KA3SGM
- -... ...- -
Premium
join:2006-01-17
West Chester, PA
clubs:
 ·Cricket Broadband
 ·Verizon FIOS
1 edit | reply to JeepMatt
Re: Decrease in HD "Sharp"ness
Jeep, I am hoping that they are still repairing the original equipment that failed, and this is only temporary. I see exactly the same thing with the HD picture not being as sharp. Something in the new setup is definitely throttling the HD bit rate. They use a fancy Juniper Networks rack frame to distribute the video from the SHE to the local headends, and to the CO. It's an ERX-1440 broadband router frame at the CO and local Headend if I recall, not sure about the particular unit at the SuperHeadend though. One of the channel cards must have gone bad, there are various options available so you might be able to figure if they used an alternate bandwidth cart on a temporary basis, and be able to replace the full rate card when they get a new or rebuilt unit.
More info if you want too look: »www.juniper.net/products_and_ser···dex.html
Of course we will all suffer another service disruption when they switch back to the original configuration. 
I can't wait until this weekend to see if they turn out the lights at 5PM Friday, and pretend they won't have a problem.
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We're Gonna Need A Bigger Boat! |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE | Thanks KA-
I think you nailed it. I have a ticket opened - but if you feel like helping via contributing a thread in the Direct forum, naturally i'd appreciate it.
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"ONE team - ONE city - ONE dream!!" |
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KA3SGM
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Premium
join:2006-01-17
West Chester, PA
clubs: | Jeep, I edited my last post with more info on the equipment. Brainfreeze the first time around. 
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We're Gonna Need A Bigger Boat! |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE | Thanks KA-
Hopefully they at least listen to us. I'd like to have this fixed FAST.
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"ONE team - ONE city - ONE dream!!" |
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h8verizonDSL
Had fiber today
join:2005-02-25
Middletown, DE
| Hey JeepMatt,
My wife noticed when watching TNT HD NBA last night, the court does not have the polished look like it used to. I watched portions of the game and noticed the court shine flickers. We would like this fixed ASAP. |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE | Yeah H8 - they all look like stretched SD channels now. I'm really upset.
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"ONE team - ONE city - ONE dream!!" |
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Lee GWB
Yaco
Premium
join:2001-10-13
Allendale, NJ | Any comment from VZ?
Lee |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
 ·Comcast
1 edit | Their first reply was - the Network Team looked at the HD channels and they were "fine".
Now that I Have more ammo to give them - I hope I get a real answer this time.
I won't know though until this afternoon at the earliest, as Gustavo is in CA and doesn't start the Direct threads until the PM. |
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noping
no route to host
Premium
join:2007-01-09
·Verizon FIOS
| I don't have a HD box so I'm missing out on all the fun it seems. Shame.
They (network technicians) always initially say things are "fine" even when there's a problem until you raise a big stink about the problem. (See: the HBO VOD problem that I was experiencing, and I'm still experiencing, and will apparently continue to experience until August).
Maybe it's time for a bunch of users here to file complaints with the presidential appeal/complaint number about the crappy service around the Philly area? |
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Hooper
Premium
join:2001-10-22
Villanova, PA
| said by noping  :I don't have a HD box so I'm missing out on all the fun it seems. Shame. They (network technicians) always initially say things are "fine" even when there's a problem until you raise a big stink about the problem. (See: the HBO VOD problem that I was experiencing, and I'm still experiencing, and will apparently continue to experience until August). Maybe it's time for a bunch of users here to file complaints with the presidential appeal/complaint number about the crappy service around the Philly area? I might file a complaint about the VOD service in general. It is like watching a you tube video with all the compression/encoding. Where is all this bandwidth we hear about? |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
1 edit | Still fuzzy tonight. Hopefully they're looking into it! |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
·Comcast
| I think we may be in business.
After hanging outside a bit, and coming back in, all of a sudden, Food HD has that pop again.
Perhaps the problem has been fixed!
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"ONE team - ONE city - ONE dream!!" |
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JPL
Premium
join:2007-04-04
West Chester, PA | I was going to say, I'm watching NGC HD, and it looks really really good - Ferraris in HD... very cool. |
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KA3SGM
- -... ...- -
Premium
join:2006-01-17
West Chester, PA
clubs: | reply to JeepMatt
Jeep. I Dunno bout' dat.
FoodHD looks BETTER, but HGTVHD looks the same. Still looks WORSE than it originally was. Maybe it's only the current program. I'll keep watching.
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We're Gonna Need A Bigger Boat! |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
1 edit | ... |
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Hooper
Premium
join:2001-10-22
Villanova, PA
| said by JeepMatt :KA- MHD has that pop again this morning as well. I think we're back. I was watching the Tudors on SHO HD last night and it looked very grainy.
BTW I also got around to watching LOST last evening. All I can say is WOW. Comcast's local HD feeds SUCK compared to this. |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
·Comcast
2 edits | I'm off today-
And it looks like we're back to where we were last night. Something was switched again.
The grainy-ness is back...the sharpness is gone.
Grrrrr...
AND - even though they acknowledge the problem as of yesterday - apparently i'm the only who's actually opened a ticket regarding it.
SO - anyone else out there in PA / DE - please call in and open a ticket - or put a thread in the Direct forum here. |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
·Comcast
2 edits | It's amazing.
I'm watching the same exact show this AM that was on Food HD last night - and the picture is much worse.
Can't get much better of a comparison than that!
Showtime HD looks like garbage.
I really hope they come through today and fix this.
Verizon! I have THIRTY people coming to a BBQ this weekend that will see FIOS TV...will they see a great picture that was back for a short time last night? Or the dull grainy one I have yet again today?
Hope you decide on the former! |
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KA3SGM
- -... ...- -
Premium
join:2006-01-17
West Chester, PA
clubs:
·Cricket Broadband
·Verizon FIOS
| Jeep, we are heading into a 3 day weekend.
What do you want to bet they will leave at 5PM tonight, and not give it another thought until Tuesday??
Another typical Fios TV weekend in Philly.
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We're Gonna Need A Bigger Boat! |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE | As of 2:00pm Eastern - still garbage.
KA-
I now see what you mean - some of the SD channels even look worse too.
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"ONE team - ONE city - ONE dream!!" |
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