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Links: ·Web page ·Network Status ·RR FORUM FAQ ·Cable Users FAQ ·Tweaks ·Broadband Modem
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CajunWon

join:2005-12-30
Cary, NC
Reviews:
·ViaTalk

1 edit

[TWC] Raleigh, NC TWC/RR Slow connection dropping VOIP

Anyone else experiencing issues in Raleigh?

I can't keep a connection long enough to call TWC over VOIP.

Measuring Download speeds of 1.48 - 2.3Mbps; Upload 180-369Mbps
Jitter 8.6ms (unpredictable flow of data)
Packet loss 0.8% (OK by VOIP standards)
Quality of Service 32%

This occurred on Tuesday @ 5:30pm and now, starting at 2:05pm

edit: Normally get 4.8Mbps down, only issue in last year was when a truck damaged a trunk-line last year.


CajunWon

join:2005-12-30
Cary, NC
Reviews:
·ViaTalk

And....I'm back.

Download speed 4.77Mbps; U/L 369Mbps
QOS 85% (normally 99%)
Jitter 5.8ms (getting better)
Packet Loss 0.1%

Called TWC, rep putting blame on router only because I'm the only one reporting issues. I have another router to swap, however it will be much easier to connect PC directly to cable modem to run diags (only I can't call TWC without a router).



RWild
Them Or Us
Premium
join:2003-09-15
Cary, NC

I am in Cary, too, and getting normal speeds on my RR connection. Maybe you experienced a transient.



CajunWon

join:2005-12-30
Cary, NC
Reviews:
·ViaTalk

reply to CajunWon

Thanks to your response I called TWC, turns out the connectors at the street were loose. Now back to normal

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