| The problem is not the line. I called them and asked. They said we are only configuring your area for 3.0 at this time. They say check back in about 6 months to see if they are ready to up the speed in the area. There words not mine. To me this was false advertising when I signed up.Saying 3 - 7 Mbps. If I had known they were lying I would have stayed with COX Cable High Speed. I know a lot of you will say "but they said 3-7" and you are getting 3.
To me this is a bait and switch tactic. This is my opinion and I am sticking by it if any neighbors or family ask. I will state to stay as far away from QWEST as you can possibly get. DO NOT SIGN UP FOR QWEST HIGH SPEED INTERNET EVER. If I can keep one person from signing up for Qwest it will be a good day for me. |
damoxPremium
join:2002-01-07
Olympia, WA Reviews:
 ·Comcast Formerl..
| reply to Rob A
Is it really such a great idea for the consumer?
What happens in say five years when 3 - 7 megabits are at the very low end of the spectrum? Say Qwest, along with other companies are offering 30, 40, and 50 megabits. Will Qwest give me increased bandwidth without making me pay more or is their price for life offer limited to my current bandwidth? If not, then what's so good about it? Since I don't have it, I don't know but my guess is customers will have to pay for significant bandwidth increases especially when inflation will significantly cut into Qwest's profits.
The Qwest commercials make it seem like Comcast is always raising their prices for broadband, but since I've had cable with Comcast and it's predecessor ATTBI, the only price increase that I've experienced, is the increase which occurred after the six month introductory rate of $19.95. At that time it increased to $42.00 a month but that was no surprise, and the price has stayed constant ever since! In that same period of time, however, I've seen my bandwidth increase from 1.5/256 to 6/384. So Comcast has increased the bandwidth but not the price. Back when I had Qwest, before they dumped their users into MSN, I had a six month introductory rate with them as well. Am I to infer from Qwest's commercials that they do not offer an introductory rate any longer? I see it as just a marketing ploy, and nothing more. So much of it has to do with customer perception.
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