Re: I get only 3Mbps from my 10Mbps Connection,Please help. in OptimumOnline http://www.dslreports.com/forum/r18418375 en Thu, 04 Dec 2008 12:06:47 EDT Thu, 04 Dec 2008 12:06:47 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18699009 BLUNTED 1 : Call and complain about it and they should take it off. Also he should have given you a copy of what he did ? I always have to sign a paper when they come and check this out and it says what they did on there.]]> http://www.dslreports.com/forum/remark,18699009 Wed, 18 Jul 2007 18:13:15 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18697943 hyperdoggy : How many of you had a tech coming over to your home when it was a server side issue? and how many of you got charged for the visit? i got charged $50 for a guy looking at my modem without touching it and told me everything is ok and left. It seems we get charge for these visit when the tech on the phone don't know what's going on and sends a tech to your home with out telling you about the charge. A charge i'll be happy to pay if it was something wrong on my side, but not when he did jack shit.]]> http://www.dslreports.com/forum/remark,18697943 Wed, 18 Jul 2007 15:45:22 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18541866 likev : Today I've been back to normal speeds all day. Zip 11228. Thank you CV!! Lets hope it stays this way. :)]]> http://www.dslreports.com/forum/remark,18541866 Wed, 20 Jun 2007 19:55:10 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18535297 GeekNJ :
said by PissedOOLer :

Been having this issue in 11214 on boost since May 22. After having a 3rd tech to my house I was informed that there are TOO MANY MODEMS IN THE AREA... Nice foresight CV good going.
Look in the Verizon DSL forum and you'll see thread after thread of issues in NYC with below provisioned speeds. Keeping up with demand is an issue for every ISP. If you aren't happy with CV, switch to Verizon where your max will be 3mb and much lower (dial-up) during peak times. It has been going on for months (possibly a year now) with Verizon DSL capacity issues in NY.
--
Tweaked your connection? | Mail Parse | Speed Converter]]> http://www.dslreports.com/forum/remark,18535297 Tue, 19 Jun 2007 18:19:26 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18532534 likev : Not for me, I'm at 11228 w/ Boost and upload seems to be back to normal at around 4.5-4.7 up but download only around 6-10 down instead of the normal 26-27 down.]]> http://www.dslreports.com/forum/remark,18532534 Tue, 19 Jun 2007 10:47:29 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18527925 WildGod : 11228 and I seem to be back to normal as of late last week.]]> http://www.dslreports.com/forum/remark,18527925 Mon, 18 Jun 2007 16:22:57 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18508067 leiwang : any update? i am in 11220, still getting very slow speed (sometimes 1000/300 kbps). ]]> http://www.dslreports.com/forum/remark,18508067 Thu, 14 Jun 2007 20:36:38 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18498578 reccakun : I thought they don't cap Boost yet. Oh, sorry, I didn't mention on my post of having boost.]]> http://www.dslreports.com/forum/remark,18498578 Wed, 13 Jun 2007 12:58:10 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18496544 nginc : is ur upload being capped? Give optimum a call.]]> http://www.dslreports.com/forum/remark,18496544 Wed, 13 Jun 2007 01:29:19 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18496458 reccakun : 11214 here. My upload speed is still at 685kbs. Download speed is fine at 23351.]]> http://www.dslreports.com/forum/remark,18496458 Wed, 13 Jun 2007 00:55:26 EDT Re: speed is back http://www.dslreports.com/forum/remark,18496201 nginc : 11214, the speed is back

Download Speed: 22030 kbps (2753.8 KB/sec transfer rate)
Upload Speed: 4203 kbps (525.4 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,18496201 Tue, 12 Jun 2007 23:51:21 EDT speed is back http://www.dslreports.com/forum/remark,18495155 b0ris84 : 11204 speed just got back. Haven't heard from optimum on the phone yet but they will probably call tomorrow ]]> http://www.dslreports.com/forum/remark,18495155 Tue, 12 Jun 2007 20:45:50 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18494854 anon : Back to high speed for me too, 12/1.5 (mbits) hopefully for good.
zip 11223]]> http://www.dslreports.com/forum/remark,18494854 Tue, 12 Jun 2007 19:55:56 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18494766 anon : I got my speed back right now, it's at 10000+/1700+. I did some spy ware cleaning and scan the system, after that the speed got back. Not sure if this is going to help or not, but i used spybot and ad aware. I'm crossing my fingers that the speed will last. Good luck!]]> http://www.dslreports.com/forum/remark,18494766 Tue, 12 Jun 2007 19:40:58 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18493480 dbmaven : »Optimum Online FAQ »What should my modem levels be?]]> http://www.dslreports.com/forum/remark,18493480 Tue, 12 Jun 2007 15:57:57 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18493108 anon : Downstream
Frequency: 603000000 Hz
Signal to Noise Ratio: 35 dB
QAM: 256
Network Access Control Object: ON
Power Level: 0 dBmV

Upstream
Channel ID: 1
Frequency: 28000000 Hz
Ranging Service ID: 4183
Symbol Rate: 2.560 Msym/s
Power Level: 50 dBmV

Signal Stats
Total Unerrored Codewords: 1106701018
Total Correctable Codewords: 55
Total Uncorrectable Codewords: 0

That's what I got for my signal check, not sure if there is any problem with it. What do you look for, in a signal levels/check anyway?

Thanks]]> http://www.dslreports.com/forum/remark,18493108 Tue, 12 Jun 2007 14:45:22 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18492598 nosebleed : Motorola SBV5120 modem and BOOST here too. It is not a signal problem for me. I can still NIC MAC hop to get some sweet time in the fast lane. Just not on my own MAC. :(]]> http://www.dslreports.com/forum/remark,18492598 Tue, 12 Jun 2007 13:18:25 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18492336 anon : I can't check the signal now because I'm at work. I'll check the signal once I get home. Thanks for the help guys~

Let's pray for a fix from OOL...I have doubts that it's from the customers end.

Thanks again]]> http://www.dslreports.com/forum/remark,18492336 Tue, 12 Jun 2007 12:37:02 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18492325 nginc : it is still the same here.

wait, it is worse.
Last Result:
Download Speed: 2319 kbps (289.9 KB/sec transfer rate)
Upload Speed: 665 kbps (83.1 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,18492325 Tue, 12 Jun 2007 12:36:25 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18492268 anon : Don't bother swapping, I went to the walk-in center with the scientific atlantic and walked out with an sb-4200 which I was told was boost capable but wasn't. Then I had one of the techs swap that out with an sbv-5120.]]> http://www.dslreports.com/forum/remark,18492268 Tue, 12 Jun 2007 12:28:59 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18492261 dbmaven : Unless the modem is "bad", replacing it will do no good.

What are your signal levels ?]]> http://www.dslreports.com/forum/remark,18492261 Tue, 12 Jun 2007 12:28:24 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18492117 anon : I have a Motorola SBV5120 modem. ]]> http://www.dslreports.com/forum/remark,18492117 Tue, 12 Jun 2007 12:04:55 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18492083 dbmaven : What modem do you have ?]]> http://www.dslreports.com/forum/remark,18492083 Tue, 12 Jun 2007 11:58:27 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18492035 anon : I'm from the 11214 area too, been getting 3500/800 for the past two weeks. I finally decided to call the tech support last night. All I got from the call was "you are getting broadband connection", that does not justify the price I'm paying, it's only like a little better than DSL for twice of the price. The guy told me to swap for a new modem. Judging from what I read in this thread, it wouldn't help much. Anyone actually went for a swap of modem? Think I should just wait for their fix or should I go for a swap? Better yet....get DSL for the same speed with a cheaper price and wait for FIOS? ]]> http://www.dslreports.com/forum/remark,18492035 Tue, 12 Jun 2007 11:52:07 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18491530 nosebleed : Interesting. I am in 11204 and I keep checking to see if this issue has been fixed. I reboot my PC and sign into the normal MAC addy only to be disappointed in the continuation of 3000/800. Maybe they are fixing it location by location first and have yet to get to my area. Any updates ooltech?]]> http://www.dslreports.com/forum/remark,18491530 Tue, 12 Jun 2007 10:19:28 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18491504 anon : Good NEWS!!!! Today,June 11th My speed is back to 12 MB download,I think they fixed the problem,Please check your speeds and post a reply if your connection was fixed or not.]]> http://www.dslreports.com/forum/remark,18491504 Tue, 12 Jun 2007 10:12:41 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18490083 hyperdoggy : lol too many modems and the FCC, that's kinda funny...and not at the same time.

On the plus side, i got back my full speed today, let's see how long it last this time.]]> http://www.dslreports.com/forum/remark,18490083 Tue, 12 Jun 2007 00:02:40 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18489542 WildGod : 11228 and still ridiculously slow.]]> http://www.dslreports.com/forum/remark,18489542 Mon, 11 Jun 2007 22:28:34 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18489480 anon : My speeds are back to normal tonight, I'm getting 10mb+ download...its insanely fast right now...funny thing is, everytime I run a speed test IE crashes :hmm:]]> http://www.dslreports.com/forum/remark,18489480 Mon, 11 Jun 2007 22:16:14 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18488558 n0tori0us : I live in 11228 and just today i found out my speed is back to 12700 download and 1758 upload instead of 3673 download and 865 upload.]]> http://www.dslreports.com/forum/remark,18488558 Mon, 11 Jun 2007 19:52:35 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18488314 anon : Been having this issue in 11214 on boost since May 22. After having a 3rd tech to my house I was informed that there are TOO MANY MODEMS IN THE AREA... Nice foresight CV good going...

I don't know if the tech was blowing smoke up my butt or what but he claimed that CV was working with the FCC to get the issue resolved... Lets see]]> http://www.dslreports.com/forum/remark,18488314 Mon, 11 Jun 2007 19:05:24 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18487949 MuDvAyNe : wow so I am the only one who is back to normal who is having a problem in this thread? That is insane...]]> http://www.dslreports.com/forum/remark,18487949 Mon, 11 Jun 2007 17:55:07 EDT the ip ain't it I think http://www.dslreports.com/forum/remark,18487738 b0ris84 : my ip is starting with 69 and its still going slow so i don't think thats it. Hopefully they will contact me soon. According to customer service by Wednesday i should get a reply from an engineer and they do something. ]]> http://www.dslreports.com/forum/remark,18487738 Mon, 11 Jun 2007 17:18:02 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18487174 Blockade : 11223 area here. Got full speeds 2 days ago, but the slowdown came back again yesterday! I've noticed that when my ip start with 69 i get full speed and when my ip starts with 24 it slows down.]]> http://www.dslreports.com/forum/remark,18487174 Mon, 11 Jun 2007 15:33:16 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18486850 ygrazi : In zip code 11230, I have this problem for 2 weeks already and its really starting to get annoying, it takes forever to download things.]]> http://www.dslreports.com/forum/remark,18486850 Mon, 11 Jun 2007 14:40:44 EDT Re: techy was just here http://www.dslreports.com/forum/remark,18486713 b0ris84 : me again. Never mentioned that i'm in zip 11204 in boroughpark so i'm not to far from bensonhurst ]]> http://www.dslreports.com/forum/remark,18486713 Mon, 11 Jun 2007 14:20:24 EDT techy was just here http://www.dslreports.com/forum/remark,18486607 anon : so this is the second time i'm having a techy come for this problem this time i told him what happened last time. All he did was take a speed test and tell me that now when he makes an appointment it has to be an engineer that comes here not just a service tech. ]]> http://www.dslreports.com/forum/remark,18486607 Mon, 11 Jun 2007 14:03:48 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18486117 nosebleed : Congrats Mudvayne :) Hope it lasts.

I switched back to my regular NIC MAC and still have 3000/800 on the BOOST service. But OOL is tackling it. :)]]> http://www.dslreports.com/forum/remark,18486117 Mon, 11 Jun 2007 12:33:12 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18485905 likev :
said by ImmortalFool See Profile :

However I'd like to know one thing. I'm very curious if the people having issues in this thread do a lot of uploading/downloading (FTP) or file sharing of any sort.

I don't use it often and am not a major heavy bandwidth user. However there are times when I need to upload a few 1-gig zip files to one of my servers for work.
I'm a Boost customer and have normal usage. Once in a while if I need to update my web site I'll upload a large amount. My connection is mainly used for work which requires a good download + upload. It's also used for online gaming, etc. during my free time.

As ooltech states above they are working on the issue which is good news that they are at least acknowledging the issue.]]> http://www.dslreports.com/forum/remark,18485905 Mon, 11 Jun 2007 11:46:45 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18485590 MuDvAyNe : Just checked my speeds. At the moment they are back to normal! I hope this problem is fixed! :D

Download Speed: 11730 kbps (1466.3 KB/sec transfer rate)
Upload Speed: 1619 kbps (202.4 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,18485590 Mon, 11 Jun 2007 10:22:51 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18485128 ooltech : We are currently in the process of identifying a potential issue that may be affecting certain areas in Brooklyn. You will be receiving more information once it's available. We appreciate your patience once again, and be assured we are doing everything possible to give you the best possible service in a timely fashion.

-OOLTECH]]> http://www.dslreports.com/forum/remark,18485128 Mon, 11 Jun 2007 08:09:18 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18484771 faithkhinich : also live in Bensonhurst 11214 but still slow speed for a week, 400 kb/s download I hope they will fix it]]> http://www.dslreports.com/forum/remark,18484771 Mon, 11 Jun 2007 02:43:42 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18484700 reccakun : I live in the Bensonhurst area 11214. For the past 2 days, my optonline boost speed is finally back to 24000kbs DL, but UL speed is still 650kbs. I wonder how long are they gonna take to fix this.]]> http://www.dslreports.com/forum/remark,18484700 Mon, 11 Jun 2007 02:11:55 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18483889 ImmortalFool : Did the OOLMD (OOL MAC Dance) was good for almost 3 days and now back to 3000/800 Land. (Not quite Boost Material, heh!)

NYC SE Test:
Download Speed: 2884 kbps (360.5 KB/sec transfer rate)
Upload Speed: 714 kbps (89.3 KB/sec transfer rate

However I'd like to know one thing. I'm very curious if the people having issues in this thread do a lot of uploading/downloading (FTP) or file sharing of any sort.

I don't use it often and am not a major heavy bandwidth user. However there are times when I need to upload a few 1-gig zip files to one of my servers for work. ]]> http://www.dslreports.com/forum/remark,18483889 Sun, 10 Jun 2007 22:41:07 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18483364 leiwang : zip code 11220

speed was around 12/2mbps a week ago... now dropped to 3000/800kbps... :(]]> http://www.dslreports.com/forum/remark,18483364 Sun, 10 Jun 2007 21:07:57 EDT slow speeds http://www.dslreports.com/forum/remark,18481003 anon : about 2 weeks ago my speed dropped i had a techy come in sit for 5 hours than leave and tell me that its on their end and they have to do something. 2 days later speed went back to normal. Now this monday it happened again called them again and having another techy come out this monday. I have never had this problem before and i hope they fix this soon can't stand maxing out under 500kb/s]]> http://www.dslreports.com/forum/remark,18481003 Sun, 10 Jun 2007 11:05:38 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18477713 jaa :
said by ilubverizon :

Hey folks, I just switched to optimum from verizon dsl because me and a bunch of folks not only in Brooklyn but in New york area in general had teh same problem. My speed went down from 1800/768 to 200/200 on peak times, but was pretty stable offpeak.
That is not possible, as DSL (and FiOS) are "dedicated" services - not a crappy "shared" service like cable. Please reboot 20 times while singing "Ode to Verizon" (tune and lyrics available on their website) and check your results again as you are obviously mistaken. :) :) :)
--
NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists.]]> http://www.dslreports.com/forum/remark,18477713 Sat, 09 Jun 2007 15:20:25 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18477531 Ken Peterson :
said by ilubverizon :

And remember folks, verizon is worse :)
BLASPHEMY! ;)]]> http://www.dslreports.com/forum/remark,18477531 Sat, 09 Jun 2007 14:31:22 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18477081 anon : Hey folks, I just switched to optimum from verizon dsl because me and a bunch of folks not only in Brooklyn but in New york area in general had teh same problem. My speed went down from 1800/768 to 200/200 on peak times, but was pretty stable offpeak. This has been going on for a couple of weeks and i got really fed up with the indian accent of their tech suport (first you take away jobs from people who live where you are and buy your product, now you make me listen to their accents). Opps, got a little side-tracked. So, yeah, Brooklyn and the whole New York area is cursed. One of the techies in escalation team in verizon told me that there could be some packet loss in Boston or some stuff... But he seemed mostly clueless about the issue. Soooo, yeah, thats how i switched to cable, didn't expect the same problem here thou :) Oh well, at least its 1000-2000/500 during peak times, and not dial up speed :) Hope it gets resolved soon. And remember folks, verizon is worse :)]]> http://www.dslreports.com/forum/remark,18477081 Sat, 09 Jun 2007 12:40:47 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18476041 sop23456 : Brooklyn 11214

3.7 Down
0.87 Up
Direct (NO router)

BEFORE upgrading to Boost - 12Down
UPGRADE to Boost on 5/11/07 (for 3 days ONLY, have Boost speed [24Down] and speed drops to 3.7Down after 3 days. Requested downgrade to Regular Optimum Online 6/7/07 before the 1st free month expires. Speed after downgrade is the same slow speed after downgrade - 3.7Down/0.87Up
spoken to CS a few times (both Optimum Online and Optimum Boost).
Technical Guy came, check and confirmed nothing wrong at my end (from computer to the pole)

6/8/07 = LOST Optimum Online service for about 45 minutes at about 3 pm.]]> http://www.dslreports.com/forum/remark,18476041 Sat, 09 Jun 2007 07:37:49 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18474290 MuDvAyNe : They are looking into the problem and hopefully it will be fixed soon.]]> http://www.dslreports.com/forum/remark,18474290 Fri, 08 Jun 2007 20:10:59 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18474242 Nejdet : Did anyone get an answer from the tech guy? what did he say? are they going to fix the problem? ]]> http://www.dslreports.com/forum/remark,18474242 Fri, 08 Jun 2007 19:55:22 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18472389 ooltech : Apologies for everyone here who is reporting speed problems in various parts of Brooklyn. Please know we take your issue seriously. To help us identify the nature of each of your problems, could you please create a post on the OOL Direct Forum with the following information in the message body:

1) Your Modem MAC(s)
2) Approximate speeds (upload/download)
3) Whether or not a router was bypassed while performing the speed test.

You all should have received private messages as well asking for the same information. We appreciate your patience while we investigate this, and will be receiving updates as soon as possible.]]> http://www.dslreports.com/forum/remark,18472389 Fri, 08 Jun 2007 14:13:32 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18472361 nosebleed : If I see another high speed Optimum Online commercial I am going to hurl!!!]]> http://www.dslreports.com/forum/remark,18472361 Fri, 08 Jun 2007 14:07:41 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18472028 The Patriot : Ha..ya right, want me to tell you what is going to be done? "zilch" because it is either something they are doing on purpose and hiding from everyone, or it is a problem they are hiding from everyone because it is too costly to fix. Calling support is useless because they will be left in the dark and won't have a clue.]]> http://www.dslreports.com/forum/remark,18472028 Fri, 08 Jun 2007 13:24:00 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18471597 likev : I spoke to Cablevision for the 3rd time. The nice fellow on the phone will try to escalate this and also reference this thread. Lets hope something gets done soon.]]> http://www.dslreports.com/forum/remark,18471597 Fri, 08 Jun 2007 12:12:48 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18471320 WildGod : Im in 11228 and Im having the same problems.
I do not have a router.

This is beginning to annoy me.]]> http://www.dslreports.com/forum/remark,18471320 Fri, 08 Jun 2007 11:14:24 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18471077 likev : I'm a boost customer, zip code 11228, same problem and spoke to two techs already. I have 3 different routers and the first two had problems while the last one (new one just purchased) was ok for 3 days until it dropped down to 3.5mbps/800kbps again.

If I connect my two Vista machines directly onto the modem, I get the slow speeds.

If I connect my 3 XP machines directly to the modem, I get full speed.

I'm guessing this has something to do with the MAC address and having a different IP assigned.

Cablevision hasn't been able to help.

I'm going to call again! This is affecting me when I need to work from home!!]]> http://www.dslreports.com/forum/remark,18471077 Fri, 08 Jun 2007 10:22:57 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18469753 sillydoh : It may have been going on for months but it only started affecting me a couple of days ago.. Now I'm doing the stupid mac id dance to get round it temporarily. What the heck is OOL doing?!]]> http://www.dslreports.com/forum/remark,18469753 Fri, 08 Jun 2007 00:34:45 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18469747 anon : I just tested my speeds....2mb down/.5mb up. I'm paying $45 for this? My patience is wearing thin....]]> http://www.dslreports.com/forum/remark,18469747 Fri, 08 Jun 2007 00:34:22 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18469709 sillydoh : ImmortalFool, the mac id changing for me only worked for about 15 hours... In fact, I was using speakeasy speedtet only about 30 mins ago and the speeds were fine. Then my brother walked in asking if I rebooted the router (which I didn't) and when I checked with speakeasy again, the speeds are now even worse at about 1200/300]]> http://www.dslreports.com/forum/remark,18469709 Fri, 08 Jun 2007 00:23:17 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18469659 anon : I'm in 11223 area in bensonhurst, When i first got OOL i was getting about 12mb download and 1.5 mb upload, then after few days, it was constant around 2.5.3.5 mb upload and 700-800KB upload, then i was pissed so called OOL tech support and he told me to directly connected to my computer because it was connected to my router, and poof i was getting back to 12mb download, after 3 days I get back to the same 3mb download speed. I cloned my mac address on my router and it was working fine for a few days, and now its back to shetz again. I called up OOL tech support and he said nothing is wrong with my line or signal, I then directly connected my cable modem to my laptop and i was getting about 8mb download now, then connected back to my PC, same crap 3mb download.i think OOL is full of crap, they know whats going on just they dont want to give us the good speed that we are paying for, tech told me to go swap out my modem do you think that will help ? heck no , if its the modem why would i be getting good speed for a few days and then shit for the rest ?]]> http://www.dslreports.com/forum/remark,18469659 Fri, 08 Jun 2007 00:10:36 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18469360 ImmortalFool : I'm a Boost Customer

Same Issues here.
11204 Zip

Keep on doing the Mac Address dance. It's good for a few days then *poof*

Also getting the 3*00/800 speeds.]]> http://www.dslreports.com/forum/remark,18469360 Thu, 07 Jun 2007 23:08:25 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18469084 hyperdoggy : and i'm capped again, oh wells. ]]> http://www.dslreports.com/forum/remark,18469084 Thu, 07 Jun 2007 22:16:08 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18465975 Andre152 : Guys trust me this has been going on for months you just havnt noticed it as much. I play WoW and i used to ping nicely till around april or so. My connection just went to hell. 3 senior techs calls over 10 times still no fix. 3 days missing of work. GG CV!]]> http://www.dslreports.com/forum/remark,18465975 Thu, 07 Jun 2007 13:01:08 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18465329 Thinkdiff :
said by nosebleed See Profile :

Well, I can't comment on the MAC thing. I don't seem to know how to change my MAC... or rather I do, but then I cannot access the internet.

I should say that I am on Linux and I am using GNU MAC Changer. I also do not use a router. Only direct modem to NIC.

I run the command to set a random MAC and it works. I then check my MAC and it displays both the original and the current faked one, but the internet does not work. I have to reboot (which resets the MAC to default) and then use the net under my normal MAC/IP. I have tried changing MACs, then powering off the modem with no success.

Any tips? It is an Intel onboard NIC.
You have to power down the modem and plug it back in after changing your MAC address...

Edit: I see you've already found a solution in the other thread.
--
University of Southern California - Class of 2010. Fight On!]]> http://www.dslreports.com/forum/remark,18465329 Thu, 07 Jun 2007 11:01:57 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18463942 rmoan : Clone your mac]]> http://www.dslreports.com/forum/remark,18463942 Thu, 07 Jun 2007 01:20:01 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18463809 nosebleed : Well, I can't comment on the MAC thing. I don't seem to know how to change my MAC... or rather I do, but then I cannot access the internet.

I should say that I am on Linux and I am using GNU MAC Changer. I also do not use a router. Only direct modem to NIC.

I run the command to set a random MAC and it works. I then check my MAC and it displays both the original and the current faked one, but the internet does not work. I have to reboot (which resets the MAC to default) and then use the net under my normal MAC/IP. I have tried changing MACs, then powering off the modem with no success.

Any tips? It is an Intel onboard NIC.]]> http://www.dslreports.com/forum/remark,18463809 Thu, 07 Jun 2007 00:44:23 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18463682 nosebleed : Congrats hyperdoggy. Let us know how long the speeds last. :P

I am not convinced it is fixed. It certainly is not for me. Let me power down my modem for a bit.

***Nope, messed as alway. My confidence and patience is wearing thin. ]]> http://www.dslreports.com/forum/remark,18463682 Thu, 07 Jun 2007 00:18:14 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18463574 hyperdoggy : Fixed, i got a email from a tech asking me my status while i was gaming. I did some speed test and its back to normal 25mb/3mb. Thanks for fixing the issue. ]]> http://www.dslreports.com/forum/remark,18463574 Wed, 06 Jun 2007 23:55:18 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18463456 StreetSpirit :
said by nosebleed See Profile :

... -- snip---

I wrote this on the Direct forum. The HFC MAC ID wasn't ****blahblah on that. ;) I am just not sure if it is sensitive info. Doubtful. Any thoughts? I encourage you to open threads there too.

Regarding the HFC MAC ID and not the speed issue.

You're right not to post your HFC MAC ID here in the open forum, and I would advise that ISPs do not accept "firmware push requests" and other support mechanisms which ask the customer to post her/his HFC MAC address in an open forum unless there is a write only forum (like OOLDirect) available that the general public cannot read.

Cable modem thieves have the ability to alter (spoof) their modem's HFC MAC ID, and infact, depend on finding an already registered HFC MAC ID on another part of the network segment. Such spoofing of the HFC MAC ID can not only give a thief free cable on your buck, but cause all sorts of legal trouble as the ISP will trace the IP to the HFC MAC ID which is registered to - guess who - you!

--
Regards,
Dave]]> http://www.dslreports.com/forum/remark,18463456 Wed, 06 Jun 2007 23:36:55 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18463454 travisthecat : Well, guess what? The "trick" of spoofing my MAC address and getting a different IP no longer works. Oh, I get the different IP, but the speeds remain in the crappy 3200/800 range.

I spent another damned hour with tech support last night. Everything looked fine to him, of course. I explained the whole MAC spoofing thing, etc. Hell, I even quoted other frustrated users from this very thread. I knew he wouldn't be able to help me, but I at least wanted them to know that we are all waiting.

I haven't checked the MAC spoofing thing for about seven hours, so for all I know, I may be able to get good speeds if I MAC spoof right now. It's a quick fix (and needs to be applied every stinkin' time I turn on the computer) but at least it gave me the speeds I am paying for.

Has the MAC spoofing "solution" stopped working for others, as well? If so, it could actually be a good thing -- I've been reluctant to get a tech over to my house because I knew he would plug in his laptop and get good speeds (since his laptop would naturally have a different MAC addy) and he would of course tell me the problem is with my computer.

BUT...if he got crap speeds, as well, perhaps some action would be taken.

So, what now? At $60 per month (I'm on Boost), my patience is starting to get severely limited. The speeds I'm currently getting are barely better than DSL, but at exactly half the price. Do I have to go back to Verizon? Do we have any other high-speed options for this part of Brooklyn? FIOS is a long ways off, as far as I can tell.

For the record, I'm on 16th AVE. My street is in the late sixties. I connect my Motorola SB5100 direct to my power mac (so no router issues).

Are we all using the same modem? Perhaps an upgrade to the latest Motorola can help us?

I'm at a loss. If anyone has any other ideas, please let us know. In the meanwhile, KEEP CALLING THEM! They need to know that the problem is theirs and not ours. ]]> http://www.dslreports.com/forum/remark,18463454 Wed, 06 Jun 2007 23:36:11 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18463382 anon : YEp anon i live on east 5th between m and N this is definitely a widespread problem. Those idiots i swear once fios is here i'm leaving optimum forever. they are monopolizing on this. ]]> http://www.dslreports.com/forum/remark,18463382 Wed, 06 Jun 2007 23:28:54 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18462542 sillydoh : Damn, now I'm getting crappy speeds on my side now. about 3k down and 400 up. The speeds are fine if I connect directly (about 25k down and 4k up) but with my router connected, I get the former speeds. I tried to argue with the tech support guy that the router can't be the issue since I was getting Boost speeds with it up til today. But all he could say was that there was nothing wrong on their end and that my router was the problem...]]> http://www.dslreports.com/forum/remark,18462542 Wed, 06 Jun 2007 21:28:42 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18462132 nosebleed : Damn. We are all still waiting. Anyone with some news?]]> http://www.dslreports.com/forum/remark,18462132 Wed, 06 Jun 2007 20:12:34 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18455036 nosebleed : I think we should all just be patient and await the proper fix for now. OOL has admitted their being a problem. No point in going out of our way for them. A new MAC might resolve things locally (for a time), but it must be fixed system-wide for all! :) Come on OOL! ]]> http://www.dslreports.com/forum/remark,18455036 Tue, 05 Jun 2007 18:39:55 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18454975 anon : Just to clarify "failed" in my last post:
means that I failed to change the MAC, not that I was successful changing the MAC and was still stuck with the slower speeds]]> http://www.dslreports.com/forum/remark,18454975 Tue, 05 Jun 2007 18:27:26 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18454855 TheWiseGuy : It could be they are doing work but if you changed the MAC address you would get a new IP. If you change the MAC address you may need to reboot the modem with the device attached turned on.
--
Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore.]]> http://www.dslreports.com/forum/remark,18454855 Tue, 05 Jun 2007 18:04:03 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18454779 anon : Tried changing NICs MAC without using "Clone MAC" but failed, was planning to try again today. But when I got home from work and turned modem/router on (I turn these off overnight) I found I have a different IP from the one I had yesterday and with the new IP came the expected 15/2 (mbit/sec) speeds.

Will monitor for how long.

I'm suppriesd to see a different external IP. That normally does not happen. So it looks like there is some upgrading ( ? ) of the network beeing done by OOL.]]> http://www.dslreports.com/forum/remark,18454779 Tue, 05 Jun 2007 17:47:14 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18453738 hyperdoggy : The tech that was suppose to check my line today called me before heading over. He confirmed that it is a server side issue and that they are working on it, and he told me to call back if there is a problem after a week. Needless to say he cancel the appointment to come over, so let's hope this gets fixed soon. ]]> http://www.dslreports.com/forum/remark,18453738 Tue, 05 Jun 2007 14:58:14 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18450214 funkym0nk3y : i'm getting very bad intermittent slowdowns to 2000/1000 and my ping shoots up to 300ms for everything at evening to nighttime hours for the past few days. problem is i'm in long island (11576) not brooklyn. :(
--
Because]]> http://www.dslreports.com/forum/remark,18450214 Mon, 04 Jun 2007 22:37:36 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18449852 dbmaven : My response was for the anon poster 'sameproblem'.]]> http://www.dslreports.com/forum/remark,18449852 Mon, 04 Jun 2007 21:36:49 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18449756 nosebleed : Yes. Many people have posted about changing NIC MAC address. The new address has worked full speed for about 2 days for those people and then the speed slows down again. I changed my NIC MAC and noticed no difference, but I am always a direct plugger. I do not own a router.]]> http://www.dslreports.com/forum/remark,18449756 Mon, 04 Jun 2007 21:24:25 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18449659 dbmaven : Get the MAC Address off your current NIC.
(If using WindowsXP - Network Connections/Select the Correct one if you have more than one/Right Click - choose STATUS/Select the SUPPORT Tab/Click DETAILS - the MAC should be the "Physical Address" at the top of the list.)

Go into the settings for your router and find the Clone MAC Address (or whatever it might be called - differs by Router) and put that address in. Save the settings.

Power off the modem for about 5 minutes. Plug it back in, let it sync, then do another set of speedtests. Let us know the results.
--
Q: When will it be done? A: When pigs fly !
If a pig loses its voice, is it disgruntled?]]> http://www.dslreports.com/forum/remark,18449659 Mon, 04 Jun 2007 21:11:47 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18449570 anon : here's what I found out:
When connected directly I get different IP and regular (close to) 15/2 mbit speeds.
When connecting back through router I get my old IP and slow speeds.

Might be something to do with changing ones NIC MAC as I saw suggested in one post.]]> http://www.dslreports.com/forum/remark,18449570 Mon, 04 Jun 2007 20:56:54 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18449004 nosebleed : Finally! A sign of good news (I hope). I hope they are aware that this problem extends beyond Bensonhurst. Let's keep the pressure up!

And I doubt this has anything to do with uploads. We probably would have at least been told that. Also my buddy in Dyker Heights with the same issues does not upload.]]> http://www.dslreports.com/forum/remark,18449004 Mon, 04 Jun 2007 19:19:34 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18448987 anon : 11223, the same thing. Around 2-3 weeks ago I've noticed a slowdown. I could no longer exceed 460KB/sec up and around 107KB/sec down. This after 1.5+ years with OOL and (with 1-2 exceptions) never a problem always having max 15/2 (mbit) speeds.

Since noticing the problem I've waited 1.5 weeks to see if it resolves itself. Then I called tech support. Went through the usuall troubleshooting (restart modem, reset modem from their end, signal test). I have even connected the modem directly to a PC (upon tech request) and still the same speed. I asked if there were any caps on my account and tech said she doesn't see anything. (I have been upload capped before, but never download capped so this issue looked strange.) Final suggestion was to replace the modem.

I was about to do that (not that it would help but at least on the next call I can say: I replaced the modem already and still the same), but as a final test I tried connecting my modem back to my usual setup (firewall/router). Restarted modem, router, computer and got full 15/2 mbits again. I also noticed my IP has changed, and I had the same IP since day one (as far as I remember).

My phone call was on last tuesday. Yesterday was fine. Today I'm back to 460/107 (KB/sec).

I will try connecting router directly to PC, then back through router and see if it works as it seems to have worked last time.

I don't upload much. But did upload ~600 MB yesterday, so I'm wondering if that is not the cause of this problem - uploading too much.

OOL is know (or was) for upload capping. While back if you uploaded more than 20KB/sec for long periods you were capped to 20KB/sec on upload, but download was never capped. This is different but may have something to do with uploads again. Fast, continuous long uploads.]]> http://www.dslreports.com/forum/remark,18448987 Mon, 04 Jun 2007 19:16:53 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18448856 CMNG : Same thing happening to myself. Area code 11214.

Download Speed: 2333 kbps (291.6 KB/sec transfer rate)
Upload Speed: 871 kbps (108.9 KB/sec transfer rate)

I have Boost service and experienced the speed lost since friday(6/4). Had a tech come over yesterday just to tell me that everything was running fine and this was an Issue with the "backend servers". The Tech basically told me to contact technical support and bugged the heck out of them...

Finally, after 3+ days, Cablevision acknowledged that there is a problem. This is the recording for people who are calling the technical support.
"Due to technical difficulty we are experiencing service interruption in... "Bensonhurst"

Guess the best thing to do now is wait...]]> http://www.dslreports.com/forum/remark,18448856 Mon, 04 Jun 2007 18:53:00 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18448135 Blockade : I hope this issue resolves soon. The speeds are horrible!!!]]> http://www.dslreports.com/forum/remark,18448135 Mon, 04 Jun 2007 16:59:18 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18447034 nosebleed : Well, my boost modem arrived. Swapped them out and registered the modem and guess what?

Download Speed: 3395 kbps (424.4 KB/sec transfer rate)
Upload Speed: 799 kbps (99.9 KB/sec transfer rate)

SOME boost right there. :/ Jeez.

I wrote this on the Direct forum. The HFC MAC ID wasn't ****blahblah on that. ;) I am just not sure if it is sensitive info. Doubtful. Any thoughts? I encourage you to open threads there too.

"New modem for BOOST arrived this afternoon. I swapped out and registered the new modem. The issue has not been solved.

HFC MAC ID: ***********blahblah

Last Result:
Download Speed: 3423 kbps (427.9 KB/sec transfer rate)
Upload Speed: 791 kbps (98.9 KB/sec transfer rate)

Can you please understand that this is a widespread geographic problem? It is NOT my own connection or setup. At least 11-15 people on these very OOL forums are experiencing the same exact speed reduction, with 1 other person possessing the BOOST service. A close friend of mine is experiencing the problem and he lives 13 blocks away. EVERYONE who is experiencing this problem lives in either South or Central Brooklyn --- (neighborhoods cited have been Bensonhurst, Dyker Heights, Crown Heights, Bay Ridge). Many have dealt with OOL tech support countless times over the past week, even going so far as to have techs come in. They are all told that there is nothing wrong with their line. How can this negligence go on? 11-15 people complaining on a forum only a small percentage of your customers visit is obviously an issue. I am sure there are many others out there who are less tech-oriented and do not pay much mind to these issues.

The network here in Brooklyn has to be examined. I hope I do not have to re-swap modems for cancelling Boost. Obviously the speeds above are NOT what I have signed up for.

I would join the pack of people in the regular forum and request that a tech come in, but what for? To be told the same thing? I also use Linux exclusively and worry about the "we cannot officially support that OS" phenomenon.

Thank you."]]> http://www.dslreports.com/forum/remark,18447034 Mon, 04 Jun 2007 13:42:54 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18446246 WoWownzyou : I'm in the 11220 area and it's the same thing for me. I play WoW a lot and all im getting is lag, slow connection speed and about 20% packet loss. Ive had about 5 techs coming in and 2 engineers (3 tommorow) come in and they give me the same bullshit. If it's not fixed im just going to switch to something else even if i have to pay more.

Anyone know if fios is available in brooklyn yet?]]> http://www.dslreports.com/forum/remark,18446246 Mon, 04 Jun 2007 11:12:35 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18441612 Andre152 : Ive taken off work last week for a senior tech to come in. Sadly he comes in checks my connection out and says exactly what the others say. Your connection is fine... Im like fine??? look 300k down!!! "Theres no problem with the node, or your signal." WTF! I used to get 11mb down with a SOLID PING. I online game alot. When i come home i expect my connection to be good. instead i have the worst ping in the world. sadly due to the monopoly cablevision has in Brooklyn on cable server Im Screwed.

During peak hours when i tend to game 3-5/1mb if im lucky. Nice job.]]> http://www.dslreports.com/forum/remark,18441612 Sun, 03 Jun 2007 12:20:44 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18439792 hyperdoggy : 11223, I'm on boost. I notice this issue and gave a call in myself. tech told me they are not seeing anything wrong. I'm on a router and i have try changing my host name as well as mac address. Changing your host name does get you uncapped for two days, then it locks you to 3mb again after. so yea...great.]]> http://www.dslreports.com/forum/remark,18439792 Sat, 02 Jun 2007 23:26:32 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18439741 lala138 : I also have the same problem here in 11204. I got only about 3Mb down, 800Kb up where far away from the ad. What's going on with them this week. ]]> http://www.dslreports.com/forum/remark,18439741 Sat, 02 Jun 2007 23:14:27 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18438737 anon : StreetSpirit: When I first got OOL my voip service was terrible (internet and phone). It would go out constantly, sometimes for hours on end. This went on for a month (bad days with good days). A tech came, checked everything and said he couldn't find anything wrong (of course, the voip service was working fine when he was there). After that, it started again and I called and complained to a rep on one of the good days, she asked me to call when the service was acting up. So I did....the rep could barely hear me and I could barely make out what the rep was saying to me. After that, they fixed the problem (replaced some cabling outside) and my upload speeds doubled to 2mb and the problem was solved. Now, with this speed reduction, my uploads are 1mb again.

At this point, I'm going to continue calling and nagging about this issue, because it is an issue. I don't care that they only guarantee 2mb....I've been getting 10mb for the longest time and NOW they decide to cutback? Once the sopranos is done, cable is on the chopping block as far as I'm concerned.]]> http://www.dslreports.com/forum/remark,18438737 Sat, 02 Jun 2007 18:54:54 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18437285 nginc : You could try changing your MAC if you router supports MAC clone or plug it directly to another computer to get a new MAC. It helped me getting the normal speed back for about 2 days only. And now it is back to about 3000kbps/800kbps. So that didn't help a bit. (If tech support told you to plug it into another computer and it worked but it really doesn't!)

I am on boost.

Have OV, and it is working fine here.]]> http://www.dslreports.com/forum/remark,18437285 Sat, 02 Jun 2007 13:00:56 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18435962 StreetSpirit : All systems GO! :huh:

My sister's family is affected and it seems this is not just a south Brooklyn problem. Her modem has the by now classic ~3000/700 speeds for the last few days.

They live in Crown Heights and recently took advantage of the triple play for existing customers offer. They don't have BOOST. Usually I can send at ~4.5mbit to her but today couldn't break a megabit. However they have a more serious problem with their Optimum Voice service - a metallic hum in the background of both parties. Also "clicks" and break up of calls make it hard to call out.

Which leads me to a question for those affected : do any of you use OV and has it also been negatively impacted?

I've never seen anything like it on OV, and VOIP is quite out of the area of my expertise, so they have a tech scheduled as well, FWIW.

What I really find hard to swallow is the denial and lack of coherent outage information at TSG.

That's one of the things that really irked me, and others who have Cablevision in my family haven't had a better time of it. OOL has been a stable chariot, but occasionally, when the wheels get stuck in mire around an entire geographic area, the outsourced warm bodies at TSG will claim it's on your end, come new modem or old, come techs or not, until the problem mysteriously "fixes itself" as if by divine intervention.

If our IT department at work which serves some 20,000 roaming and stationary users pulled something like this, "duh, we don't know, there's nothing wrong on our end", I'd be out of a job with a lot of colleagues.

My point is that with modern fault tracking tools, it's nearly negligent to not know a large part of the network is malfunctioning - but of course we know that OOL knows, it's TSG that hasn't a clue.

Dave
PS If I seem overly critical - it's 2007, machines monitor themselves and notify the responsible party when things go wrong. It's negligent on OOL's part not to provide coherent outage information to their outsourced techs. ]]> http://www.dslreports.com/forum/remark,18435962 Sat, 02 Jun 2007 03:41:20 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18435653 travisthecat :
said by nosebleed See Profile :

What has South Brooklyn done to deserve OOL's ire? We seriously need competition fast and I am not too excited about FIOS either. These companies treat you like idiots on the phone and ignore any comment about this being a problem affecting OTHERS and not just me. The technical support over the phone was pretty useless. I was advised to clear Firefox privacy settings. HOW is that going to help my connection? LOL

I am not too optimistic about my switch to BOOST now. Please keep us updated as to what happens, calling Optimum, etc.
I just got off the phone with tech support two seconds ago. He claims that everything looked fine from their end (nice pings and latency, etc). That great latency doesn't help us achieve great speeds.

What's annoying here is that I'm not even sure how long the issue has been going on. I hadn't run a speed test in months. I *did* notice that my bittorrent downloads seemed slower than usual, but didn't really question it. If I hadn't signed on to this site, I probably wouldn't have even bothered to run a speed test. 3189/859 isn't outrageously awful...but not for the premium price I am paying for Boost.

Yeah, us South Brooklyn folks don't have it so great, it seems. The tech support guy said he hadn't heard of any issue with this area (?!?), but skimming through these posts, I know for sure I am not the only one. We're
getting nearly the same exact speeds!

It is really odd they get a perfect signal from my modem, though. You'd figure if it was a major network issue with nodes, etc, it would turn up in their pings from there to my house, no?

In any case, what we really need to do is keep on them and let them know that THEY have the problem and not us. Yeah, I know Verizon aint no pleasure to deal with, but I never had to call tech support as much as I do now.

If anyone makes any progress or has any idea, please let us know! Stay well.]]> http://www.dslreports.com/forum/remark,18435653 Sat, 02 Jun 2007 01:08:04 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18435545 nosebleed : What has South Brooklyn done to deserve OOL's ire? We seriously need competition fast and I am not too excited about FIOS either. These companies treat you like idiots on the phone and ignore any comment about this being a problem affecting OTHERS and not just me. The technical support over the phone was pretty useless. I was advised to clear Firefox privacy settings. HOW is that going to help my connection? LOL

I am not too optimistic about my switch to BOOST now. Please keep us updated as to what happens, calling Optimum, etc. ]]> http://www.dslreports.com/forum/remark,18435545 Sat, 02 Jun 2007 00:33:38 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18435383 travisthecat : Just wanted to chime in.

I, too, am in 11204.

Just tried the speakeasy speedtest:
3188 Down
838 Up

Note: I'm on Boost!

So...$60 a month for DSL-like speeds. Terrific.

FIOS, where art thou?

I'm gonna call them now. ]]> http://www.dslreports.com/forum/remark,18435383 Fri, 01 Jun 2007 23:55:47 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18434870 anon : I'm in 11204 as well, and am getting 3500 kbps down, 800 up. Using 5120 and getting a truck rolled out on monday, but ill fill everyone in on how that goes :(]]> http://www.dslreports.com/forum/remark,18434870 Fri, 01 Jun 2007 22:11:44 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18433475 dbmaven : I had a SB4200, ordered Boost online. While they shipped me a new modem (SBV5120) I still saw a significant increase in download speeds with the 4200 - although not the speeds I get with the 5120.

Check your modem signal level page and post a screen shot if you can.
--
Q: When will it be done? A: When pigs fly !
If a pig loses its voice, is it disgruntled?]]> http://www.dslreports.com/forum/remark,18433475 Fri, 01 Jun 2007 17:39:22 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18432964 nginc : zipcode 11214

Download Speed: 3655 kbps (456.9 KB/sec transfer rate)
Upload Speed: 863 kbps (107.9 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,18432964 Fri, 01 Jun 2007 16:23:10 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18430079 nosebleed : Oh yes, sorry... I did post in the Direct forum but haven't really received much useful information yet. Modem firmware was upgraded but it did not change anything. I was told that swapping modems is the next step and that has been put into effect, but I will be on Boost when it comes in the mail on Monday so I am not sure if it will still be relevant to this situation. I can assure you I won't be happy with Boost + 3/1 though. :)

I also said that a handful of people in South Brooklyn (as far as I know... that is where everyone is) are having issues and thus I am not all that confident that it is a "modem swapping" issue.]]> http://www.dslreports.com/forum/remark,18430079 Fri, 01 Jun 2007 03:48:07 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18429947 sillydoh : I'm at 11223 and on Boost... Got 25565/4032 here..]]> http://www.dslreports.com/forum/remark,18429947 Fri, 01 Jun 2007 02:20:57 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18428889 nosebleed : :P If we were on boost, we would be armed with pitchforks in the streets with a 3/1 connection! lol jk... maybe

I actually did just order boost though to check it out and see what happens. It is a free month so nothing to lose. Have to wait until I get the new modem for boost speeds. Should be in the mail within the week. Only have an SB4200 now.]]> http://www.dslreports.com/forum/remark,18428889 Thu, 31 May 2007 22:08:28 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18428576 anon : not on boost. I'm in 11230, Avenue N and east 4th. My speeds were up until last week when I started noticing lag on warcraft 3+battlenet. I'm basically getting 3mb/1mb constantly like the rest of you.]]> http://www.dslreports.com/forum/remark,18428576 Thu, 31 May 2007 21:16:26 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18428435 StreetSpirit : I'm curious - Are any of you guys on BOOST? Thanks.

Regarding 11224, I'm normal here:



--
Hope you guys get back up to speed soon,
David]]> http://www.dslreports.com/forum/remark,18428435 Thu, 31 May 2007 20:59:15 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18428020 Blockade : Damn im in the 11223 area of brooklyn also. My speeds were normal until today. Speeds dropped today!

Download Speed: 2006 kbps (250.8 KB/sec transfer rate)
Upload Speed: 211 kbps (26.4 KB/sec transfer rate)

Any updates nosebleed? i saw you posted in the ool direct forum. What did they say?]]> http://www.dslreports.com/forum/remark,18428020 Thu, 31 May 2007 19:37:41 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18427849 nosebleed : Heh. I used to get 11000-12000 on speedtests every single time, no matter the time of day.

I think this problem is limited only to areas in Brooklyn right now. Are you still in NJ? No one has posted with this issue outside of the area.:/]]> http://www.dslreports.com/forum/remark,18427849 Thu, 31 May 2007 19:03:42 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18427473 rrengineer : I've been having speed issues as well. I had FIOS last year and it was far superior but dealing with VZ is like hitting your head against the wall. They are terrible. Each time you call you get a different call center that has no clue. To get back OT, I just did a test at speedtest.net and got 12364/1703. That's pretty good. I wish I could get it all the time.]]> http://www.dslreports.com/forum/remark,18427473 Thu, 31 May 2007 17:52:34 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18427262 nikov3 : im getting the samething, its extremely slow right now
i cant even stay on aim while downloading]]> http://www.dslreports.com/forum/remark,18427262 Thu, 31 May 2007 17:16:15 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18427049 anon : I tryed that,I even left it over night and the speed didnt change at all,Also,The speed decrease happened suddenly with out me changing or doing any thing,I am pretty sure somthing is wrong with the service since alot of Brooklyn residents are having the same issue since last week.]]> http://www.dslreports.com/forum/remark,18427049 Thu, 31 May 2007 16:38:34 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18426711 mwolfson :
said by Ernest6363 :

I live in 11204 Bensonhurst.. 18th ave 63th.. which is 2 away from nosebleed..

My speed didn't change since i created this topic,Still getting Very low Speed.
I'm in 11414. This was what worked for me today. I powered the modem off for a few minutes with the router and pc turned on. I just checked again at Speedtest.net and I'm getting 10606 up and 1896 down with an SB4100.

I'm not saying that this is your problem only that if you haven't tried this yet you might want to consider this. Good luck.]]> http://www.dslreports.com/forum/remark,18426711 Thu, 31 May 2007 15:40:14 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18426623 anon : I live in 11204 Bensonhurst.. 18th ave 63th.. which is 2 away from nosebleed..

My speed didn't change since i created this topic,Still getting Very low Speed.]]> http://www.dslreports.com/forum/remark,18426623 Thu, 31 May 2007 15:24:32 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18426190 nosebleed : Well, i have no router to reboot. I am directly connected to the modem. I have tried powering the modem down many times, changing MAC addresses, etc. No dice.

But I've never had slowdown before this week in the 2-3 years of my OOL life. I've had some normal downtime, sure... but speeds have always been super fast without exception.

Current speed:
Download Speed: 3346 kbps (418.3 KB/sec transfer rate)
Upload Speed: 742 kbps (92.8 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,18426190 Thu, 31 May 2007 14:01:41 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18426183 MuDvAyNe : 11228 here. Just as bad as everyone else

Download Speed: 2734 kbps (341.8 KB/sec transfer rate)
Upload Speed: 821 kbps (102.6 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,18426183 Thu, 31 May 2007 13:59:43 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18426111 mwolfson : I had a similar slowdown this morning. However, in the last few months, every time this happens, I've found that rebooting the router or more often the modem resolves the problem.

Before you ask, I do not work for OOL.]]> http://www.dslreports.com/forum/remark,18426111 Thu, 31 May 2007 13:45:49 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18425120 La Luna : »/forum/ooldirect]]> http://www.dslreports.com/forum/remark,18425120 Thu, 31 May 2007 10:17:08 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18423627 nosebleed : 11204 here. Bensonhurst --- near 18th avenue and 60s.

I am pretty sure I've had this issue for about a week or so now. I didn't think much of the speeds at first, but last night I was running a torrent AND youtube. The youtube video kept stopping every 5 seconds (literally) and I noticed that I was only downloading @ 320 kb/s and uploading at like 20... so that was certainly not the problem. Also remembered this happening a few days ago but it didn't really register in my head to check connection... so anyway, then ran a speedtest and got the ugly news of a 2-4 down/1 up connection. ]]> http://www.dslreports.com/forum/remark,18423627 Thu, 31 May 2007 00:11:56 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18423601 StreetSpirit : Where in Brooklyn are you and other affected people?

I'm in 11224 (Near the Aquarium), had some trouble which lasted a day or two, but cleared up last Saturday.

Dave]]> http://www.dslreports.com/forum/remark,18423601 Thu, 31 May 2007 00:07:25 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18422407 anon : So basicly.. its not my fault or my bad settings that are causing the problem,
All we have to do now is wait untill they will fix the problem in brooklyn.]]> http://www.dslreports.com/forum/remark,18422407 Wed, 30 May 2007 20:40:04 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18421495 anon : Yep, I got the same story. Yeah, well...if the speeds dont go back to normal, I wont stick with OOL that much longer. Playing games online with lag is no fun.]]> http://www.dslreports.com/forum/remark,18421495 Wed, 30 May 2007 17:59:37 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18421027 nosebleed : Blah. I just got off of the phone with tech support and they say that my speeds are above the guarantee and nothing can be done. No packet loss, signal strength fine... blah blah. :/ My only option now is to try and exchange modems at a Walk-In Center, but what are the chances of that helping?

I did post a query in the direct forum.]]> http://www.dslreports.com/forum/remark,18421027 Wed, 30 May 2007 16:40:15 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18420998 anon : This is really funny.. They advertise 15 MB but
They guarantee only 2 MB.. , 7 and a 1/2 Times Less... Wow..]]> http://www.dslreports.com/forum/remark,18420998 Wed, 30 May 2007 16:35:19 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18418384 jefe : It sounds like Brooklyn has got the same disease that was plaguing parts of NJ for a long time.

Why don't you Brooklynites post a well worded message on the OOL Direct forum? Maybe some of the OOL employees there will be able to help.]]> http://www.dslreports.com/forum/remark,18418384 Wed, 30 May 2007 08:36:41 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18418375 anon : When I was talking to the OOL rep on the phone yesterday, he todl me they may be working on upgrading equipment, hence the slowdown, but he didn't see any notes from the techs re: slowdown. By the way: he also informed me that OOL only guarantees 2mb down in their contract.

If this stays like this, I'll probably jump ship even before verizon fios comes around to Brooklyn (I heard it'll be another year).]]> http://www.dslreports.com/forum/remark,18418375 Wed, 30 May 2007 08:33:53 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18417909 nosebleed : Ugh. I live in Brooklyn and I am now noticing this too. No firewall, no router here. I always got 15/2 and now I get 2-4/1. This is crap. :( What the?? Please anyone who knows any solutions, do share them! ]]> http://www.dslreports.com/forum/remark,18417909 Wed, 30 May 2007 03:30:45 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18417017 Andre152 : been having the same problem for a month now. had senior techs come in for some reason the day they show up my connection decided to give me 1MB down... Sighhhh. Once they left and i loaded up wow to get my game on i notice lag. shut down restart guess what slow downs BACK! Sweeet. called on this issue well over 10 times with no fix. After 1 month of this im begging for fios rite now. I would pay 100 bucks a month just for fios internet alone idc. OOL blows now.]]> http://www.dslreports.com/forum/remark,18417017 Tue, 29 May 2007 22:43:18 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18416867 TheWiseGuy : Sorry I don't know much about BitDefender, but a quick search does not seem to indicate it would be the cause.]]> http://www.dslreports.com/forum/remark,18416867 Tue, 29 May 2007 22:17:34 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18416451 anon : I am using the BitDefender Firewall]]> http://www.dslreports.com/forum/remark,18416451 Tue, 29 May 2007 21:07:45 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18416319 anon : I've been having the same issue recently, started late last week. I called and spoke to a rep and he told me he's not aware of any slowdowns occuring due to any upgrade work being done. I was getting about 10mb/down, 2mb/up...now I'm getting 2-4mb down/1mb up. I live in Brooklyn as well.]]> http://www.dslreports.com/forum/remark,18416319 Tue, 29 May 2007 20:41:35 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18416042 TheWiseGuy : Your tweak test shows you are unpingable. I assume that is due to a firewall, if so which firewall?]]> http://www.dslreports.com/forum/remark,18416042 Tue, 29 May 2007 19:46:46 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18415915 anon : I forgot to add the url for the tweak test,Here it is-

»/tweakr/block:···a=normal]]> http://www.dslreports.com/forum/remark,18415915 Tue, 29 May 2007 19:20:50 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18415901 anon : I did the following and here is the results

Speakeasy Speed test-

1- 2407 KBps Download,568 Kbps Upload
2- 1502 Kbps Download,453 Kbps Upload

Optonline Speed test-

1- 267 KB Download speed

My Speed actually got 20% lower,Any suggestions?]]> http://www.dslreports.com/forum/remark,18415901 Tue, 29 May 2007 19:18:08 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18414849 Irish Shark : Try this ...

Download DrTcp

Set Tcp Receive Window to 128480

Set Windows Scaling, Time Stamping, Selective Acks, Path MTU Discovery, Black Hole Detection to Default.

Leave Max Duplicate Acks and TTL Blank

Save/Exit DrTcp

Reboot

Rerun the Tweak Test

Run Two Speed Tests from the two DIFFERENT cities nearest to you that are listed here: Speakeasy POPs

Also, test here »ftp://ftp1.optonline.net/test512

Note your speed after about 30 seconds. Then cancel the download.

Post the URL for the New Tweak Test. For the TWO Speakeasy Tests, Copy and Paste the speed results from those tests and note the speed from the FTP download test.
--
"You can observe a lot by watching". Yogi Berra]]> http://www.dslreports.com/forum/remark,18414849 Tue, 29 May 2007 16:00:32 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18414812 anon : I do not use a router and the speed result i got in the optimum online test was around 270-290 KB While i heard some people get 1600 KB on the same test.]]> http://www.dslreports.com/forum/remark,18414812 Tue, 29 May 2007 15:54:50 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18413217 La Luna : Everyone has been upgraded to 15/2, including you. You are obviously having an issue that is causing a problem. Brooklyn speeds have not been "halved"....don't assume your problem is the same as anyone elses, and above all, don't panic. :)

If you are using a router, which one? What are your signal levels?

»Optimum Online FAQ »How can I check out my signal levels?

What are the results of one of these speed tests, both DL and UL? (You *might* have to register here to use them, not sure about that....give it a go and see. Or, just register. ;) ).

»/speedtest
--
~~"As long as America is an infidel enemy, terrorizing it is a duty." Sayed Imam Abdul-Aziz el-Sheriff~~

]]> http://www.dslreports.com/forum/remark,18413217 Tue, 29 May 2007 10:53:44 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18412397 jaa : If you have a router, do you get the same speeds if you connect your computer directly to the modem?]]> http://www.dslreports.com/forum/remark,18412397 Tue, 29 May 2007 05:19:38 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18412182 Thinkdiff : Everybody on OOL is now at 15Mbps for basic service.

What file are you using to test the download speed?

try this file:

»ftp://ftp1.optonline.net/pub/test64
--
University of Southern California - Class of 2010. Fight On!]]> http://www.dslreports.com/forum/remark,18412182 Tue, 29 May 2007 02:06:39 EDT Re: I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18411337 anon : Some questions-
1.I heard that everyone got auto upgraded to 15Mbps,Well not me,Why is that?
2.I just saw a topic about the speed in NY brooklyn got Halved,I live in brooklyn to,How do i fix this problem?]]> http://www.dslreports.com/forum/remark,18411337 Mon, 28 May 2007 22:33:54 EDT I get only 3Mbps from my 10Mbps Connection,Please help. http://www.dslreports.com/forum/remark,18411260 anon : Please help me solve this matter,I am only getting 3Mbps out of my 10Mbps Connection,I have tried the Optimum online speed test every day during this week and i get 298KB per secound,I use to get 1MB+ on the same test,Here are my Tweaktest settings-

1. Your Tweakable Settings:

Receive Window (RWIN): 64240
Window Scaling: 0
Path MTU Discovery: ON
RFC1323 Window Scaling: ON
RFC1323 Time Stamping: OFF
Selective Acks: ON
MSS requested: 1460
TTL: unknown
TTL remaining: 55
TOS/TOS subfield: 0
TOS/Flags:
2. Test Download

Actual data bytes sent: 1024001
Actual data packets: 703
Max packet sent (MTU): 1500
Max packet recd (MTU): 1500
Retransmitted packets: 0
sacks you sent: 0
pushed data pkts: 98
data transmit time: 2.646 secs
our max idletime: 478.8 ms
transfer rate: 326247 bytes/sec
transfer rate: 2609 kbits/sec
transfer efficiency: 100%
3. ICMP (ping) check


I am using a motorolla sbv5120 Cable modem and a Broadcom gigabit 57xx Network card,Please help.
]]> http://www.dslreports.com/forum/remark,18411260 Mon, 28 May 2007 22:18:36 EDT