site Search:


 
    All Forums Hot Topics Gallery






how-to block ads


 
Search Topic:
Share Topic
Post a:
Post a:
AuthorAll Replies

BigMac777

join:2001-07-21
Green Valley, AZ

reply to fiberguy

Re: Great! "Consumer Unions" as usual, missed the mark...

Its not a bad deal if they tell you the truth on what speeds you actually will get. They advertised 3-7 Mbpls and only deliver 2.6 in some areas. And they claim it is not the lines fault. Simply that is all your line qualifies for. So in my opinion they do like to tell stories or as I say lie to get you on board. I guess its back to COX for me when contract runs out.

fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

Although I agree with you, this is more of a consumer education issue.

The 3 meg speed IS what you are getting.. what actually reaches you after all the over head is what's left. In order to get you your 3 meg service, they'd really have to give you 3.6, or abouts, in order to compensate for the overhead. So, if they sold it as 3.6 and you got your 3.0, people would still be confused. They do, however, disclaim that it is "up to" and that certain conditions will impact the performance of the service" et all.

Cable/Cox, on the other hand, over compensates for the over head to get you closer to your speeds.. however, cable, unlike DSL, can do this. DSL will qualify for various reasons distance being one of them. If they provision you for more than your line can handle, you're going to have problems. Cable, on the other hand CAN over speed you because there is room on the node, in many cases, to give that over head back to you.
--
"Complaining is the least path of resistance for the self-reitchous and lazy..."


Monday, 28-May 14:15:26 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 12.5 years online © 1999-2012 dslreports.com.
Most commented news this week
Hot Topics