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openbox9

join:2004-01-26
Alexandria, VA
·AT&T Southeast

reply to Jonbo298
Re: Good here.

Ditto. I lived in Omaha 3+ years and had two "outages" the whole time. One required me to reboot my modem, and the other was an actual problem that lasted for a few hours in my neighborhood. The few times that I called customer service, the call was answered in a timely fashion and the tech had info about outages and scheduled upgrades. By far the best service that I've had from any telecom provider.

Jonbo298

join:2004-01-12
Council Bluffs, IA
reply to Westofhere
I like Cox's customer service also. Here in Omaha, its almost guaranteed I'll get someone from the call center here in town. That is MUCH better then just hoping I get someone in the USA. Plus, it makes explaining problems easier and whatnot.
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