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[Xtreme] DSL Connection Drops Throughout The Day »
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AuthorAll Replies

clint50

join:2004-02-17
Suwanee, GA

reply to clint50
Re: Lightning

The old Westell 2200 did the same thing as the 6100 when the rain came - no connection while the light rain passed through. Call Customer Service and described the problem. They are sending me a Netopia modem at no charge. So we'll see if that corrects the problem.

ncguy68

join:2006-10-14
Kings Mountain, NC
I think you will like the Netopia much better. In my opinion it is a lot more stable even when there are no storms in the area. I've been using the Netopia 2241N for over a month now and have had no issues with it.

Good Luck.

Bill


gordon1fan
Roll Tide Roll

join:2001-01-26
Talladega, AL


1 edit
said by ncguy68 See Profile :

I think you will like the Netopia much better. In my opinion it is a lot more stable even when there are no storms in the area. I've been using the Netopia 2241N for over a month now and have had no issues with it.

Good Luck.

Bill
I second what Bill said
--
"The Lord is my light and my salvation; whom shall I fear? the Lord is the strength of my life; of whom shall I be afraid?"


Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast


1 edit
=/ Looks like I should look into getting a Netopia myself. Something has been really screwy with my 2 Wire modem lately. It's starting to disconnect MORE than the Westell, storming or not.

I have the Westell 6100 bridged with my router. God forbid it storming tomorrow, ugh. =) I may resort to smashing it if it angers me enough, seeing as I have a spare Westell to do whatever I want with it.


timcuth
Braves Fan
Premium
join:2000-09-18
Pelham, AL
clubs:
·AT&T Southeast

 
said by Pashune See Profile
I have the Westell 6100 bridged with my router. God forbid it storming tomorrow, ugh. =) I may resort to smashing it if it angers me enough, seeing as I have a spare Westell to do whatever I want with it.
[/BQUOTE :


Make a video and put it on YouTube.

Tim
--
If you want to know what God thinks of money, just look at the people he gave it to. - Dorothy Parker
~ Project Hope ~


Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast

said by timcuth See Profile :

said by Pashune See Profile
I have the Westell 6100 bridged with my router. God forbid it storming tomorrow, ugh. =) I may resort to smashing it if it angers me enough, seeing as I have a spare Westell to do whatever I want with it.
[/BQUOTE :


Make a video and put it on YouTube.

Tim
Not a bad idea. It's been doing pretty well so far. Not one signal drop yet, then again, it's not storming outside. I wonder if the Versalink 327w routers are sensitive like this...


Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast

Hahahah, WOW. I apologize if this seems like a wasteful post, but I literally dreamed I tore the Westell 6100 to shreds. There was burn marks all over it, and it was flattened to a pancake...

Am I psycho...?


Splitpair
Premium
join:2000-07-29
Cow Towne
·T-Mobile US


4 edits
said by Pashune See Profile :

Am I psycho...?
Na psycho is when one takes a few stingrays pulled out of the trash to some back-woods property he owns out in Labelle where one has enough space to practice behind the home and then has a buddy twirl them into the air by the USB cable after he has yelled pull and then tries to nail one.

While they don't break like birds they don't ever sync again.

Wayne
--
If you cannot fix it with a buttset and some beanies you ain't a technician.

RJ44

join:2001-10-19
Nashville, TN

said by Splitpair See Profile :

While they don't break like birds they don't ever sync again.

Wayne
And that's different than before how, exactly?


gordon1fan
Roll Tide Roll

join:2001-01-26
Talladega, AL

reply to Splitpair
said by Splitpair See Profile :

said by Pashune See Profile :

Am I psycho...?
Na psycho is when one takes a few stingrays pulled out of the trash to some back-woods property he owns out in Labelle where one has enough space to practice behind the home and then has a buddy twirl them into the air by the USB cable after he has yelled pull and then tries to nail one.

While they don't break like birds they don't ever sync again.

Wayne
I've got two more stingrays that you can add to your collection if you want them!
--
"The Lord is my light and my salvation; whom shall I fear? the Lord is the strength of my life; of whom shall I be afraid?"


Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast

said by gordon1fan See Profile :

said by Splitpair See Profile :

said by Pashune See Profile :

Am I psycho...?
Na psycho is when one takes a few stingrays pulled out of the trash to some back-woods property he owns out in Labelle where one has enough space to practice behind the home and then has a buddy twirl them into the air by the USB cable after he has yelled pull and then tries to nail one.

While they don't break like birds they don't ever sync again.

Wayne
I've got two more stingrays that you can add to your collection if you want them!
=) Sounds like fun.

clint50

join:2004-02-17
Suwanee, GA

reply to ncguy68
Got my new modem today. They sent me another WESTELL
I can't believe it!! I specifically asked for a Netopia and the rep said they'd send one out and it got here in 2 days. Great service but the wrong one!!

clint50

join:2004-02-17
Suwanee, GA


1 edit
Now they say they don't send out Netopia modems. I went through about 5 people to finally end up in sales saying they can't send one. I first called the "Service" department and he said the software would only allow him to select "Westell". He stated he thought sales could select a Netopia. After being transfered to another 3 people I finally got to DSL Sales only to hear. Sorry we don't send out Netopia any more only Westell.

GordanFan, how long ago did you get your Netopia?


Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast

said by clint50 See Profile :

Now they say they don't send out Netopia modems. I went through about 5 people to finally end up in sales saying they can't send one. I first called the "Service" department and he said the software would only allow him to select "Westell". He stated he thought sales could select a Netopia. After being transfered to another 3 people I finally got to DSL Sales only to hear. Sorry we don't send out Netopia any more only Westell.

GordanFan, how long ago did you get your Netopia?
Total bummer. Once I get my hands on a Netopia, my 2 Westell 6100 modems will make good paperweights (or TEMPORARY spares if my Netopia is damaged)

ncguy68

join:2006-10-14
Kings Mountain, NC

reply to clint50
If they are charging you for the new modem I would arrange to return it.

I found my Netopia 2241N at Ebay for $15.00. It was a model from Bellsouth that was never used.

It is my understanding that Bellsouth shipped the Netopia modem only to Business DSL customers. I do not know about AT&T.

A friend of mine recently got DSL Lite under the $10 plan and he received the Westell 6100, but the one he received is much smaller than the older 6100 I have. So far he has not had any problems with it.

Good Luck finding a Netopia.


gordon1fan
Roll Tide Roll

join:2001-01-26
Talladega, AL


1 edit
reply to clint50
said by clint50 See Profile :

Now they say they don't send out Netopia modems. I went through about 5 people to finally end up in sales saying they can't send one. I first called the "Service" department and he said the software would only allow him to select "Westell". He stated he thought sales could select a Netopia. After being transfered to another 3 people I finally got to DSL Sales only to hear. Sorry we don't send out Netopia any more only Westell.

GordanFan, how long ago did you get your Netopia?
I got my Netopia from AT&T about three or four weeks ago. Keep calling back until you get the right person. Most of the time thats works. I'm very surprised that they are sticking with the Westell modem with all of the problems that they are having with this modem.
--
"The Lord is my light and my salvation; whom shall I fear? the Lord is the strength of my life; of whom shall I be afraid?"


Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast

said by gordon1fan See Profile :

said by clint50 See Profile :

Now they say they don't send out Netopia modems. I went through about 5 people to finally end up in sales saying they can't send one. I first called the "Service" department and he said the software would only allow him to select "Westell". He stated he thought sales could select a Netopia. After being transfered to another 3 people I finally got to DSL Sales only to hear. Sorry we don't send out Netopia any more only Westell.

GordanFan, how long ago did you get your Netopia?
I got my Netopia from AT&T about three or four weeks ago. Keep calling back until you get the right person. Most of the time thats works. I'm very surprised that they are sticking with the Westell modem with all of the problems that they are having with this modem.
Perhaps someday the 6100 will be phased out, but I'm not holding my breath.

rip_sketches

join:2002-05-25
Dallas, GA

reply to ncguy68
We have had the same issue with our Westell 6100 for months now, every time a thunderstorm would come near the house we would lose sync, that's even if it wasn't actually storming here at our home.

But last week it got worse. We had a storm come through that would cause our phones to ring with every lightening strike and after that storm if anyone called the house the modem would then lose sync.

After calling to report the issue ATT sent a tech out to test our inside wiring because they claimed that our problem had to be on our side of the NID. The tech showed up and did his thing and our inside wiring tested fine and naturally the Westell decided to be an angel and play nice when calling the house using our cellphones while he was here, staying in sync the entire time. He was nice enough to leave his card with a personal number on it in case we had an issue after he left and sure enough later that night someone calls and we lose sync.

He came back the next morning first thing and I was able to demonstrate and repeat the issue while he was here. After changing out filters to no avail he went out to his truck and swapped our Westell 6100 out for a new Netopia modem and to be honest, we haven't had any problems from inclement weather since.

DaveO

join:2001-09-05
Easley, SC
reply to ncguy68
Is it a good idea to get the retail version of the Netopia 2241N-006? I know Bellsouth/ATT-SE won't support it if it doesn't have the Bellsouth firmware, but the Bellsouth version is hard to find unless you want a used one.


Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast

said by DaveO See Profile :

Is it a good idea to get the retail version of the Netopia 2241N-006? I know Bellsouth/ATT-SE won't support it if it doesn't have the Bellsouth firmware, but the Bellsouth version is hard to find unless you want a used one.
Set it up to use the VPI/VCI coordinates of 8/35, and it should work just fine.
Forums » US Telco Support » AT&T » AT&T Southeast[Xtreme] DSL Connection Drops Throughout The Day »
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