I canceled my service 2+ years ago due to the dl caps and their upgrade of equipment which I was going to have to pay $300 for. I had just finished paying for the original outrageous equipment and was constantly complaining to them about their lack of ethernet connectivity so I could connect my 3 PCs easier. So the DL limit is only 1 of the issues I had with them. Never again will I do business with this POS company.
well you probably bailed right about when it went all ethernet since it has been ethernet only for years now. new equipment is $299 and they are the only company that will let you self install if you take the free online course and tests. you can connect any router directly to the new Nova modem and all the software is internal to the modem. Nothing on the PC anymore.