openbox9
join:2004-01-26
Alexandria, VA
kudos:2 | Contracts If the service doesn't require installation or expensive equipment or include a SLA, contracts usually don't benefit the customer. Of course Qwest/Comcast are going to lock in consumers if they can...so would just about every other service-based business in existence. |
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dynodbPremium,VIP
join:2004-04-21
Minneapolis, MN | The benefit for the consumer is that they get 1.5M for $27/month or the "up to" 7M for $37/month with no price increase after the end of the contract.
The benefit for Qwest is that they're likely to keep that customer (and their POTS service) for 2 years.
It boils down to this- if you think you might want to switch providers in under 2 years, don't take the deal. |
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Reviews:
 ·PHONE POWER
| reply to openbox9
I signed on last year. I use DirecTV. If I wanted to use a similar service via Cox, I would pay $20.00/month more. I'm at 6/768 for $34.99. Through Cox, I'd pay $54.95/month for 7/512 and would have to live with their blocking of whatever ports they choose. The only event that would make me drop Qwest is if I move and couldn't get their service. That issue is covered under the contract. Service in my area has been outstanding. I had an issue when I first signed up. Tech was here within 4 hours, cleaned up the wiring mess outside and I haven't had a problem since.
Who knows what advances may happen, but 2 years is nothing. Some of my clients are still stuck at 1.5/384 which they've had since '99 because of the distance to the C/O. |
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