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Simpsonville, SC

[Telephone] Call Forwarding

How do you forward a call to another number? I tried it and its turned on but it doesn't forward the calls as I have tried with my cell phone.

Caveat Depascor
Birmingham, AL

Just going to ask to obvious questions:

A) Have you activated it? via: 1-866-207-3663

If so, I imagine you have..

B) Do you have over 12 numbers forwarded already?

I doubt it,.. so..

C) Did you press *63 and add the number(s) that you wished to be forwarded to?

D) If you've done all the above,.. perhaps deactivating and reactivating might help.

Have you tried pressing *83 to Deactivate,.. Then hanging up, and reactivating?

Another option you could try is the "Call Forward Variable" as its called.

Where it works similar to the regular Call Forwarding, but is activated a bit different.

(Have someone ready to pick up the phone at the location you want the calls to be forwarded to) IE: Have your cell phone in hand.

Pick up your phone,.. and press *72 -- and wait for the dial tone to come back.

Now Dial the number you want your calls to be forwarded to . This service will activate when you or someone else picks up the phone at the number you dialed.

If you listen, a tone will confirm the activation.

To turn it off -- Simply press *73 and you will hear a tone.

Hope some of this helps.

Straight off the Comm site -- But I've used it before and it seems to work just fine.
Life is not a problem to be solved, but a reality to be experienced.


Pleasant Grove, AL

Charter's call forwarding feature does not require anyone to answer the phone to be answered. When you forward calls
using *72 you will hear dial tone then dial the number you want calls forwarded to, then you will hear a fast busy signal and thats it. The calls will be forwarded.

Caveat Depascor
Birmingham, AL

Good to know -- Was just keeping with the Charter "Instruction" sheet. We all know how accurate that can be.
Life is not a problem to be solved, but a reality to be experienced.