how-to block ads
|
|
Uniqs:
269 |
Share Topic
 |
 |
|
|
fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | Great! "Consumer Unions" as usual, missed the mark... "The Consumer's Union isn't impressed by these new contracts. "Cancellation penalties are anti-competitive and deprive consumers of the benefits of competition in the markets where there is more than one broadband provider,"
Being that Qwest has, for the longest time, NOT held people into a contract, unlike American Thieves & Thugs and Hurl-izon DSL has, I'd say that the consumer union should spend more time doing their work vs. finding ways to stuff their pockets with money.
Qwest is allowing an option to guarantee a price for life if you are willing to guarantee them 2 years of business. It's a choice, but not required. In Qwest land, you can get DSL, keep it for a few months and drop it. The price is reasonable and requires no term. Further, you get the discount for having a "Qualifying" phone package, or as they call it here in BBR-Land, you're paying a penalty up front for not bundling.
Either way - what makes this a "deal" is that they won't touch your price.. and since Qwest is known for the least amount of broadband at the highest cost, I'd say it's a situation for some people that are going to keep the service anyway and don't want to see their bill change.
Even while being in a term, you can still negotiate a better price should one come available. Qwest also gives ALL customers, as part of the "Spirit of Service guarantee" the right to have the best price available to all customers.
As much as I am not a fan of Qwest and some of their tactics, this is nothing more than an optional term which gives you the best price available that will not RAISE... but can go down.
--
"Complaining is the least path of resistance for the self-reitchous and lazy..." | |
| Its not a bad deal if they tell you the truth on what speeds you actually will get. They advertised 3-7 Mbpls and only deliver 2.6 in some areas. And they claim it is not the lines fault. Simply that is all your line qualifies for. So in my opinion they do like to tell stories or as I say lie to get you on board. I guess its back to COX for me when contract runs out. | |
fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | Although I agree with you, this is more of a consumer education issue.
The 3 meg speed IS what you are getting.. what actually reaches you after all the over head is what's left. In order to get you your 3 meg service, they'd really have to give you 3.6, or abouts, in order to compensate for the overhead. So, if they sold it as 3.6 and you got your 3.0, people would still be confused. They do, however, disclaim that it is "up to" and that certain conditions will impact the performance of the service" et all.
Cable/Cox, on the other hand, over compensates for the over head to get you closer to your speeds.. however, cable, unlike DSL, can do this. DSL will qualify for various reasons distance being one of them. If they provision you for more than your line can handle, you're going to have problems. Cable, on the other hand CAN over speed you because there is room on the node, in many cases, to give that over head back to you.
--
"Complaining is the least path of resistance for the self-reitchous and lazy..." | |
|
