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NHpublius

join:2007-05-18
Manchester, NH

reply to ElJay

Re: Futile

It seems so easy for you to dismiss us all as "those people" Us people have friends and relatives currently served by Fairpoint. A majority of those people have had service under Verizon in the past, and they know without a doubt that Fairpoint is a significantly lesser company. Even current workers of Fairpoint that I have spoken to are amazed at just how bad Fairpoint deals with it's customers.
Verizon, being a large company may make some serious errors that cost money, but they have the wherewithal and drive to fix those errors. Companies like Fairpoint that are owned by investors looking to make the most for their buck consistantly screw their customers in the name of investor returns.

ElJay

join:2004-03-17
Reviews:
·Great Works Inte..

1 edit

You seem to be missing the major point here:

Verizon says they're going to offer us nothing.

Fairpoint at least says they're going to offer something.

quote:
Companies like Fairpoint that are owned by investors looking to make the most for their buck consistantly screw their customers in the name of investor returns.
This can be said about pretty much any company, including Verizon!!

NHpublius

join:2007-05-18
Manchester, NH

1 edit

Futile, think of it this way... If Verizon says it can do something and then reneges on it's deal, the states, and such can hold them responsible and at a breaking point (ie this sale) force them to hold up their end of the bargain. But in Fairpoint's case, when they find out that this whole thing is WAAAAYYYY bigger than they originally, secondly, or thirdly thought it would be, their out of luck. They will have no recourse but to ask the government for more money or to raise rates.

How is it that the bottom of the barrel internet connection is better for you? Can you for a moment look 2,3,5 years into the future... what do you see with Verizon? A slow moving company that will eventually install what it wants... what do you see with Fairpoint? A company that will install DSL.... and nothing else! EVER... look into their past companies.... The first company that they bought still has DSL. It doesn't have IPTV.. it doesn't have any type of fiber rings... Hell, they don't even have any type of real deal that gives the consumer some type of break.

Here's an idea.. call fairpoint.. pick one of their rural phone companies that they own... tell the operator that you want to move into said community and ask her or him what the prices, packages, and deals are. Do not just settle for a base price. Ask what is extra (email addresses, "better" modems, faster speeds, tech support...) They are masters of providing as little as possible and then charging you for every little thing after that.

Verizon does not want to install DSL or much of anything to do with copper anymore in rural NH, ME, or VT... that's no secret... but they do want to offer something better. You have to be brain dead that they won't try to get away with as little as possible, but that doesn't mean that can't install DSL in more communities in northern areas.. but they would do that in conjunction with installing FIOS in more urban areas... It's a win-win for everyone. Eventually the two technologies will meet in the middle and overlap.

Don't be so short sighted as to sell the state out.


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