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Forums » US Telco Support » Verizon » Verizon FIOS TV » Decrease in HD "Sharp"ness
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Screen shots for New FIOS TV Guide »
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noping
no route to host
Premium
join:2007-01-09
·Verizon FIOS

reply to JeepMatt
Re: Decrease in HD "Sharp"ness

I don't have a HD box so I'm missing out on all the fun it seems. Shame.

They (network technicians) always initially say things are "fine" even when there's a problem until you raise a big stink about the problem. (See: the HBO VOD problem that I was experiencing, and I'm still experiencing, and will apparently continue to experience until August).

Maybe it's time for a bunch of users here to file complaints with the presidential appeal/complaint number about the crappy service around the Philly area?

Hooper
Premium
join:2001-10-22
Villanova, PA

said by noping See Profile :

I don't have a HD box so I'm missing out on all the fun it seems. Shame.

They (network technicians) always initially say things are "fine" even when there's a problem until you raise a big stink about the problem. (See: the HBO VOD problem that I was experiencing, and I'm still experiencing, and will apparently continue to experience until August).

Maybe it's time for a bunch of users here to file complaints with the presidential appeal/complaint number about the crappy service around the Philly area?
I might file a complaint about the VOD service in general. It is like watching a you tube video with all the compression/encoding. Where is all this bandwidth we hear about?


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE

1 edit
Still fuzzy tonight. Hopefully they're looking into it!


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS

I think we may be in business.

After hanging outside a bit, and coming back in, all of a sudden, Food HD has that pop again.

Perhaps the problem has been fixed!
--
"ONE team - ONE city - ONE dream!!"

JPL
Premium
join:2007-04-04
West Chester, PA
I was going to say, I'm watching NGC HD, and it looks really really good - Ferraris in HD... very cool.


KA3SGM
- -... ...- -
Premium
join:2006-01-17
West Chester, PA
clubs:
reply to JeepMatt
Jeep. I Dunno bout' dat.

FoodHD looks BETTER, but HGTVHD looks the same. Still looks WORSE than it originally was. Maybe it's only the current program. I'll keep watching.
--
We're Gonna Need A Bigger Boat!


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE

1 edit
...

Hooper
Premium
join:2001-10-22
Villanova, PA

said by JeepMatt See Profile :

KA-
MHD has that pop again this morning as well. I think we're back.
I was watching the Tudors on SHO HD last night and it looked very grainy.

BTW I also got around to watching LOST last evening. All I can say is WOW. Comcast's local HD feeds SUCK compared to this.


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS


2 edits
I'm off today-

And it looks like we're back to where we were last night. Something was switched again.

The grainy-ness is back...the sharpness is gone.

Grrrrr...

AND - even though they acknowledge the problem as of yesterday - apparently i'm the only who's actually opened a ticket regarding it.

SO - anyone else out there in PA / DE - please call in and open a ticket - or put a thread in the Direct forum here.


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS


2 edits
It's amazing.

I'm watching the same exact show this AM that was on Food HD last night - and the picture is much worse.

Can't get much better of a comparison than that!
Showtime HD looks like garbage.

I really hope they come through today and fix this.

Verizon! I have THIRTY people coming to a BBQ this weekend that will see FIOS TV...will they see a great picture that was back for a short time last night? Or the dull grainy one I have yet again today?

Hope you decide on the former!


KA3SGM
- -... ...- -
Premium
join:2006-01-17
West Chester, PA
clubs:
·Cricket Broadband
·Verizon FIOS

Jeep, we are heading into a 3 day weekend.

What do you want to bet they will leave at 5PM tonight, and not give it another thought until Tuesday??

Another typical Fios TV weekend in Philly.
--
We're Gonna Need A Bigger Boat!


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
As of 2:00pm Eastern - still garbage.

KA-
I now see what you mean - some of the SD channels even look worse too.
--
"ONE team - ONE city - ONE dream!!"

RAH

join:2007-03-16
West Chester, PA
HD channels look ok to me at 4:30 PM - channel 3 (news), ESPN, ESPN2, DiscoveryHD all looking very good. FoodHD - I have seen better, but it might be the production not the broadcast.


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS

RAH-
Nope, you're seeing it on Food.

It isn't affecting ALL channels. Stations like Food and HGTV HD you notice it the most b/c they are some of the channels that are sent at the highest HD resolution.
--
"ONE team - ONE city - ONE dream!!"

nhey
Premium
join:2005-11-19
Trenton, NJ
I've also noticed a drop-off in picture quality. I noticed it first on the NBC evening news a few days ago.

Guess all that bandwidth went bye bye.

JPL
Premium
join:2007-04-04
West Chester, PA
·Verizon FIOS

I gotta think that all this is happening for a reason. They're probably trying to install new equipment and are hitting problems. I have no doubt that it will clear up in the near future. Maybe trying to figure out how to offer HD VOD, or something like that? Although, to be honest, I haven't noticed much difference, if any.

cablepon

join:2007-06-04
Dothan, AL
reply to JeepMatt
They are probably doing a new HD compression.going from 2:1 to 3:1.


Thespis
I'm not an actor, but I play one on TV.
Premium
join:2004-08-03
Keller, TX

1 edit
I may be mistaken, but I believe that Verizon rebroadcasts what they get from the networks with no recompression.
EDIT: That's not to say that the problem discussed in this thread doesn't exist, I just don't think it's a new compression scheme.


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
Believe me, it's not a new compression scheme.

It's a problematic area of the network.
--
"ONE team - ONE city - ONE dream!!"

CeeZee

join:2007-04-11
Wynnewood, PA

JeepMatt,

I just got my first HD TV yesterday and I'm in the west Philly suburbs so I was concerned about the problem you're having. I think everything here is fine but I don't have any previous experience to compare it to. If we can see how widespread this problem is, it may help them diagnose the situation.

Are there any HD channels that always look bad at your location that clearly shouldn't? I see that some of them are more exceptional than others (e.g. Discovery, local channels, ESPNs, HGTV, Food, always look fantastic). Others are more changeable – it seems to depend on what's showing.

I think I get everything except for the Cinemax HD.

Now I just wish there were more HD channels (like everyone, I suppose)!
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« FIOS TV HD upgrade question  
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