know the feeling
@videotron.ca
| bring your complaint to the president of residential services as I did. Email kevin.crull-AT-bell.ca and explain the issues you have, support not being helpfull, the number of calls, a laptop you didn't want and so forth. They should try and fix you up.
I gave up... couldn't take the run-arounds any more.. but its only been 2 weeks for you, not 3 months of the same run-around or 6 weeks of the same run-around and trouble tickets closed off as fixed, no show techs and so forth.
but i know the frustration factor.... use that Email above and get it sorted out. Also demand a credit for the amount of time your DSL service has been off and on (or non-functional) and getting no support. |
