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 Vtbluesif you can't get out of it, get in to itPremium
join:2006-05-29
Brookfield, VT | Hughes covered themselves pretty well Us hughesNet users pretty much signed a contract which absolves them of any accountability for their actions and left us the users with no rights at all, but it's the way most contracts are written now. I don't like it one bit but try and get service by writing your own clauses to protect yourself and see how far that goes.
copied from Hughes contract......
2.2. MODIFICATION OF THE SERVICE.
HNS may discontinue, add to or revise any or all aspects of the Service in HNS’ sole discretion, with or without notice, including without limitation access to support services, publications and any other products or services ancillary to the Service. For purposes of illustration and not limitation, HNS may: (a) establish and enforce limitations concerning use of the Service, e.g., the maximum number and/or size of email messages that may be sent from or received by an account on the Service, and the maximum amount of bandwidth that may be used by a single user or a single account; (b) take any action that HNS deems appropriate to prevent and/or delete bulk email; (c) delete old email messages from any account; (d) quarantine or delete messages or content suspected of containing viruses or other malware; (e) refuse to process email or instant messages that fit criteria defined by us; or (f) modify any user setting. In the event that HNS makes any changes to the Service or its availability, HNS may, but is not required to, notify you.
2.3. TERMINATION BY SUBSCRIBER.
In the event that HNS modifies this Agreement, the Service or related pricing or billing terms, you may immediately terminate your account and this Agreement. Subject to your payment of the termination charges herein described, you may also do so at any other time and for any reason on written notice to HNS. You must terminate this Agreement in accordance with the terms and conditions specified herein; failure to do so may delay or prevent us from knowing that termination was intended. Failure to terminate in accordance with this Agreement may result in your continued liability for all fees and charges associated with your Service account until such time as the Agreement has been properly terminated or HNS has acknowledged such termination in writing. In the event you cancel your subscription to the Service prior to the expiration of the minimum commitment period specified for your applicable service plan, you may be subject to a termination fee of up to $300. The exact amount of termination charges which will apply is a function of when your account is terminated and the type of Service Plan you are on. Information on early service termination charges can be found at legal.HughesNet.com, HughesNet Terms and Conditions.
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HughesNet/DW 6000/Home Plan/.74 dish/Galaxy 16 (099 °W)1110.0 MHz/Win XP Home SP2/ P4 2.26 Gig 1 Gig of Ram
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KUppianoKarl Uppiano
join:2003-02-02
Ferndale, WA | said by Vtblues:Us hughesNet users pretty much signed a contract which absolves them of any accountability for their actions and left us the users with no rights at all, but it's the way most contracts are written now. I don't like it one bit but try and get service by writing your own clauses to protect yourself and see how far that goes. copied from Hughes contract...... (snip) Contracts are a mutual agreement. Hughes has something you want (service), and you have something they want (money). Depending on the relative availability of each, one party or the other gets to call the shots. It's all about supply and demand. If there were other alternatives in your area, you would have more choices and more leverage.
I think Hughes could handle QOS a little more fluidly, but there are probably technical issues that I am not aware of. Satellite bandwidth is more expensive than terrestrial connections, so some mechanism to share the load fairly is a necessity. Perhaps Hughes has oversold their bandwidth to the point that no one receives acceptable QOS anymore. If that is the case, then their subscribers will begin to dwindle, so perhaps the problem will become self-limiting. | |
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