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Forums » Up and Running » Security » Security » Unsticking yourself from your security app
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More Laptop Security Stupidity »
« mp3 extension changed to zip?  
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buttoni
Premium
join:2005-08-16
Temple, TX
·AT&T Yahoo
·AT&T DSL Service

reply to EGeezer
Re: Unsticking yourself from your security app

McAfee has started using this practice. Used to be you had to manually/verbally request Auto-Renewal (which I never did). Now they have the Auto-Renewal clause built in (more like buried in)the EULA. But when they charged me for a renewal I didn't want (tired of update issues & memory bloat), one call to customer service resulted in a refund being initiated both courteously & immediately (very same day). A few weeks later they called for feedback as to why we discontinued our McAfee. I was brutally honest.

Moral of this story: READ THOSE EULA'S WORD FOR WORD!!!!!
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WinXP Home SP2;512MB ram; Firefox 2.0.0.3; IE6 if needed; Comodo FW 2.4.18.184; Avast4Home 4.7.986; CounterSpy 2.1.946; ATT DSL 2Wire 1800 modem/router
to forum · permalink · · 2007-05-18 11:42:41 · Reply to this


onDvine
Premium
join:2005-01-29
So. CA, USA
clubs:
·Verizon Online DSL
said by buttoni See Profile :

... Moral of this story: READ THOSE EULA'S WORD FOR WORD!!!!!
OR at least use EULAlyzer to "read" them for you and bring your attention to stuff you may wish you'd known about later.
--
To have a right to do a thing is not at all the same as to be right in doing it. ▪G. K. Chesterton
to forum · permalink · · 2007-05-18 12:05:55 · Reply to this


buttoni
Premium
join:2005-08-16
Temple, TX
·AT&T Yahoo
·AT&T DSL Service

2 edits		 Thanks for the EULAlyzer tip! Will download & take a look at it. I was guilty of assuming that just because I had read the EULA when I originally bought the McAfee FW, the EULA hadn't changed. WRONG! They snuck that little tidbit into the EULA (without public announcement)sometime between Dec 2004 and March 2006.
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WinXP Home SP2;512MB ram; Firefox 2.0.0.3; IE6 if needed; Comodo FW 2.4.18.184; Avast4Home 4.7.986; CounterSpy 2.1.946; ATT DSL 2Wire 1800 modem/router
to forum · permalink · · 2007-05-18 17:55:30 · Reply to this


onDvine
Premium
join:2005-01-29
So. CA, USA
clubs:
·Verizon Online DSL
said by buttoni See Profile :

Thanks for the EULAlyzer tip! ...
You're welcome. "They" often sneak in a phrase giving themselves the right to make changes in agreements without notice.
to forum · permalink · · 2007-05-18 18:18:39 · Reply to this
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« mp3 extension changed to zip?  

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