djrobx
join:2000-05-31
Valencia, CA
 ·PHONE POWER
 ·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
 ·RoadRunner Cable
| reply to ColorBASIC
Re: Comcast service sucks?
I am finally beginning to enjoy being a Time Warner customer instead of a Comcast customer. That said, the Los Angeles transition to Time Warner was extremely rocky, with a lot of PO'd customers and busy call centers.
Hopefully some of Houston's pains will be relieved once the transition is finished.
--
Laser eye surgery rocks! I love frickin' laser beams. |
|
Mike
Premium,Mod
join:2000-09-17
Pittsburgh, PA
clubs:   |  Now the better question is....
Who DOESN'T have crappy customer service? |
|
en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
 ·DSL EXTREME
| reply to djrobx
I've got some coworkers in Valencia that suffered through the transition of Comcast to TimeWarner, and still have issues (HD outages with blank screen, poor quality on Vonage). With the bandwidth on TimeWarner in Valencia, it shouldn't be an issue. I'm on a measly 1984/512kbps DSL sync, and I've had reliable Skype.
--
Canada = Hollywood North |
|
djrobx
join:2000-05-31
Valencia, CA
·PHONE POWER
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable
| The HD freezing problems were *maddeningly* annoying. So annoying we got very close to ordering DirecTV, but fortunately they seem to have fixed that.
I haven't had any trouble at all with the internet side of things. Very solid, super fast connection, tests around 9800/980 pretty much at any point in the day. My line monitors don't show any problems with latency (other than when I'm maxing out my connection  )
-- Rob
--
Laser eye surgery rocks! I love frickin' laser beams. |
|
en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
| Yeah - coworkers haven't had problem with the Internet itself, but Vonage quality hasn't been consistent, which is kind of strange, especially with the amount of bandwidth. I'm sure it wouldn't be an issue with TW digital voice service 
--
Canada = Hollywood North |
|
hottboiinnc
ME
join:2003-10-15
Cleveland, OH | TW Digital Phone actually does not use the Internet. It uses a dedicated part of the Cable network and goes from there. The voice services do not touch the public internet. All is routed over their private network to the PSTN. |
|
en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
| I know... that's why their pricing is as high as POTS here in So-Cal.
POTS unlimited on at&t = $39.95 + $4.95 for Canada
Discounts with DSL and/or Wireless
TW VoIP = $44.95 ... discount with HSI and/or TV
--
Canada = Hollywood North |
|
hottboiinnc
ME
join:2003-10-15
Cleveland, OH | You can get Digital Phone on promotion all the time without any other service. TWC runs them sometimes they just don't advertise them in the main stream/ |
|
en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
| Yeah... but that's only an intro price, and its good for only upto 12 months. Since I'd have to pay for all the startup, it pretty much negates it all. I receive them all the time in the mail. I just received one for DirecTv, $10 / month off for 6 months. |
|
hottboiinnc
ME
join:2003-10-15
Cleveland, OH | The thing with TWC is after your promo you can actually sign up for another promotion. It just doesnt go up. It's up to you to keep your bill low and they don't tell you when the promo runs out either. |
|
