 hours noone has even looked at my trouble ticket (but, they are in on Sundays)

IF YOU ARE IN PA or DE - CALL IN! PLEASE! THEY WON'T EVEN TRY TO FIX IT IF YOU DON'T CALL IN.

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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18366932 Sun, 20 May 2007 17:32:12 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18366603 JeepMatt : No, there are no credits.

I have to call in every month just to get my bundling credits.

I don't have kids - but it's almost like FIOS is my child, based on how much I have to look after it.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18366603 Sun, 20 May 2007 16:21:49 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18366600 Hooper : I hear ya. I had minor to major tiling issues on Comcast on and off for like 3 years. Sunday nights were always the worst. I would call in so pissed! One time the rep told me that maybe I should just downgrade to analog.

I hope you all are asking for billing credits. Truck rolls and credits usually end up getting things fixed.... for the wrong reason.]]> http://www.dslreports.com/forum/remark,18366600 Sun, 20 May 2007 16:20:31 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18366526 JeepMatt : Hooper-
Unfortunately, KA is telling the truth. It almost seems like every weekend there is an issue with the TV.

The sad point, FIOS Tv really IS the best product out there. The pic quality is unbelievable. I love all of the selection, the HD Channels....

But every weekend, the Philly headend sends us SHIT. Fix the DAMN PROBLEM ALREADY! Seriously, i'm so damn tired of bitching on this board - so Comcast doesn't have the channel selection and HD offerings, but at least their picture doesn't pixellate every WEEKEND!

I really don't even care how PC I am in these threads. I'm just here to tell the truth.

I seriously may have to consider once again switching television providers.

It's like the only time i have to relax, I go to watch TV - and there are issues.

Wait, can anyone tell i'm frustrated? :p
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18366526 Sun, 20 May 2007 16:05:41 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18366499 KA3SGM :
said by Hooper See Profile :

This is not what I want to hear with TV being hooked up tomorrow. :huh:
Hooper, RELAX. Theres a good chance they won't show up tomorrow.
The techs will be too busy running around replacing ONT's to fix the video problems that everyone called in about today.

NO, I'M NOT KIDDING EITHER! :uhh:


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We're Gonna Need A Bigger Boat!]]> http://www.dslreports.com/forum/remark,18366499 Sun, 20 May 2007 15:59:34 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18366424 Hooper : This is not what I want to hear with TV being hooked up tomorrow. :huh:]]> http://www.dslreports.com/forum/remark,18366424 Sun, 20 May 2007 15:42:23 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18366339 vzDE :
said by JeepMatt See Profile :

JPL-
If you do - check out any channel. I just tried watching the end of the Delaware lacrosse game on ESPNU - total breakup.

So it's ESPNU - Food Network - etc. etc. etc.

FUCK VERIZON! For $200 a month I pay you - can I just watch TV from time to time?

So this has now been going on now for over 2 hours. Totally unacceptable.
Verizon could give a flyin F for the troubles you're having Jeep, and anyway contractors don't work the weekends, so it looks like you'll be SOL. :huh:

:o Whodat in the Final Four, the Hens!!!! :o :D]]> http://www.dslreports.com/forum/remark,18366339 Sun, 20 May 2007 15:20:40 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18366333 KA3SGM : Matt, not my wish. I have learned to expect this happening on weekends. Don't You???
From surfing the channels I see almost everything is breaking up at some point. Small audio dropouts, to total blocking, to even the screen going blank for a few seconds at a time.
You can certainly tell it's True QAM! because analog never did this.
It is so regular and predictable that Verizon could call this an added feature, not a problem. I know the managers at the local garage have a training setup that they watch during the week, and they see the problems happening right there. They know there are problems, but they keep sending techs out on service calls for it. The whole flippin' company sees it happening, Gustavo sees a pattern here right?? But can he do anything about it?? No! All the email, tech chats, and phone calls you make aren't going to fix this.

Verizon has built the Fios monster, that it is quite obvious that they can't control. I am seriously waiting for a total system crash and lengthy outage to happen.
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We're Gonna Need A Bigger Boat!]]> http://www.dslreports.com/forum/remark,18366333 Sun, 20 May 2007 15:19:49 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18366014 JeepMatt : JPL-
If you do - check out any channel. I just tried watching the end of the Delaware lacrosse game on ESPNU - total breakup.

So it's ESPNU - Food Network - etc. etc. etc.

For $200 a month I pay you - can I just watch TV from time to time?

So this has now been going on now for over 2 hours. Totally unacceptable.]]> http://www.dslreports.com/forum/remark,18366014 Sun, 20 May 2007 14:12:52 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18365992 JeepMatt : JPL-
No clue. I did get yet another trouble ticket opened. I swear, i've probably had 20 tickets opened already.

I did all my yard work yesterday. :p
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18365992 Sun, 20 May 2007 14:06:29 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18365890 JPL : Nah, just Verizon's way of saying "hey its a beautiful day out there... what are you doing inside watching TV? Oh, you won't listen to us? Fine. Here let's break up that picture for you a bit... that'll get you off your butt." :)

Actually, haven't watched TV this afternoon, so I don't know. Although I think you're right. This seems to happen on the weekends - particularly in the afternoon. Maybe due to volume?]]> http://www.dslreports.com/forum/remark,18365890 Sun, 20 May 2007 13:46:32 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18365855 JeepMatt : I went out for an hour - came back - still seeing the pixellation!

GRRRRRRRRRRRRRRR- anyone else out there watching TV today? :p
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18365855 Sun, 20 May 2007 13:38:56 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18365492 JeepMatt : KA-
you got your wish. I'm seeing MAJOR breakup and pixellation again for the past 30 minutes while watching Food Network.

EVERY GOD DAMN WEEKEND this happens. I love FIOS TV - it's the best picture i've ever seen - but this is SO REDICULOUS!

The one time during the week I sit down for an hour or so to enjoy TV - and breakup, sound going out - pixels, you name it. It was fine earlier this AM..but now..bammm...

There is obviously something going on out of Philly that this happens so frequently.
Anyone else in PA / DE seeing this yet again this afternoon?
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18365492 Sun, 20 May 2007 12:32:04 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18359208 KA3SGM : Friday night and no pixellation???
Where's my pixellaton??

Where's the channel outages? Where's the freeze up and missing channels?

How about some lousy Internet latency or something??!!!

HEY, I'M PAYING FOR THIS. I want my weekend service trouble!! I'M CALLING TO COMPLAIN!!!!!

They ran their stupid "Nice Truck" commercial, at least 5 times tonight.
They've got their money, NOW WHERE'S MY SERVICE OUTAGES??? :mad:
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We're Gonna Need A Bigger Boat!]]> http://www.dslreports.com/forum/remark,18359208 Fri, 18 May 2007 23:29:51 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18358817 icemannyr1 : Yes I had pixellation on Bravo last night in the 9pm hour on the NJ system.]]> http://www.dslreports.com/forum/remark,18358817 Fri, 18 May 2007 22:27:19 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18358029 amejr999 : We had some pixelation on Nickelodeon tonight. Didn't check other channels. Northern NJ.]]> http://www.dslreports.com/forum/remark,18358029 Fri, 18 May 2007 19:51:20 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18357741 pcdebb : I'm down here in Florida and noticed a little bit of pixellation lastnite. it probably was happening thru the day because my recorded soaps had a few pixellation skips]]> http://www.dslreports.com/forum/remark,18357741 Fri, 18 May 2007 18:55:14 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18354350 JeepMatt : THanks guys-
I actually only saw it on Bravo (ya know, the darn "Workout" reunion..lol) - and it did happen again - but then i changed to another channel at 9pm - and never saw it. So maybe it was just a Bravo issue.

Can you believe Sci-Fi Channel had "The Day After" on last night?? I was only 10 when that first came out! Crazy.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18354350 Fri, 18 May 2007 06:09:11 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18353886 KA3SGM : Jeep, have not seen any problems this evening. I was watching Cartoon Network with no problems. Have not surfed around. There might have been problems earlier.

Wait!

The video problems are supposed to start on Friday nights, and last through the weekend. Right????

Page Gustavo, and let them know they are Beta Testing 1 day early. :D
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Were Gonna Need A Bigger Boat!]]> http://www.dslreports.com/forum/remark,18353886 Fri, 18 May 2007 01:07:38 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18352888 GeekGirl1 : Nothing on any of the other channels I watched tonight. Had to reset my STB due to video stuttering over the past few days. Different problem, but same level of frustration.]]> http://www.dslreports.com/forum/remark,18352888 Thu, 17 May 2007 21:42:23 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18352551 JeepMatt : Thanks iggles-
Ironically hasn't happened since i posted. :p
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18352551 Thu, 17 May 2007 20:43:01 EDT Re: DE Pixellation Tonight http://www.dslreports.com/forum/remark,18352525 igglesman : Matt - I don't see the pixellation- watched for 5 minutes.]]> http://www.dslreports.com/forum/remark,18352525 Thu, 17 May 2007 20:36:59 EDT DE Pixellation (AGAIN!!!) http://www.dslreports.com/forum/remark,18352449 JeepMatt : Anyone seeing pixellation tonight in the DE / PA area?

I've been watching Bravo - comes and goes every few minutes.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,18352449 Thu, 17 May 2007 20:18:12 EDT