Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » FiOS Installs Average 9 Hours » Solution?-
Search Topic:
Uniqs:
962
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Post a:
Post a:
GO 95 »
page: 1 · 2
AuthorAll Replies


Cheese
Premium
join:2003-10-26
Naples, FL
clubs:

reply to Tech_Guy
Re: Solution?-

said by Tech_Guy See Profile :

said by Cheese See Profile :

said by vz fiostech 21 :

This "news" article is full of crap, normal for Karl's telco bashing style. First of I am in California and last time I checked we are union employee's, so I don't know where that comment about west coast's higher productivity is due to non-union comes from is pure BS.

There are many reasons why numbers come out the way they do. In reading some of the reviews I noticed that the techs that work in the east coast are having to place their own service drops. In our area, we don't place the service drops to customers homes, they are pre-installed before we get there or we call out a contractor to climb the poles for us while we concentrate on the inside work.

Second, I also read that they fish walls and do all this extra crap, guess what it doesn't happen over here. Want your walls fished, hire someone before we get there or do it yourself. Since the east coast guys do fish walls it obviously takes a lot longer to do a job.

The other factors that go in, every house is different, a lot of the new construction already has a smart panel built in by builder, so I can come in and be done with a triple-play in 1 hour 30 min.

The biggest factor that would be skewing those number would be that when I finish that job in 3 hours and I go help out one of my fellow co-workers I have to do it by applying those hours to the job I just did, so while I may have been done in 3 hours the paperwork will show that job being done in 5-7 hours. The copper side had help tickets to cover your time on tech assistance but on fiber you just have to absorb your time on whatever job you happen to be on. That is what messes up your so-called productivity.

For those of you that call for contractors, go ahead, because the way the system works, I get one job completion credit whether it is a repair or install and I would rather spend my time on repair than installations. I have gone out on repair issues from subcontractors, in and out in 30 minutes or less, love it, simple problems to fix. Why you ask, because some of the sub-contractors previous employment was landscaping which is how then ended up laying wire.
Pay the fuck attention, The report claims the installers in the western U.S. are non-union (something our commenters say isn't true), and the installers in the east are unionized and "dragging their feet" because they "don't want FiOS to succeed." Karl didn't claim that, the report did, some of you people need to learn how to read
Sorry cheese but I think he was too busy boning your mom to listen above her screaming
Cute....no really, what are we in third grade? Boning my mom?

Tech_Guy

join:2007-06-13
Ontario, CA

reply to Cheese
said by Cheese See Profile :

said by vz fiostech 21 :

This "news" article is full of crap, normal for Karl's telco bashing style. First of I am in California and last time I checked we are union employee's, so I don't know where that comment about west coast's higher productivity is due to non-union comes from is pure BS.

There are many reasons why numbers come out the way they do. In reading some of the reviews I noticed that the techs that work in the east coast are having to place their own service drops. In our area, we don't place the service drops to customers homes, they are pre-installed before we get there or we call out a contractor to climb the poles for us while we concentrate on the inside work.

Second, I also read that they fish walls and do all this extra crap, guess what it doesn't happen over here. Want your walls fished, hire someone before we get there or do it yourself. Since the east coast guys do fish walls it obviously takes a lot longer to do a job.

The other factors that go in, every house is different, a lot of the new construction already has a smart panel built in by builder, so I can come in and be done with a triple-play in 1 hour 30 min.

The biggest factor that would be skewing those number would be that when I finish that job in 3 hours and I go help out one of my fellow co-workers I have to do it by applying those hours to the job I just did, so while I may have been done in 3 hours the paperwork will show that job being done in 5-7 hours. The copper side had help tickets to cover your time on tech assistance but on fiber you just have to absorb your time on whatever job you happen to be on. That is what messes up your so-called productivity.

For those of you that call for contractors, go ahead, because the way the system works, I get one job completion credit whether it is a repair or install and I would rather spend my time on repair than installations. I have gone out on repair issues from subcontractors, in and out in 30 minutes or less, love it, simple problems to fix. Why you ask, because some of the sub-contractors previous employment was landscaping which is how then ended up laying wire.
Pay the fuck attention, The report claims the installers in the western U.S. are non-union (something our commenters say isn't true), and the installers in the east are unionized and "dragging their feet" because they "don't want FiOS to succeed." Karl didn't claim that, the report did, some of you people need to learn how to read
Sorry cheese but I think he was too busy boning your mom to listen above her screaming


cxvbvb

@charter.com

reply to vz fiostech 21
Sounds like it was just another know-nothing higher up spouting crap from his mouth from his 10th story window office , miles away from any technician.

It's really amazing how, in this industry(telco/cable), a higher up can have no clue how a job is done or why things are they way they are.

I remember standing outside a regional vice president's office and hearing him yelling about how many jobs were canceled from customer's not being home. He wanted the techs to somehow do more to make sure the customer was home...

One of my co-workers was working on an outage and he found the problem to be an amplifier that was for some reason buried in a ditch. Only problem being the ditch was full of water. A manager told him to pail it out with his hard hat.. haha.

cymbolkid

join:2005-01-09
Allentown, PA

reply to Done_Posting
So you bash unions in one statement I come back with a counter point and and you can get me on is grammer?!?!?

Im sorry I am not a freakin english teacher.

How many union members have you encountered?

Im my local we have about 900 member and they are the hardest workers I have ever worked with.

Sure we have some bad apples. But so does every other company out there.

Just because you saw a few lazy workers dont categorize all of us in that stero type.

Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable

 reply to supertech315
said by supertech315 See Profile :

Dude when i took the test 12 of us passed out of 80, so get the idea........
Nice. I could rattle off a list of my own achievements too, but I don't see any point in doing so. I'll assume the "idea" that you want me to "get" is that you're worth what you're paid. I don't know you or what you do, so I'll just go ahead and take your word for it. The point I was originally trying to make (which I seem to have failed to illustrate), is that many of the union workers I've had personal exposure to seemed unqualified, lazy, and in many cases unintelligent. To top it off, almost all of them exhibited what I feel was an unwarranted sense of entitlement. I guess things are different wherever you are and in whatever line of work you perform. No doubt there are highly skilled, ambitious, overqualified union employees out there too, I just have yet to encounter them.

Either way, I've said my piece. I have no intention of discussing my thoughts on organized crime (unions) any further, so please don't expect another reply on the subject.

I hope your unions make all your dreams come true.

Take care,

- Tate

--
Happiness is an OC-48 in your basement...

supertech315

join:2006-03-01
Perris, CA
reply to Done_Posting
Dude when i took the test 12 of us passed out of 80, so get the idea........

Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable

reply to cymbolkid
said by cymbolkid See Profile :

So considering i go through alot more training than my non union conterparts I DO DESERVE MY PAY AND MORE BENIFITS!!!
I could point out the fact that you obviously weren't given any type of grammar exam during your rigorous testing, but that would be petty. Instead I'll say "congratulations" for apparently being more worthy of your job than many of the other union folks I've encountered.

- Tate

--
Happiness is an OC-48 in your basement...

cymbolkid

join:2005-01-09
Allentown, PA


1 edit
reply to Done_Posting
Your statement shows how ignorant you are.

My interview consisted of going in front of a commitee of 8 union members, and them asking me questions.

Out of a pool of 150 members only 50 were accepted for the year i was taken in. Then we have to go through a 5 year apprectice in which consists of school 2 nights a week 3 hours each night for 9 months out of the year.

I also have to maintain a 85 average if i dont they kick you out. ALso if i fail a test guess what im out.

That seems like a pretty hard process doesnt it buddy.

Let me guess buddy you work 8-5 in a office right??

Guess what the union gave you that. They gave you the weekend. The gave you some many things that if the union never fought for you wouldnt have....

So considering i go through alot more training than my non union conterparts I DO DESERVE MY PAY AND BETTER BENIFITS!!!


cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN

reply to cableties
said by cableties See Profile :

This is about the installation, not the prep (ground, pole, underground...) which the subcontractors already did (or messed up depending on who said what).
I was only commenting on the early prep work. The installation from the drop on the pole/post to the house is another story. But if they are breaking utilities during that phase, either the utility wasn't buried nearly deep enough or they are cutting way too deep.
--
Go Colts


cableties
Premium
join:2005-01-27
·Verizon FIOS

reply to cdru
This is about the installation, not the prep (ground, pole, underground...) which the subcontractors already did (or messed up depending on who said what).

I go with the age of homes, the scheduling and infrastructure.

My install took less tahn 2 hours. That is becuase I did ALL the prep (board with punchdown, house-LAN, termination ready, and EASY access). I bet only .1% have such prep done for the FIOS guys.

Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable

reply to Tech_Guy
said by Tech_Guy See Profile :

Yeah, because we were smart enough to pass interviews and testing."This does not apply to public employee unions" douche bags
Are you joking? What did your test and interview consist of? Part one -- show up. Part two -- color the horsey brown (stay inside the lines!). Shouldn't you be standing in front of your place of employment with a sign that demands more pay and benefits that you probably don't deserve?

- Tate

--
Happiness is an OC-48 in your basement...

Tech_Guy

join:2007-06-13
Ontario, CA
reply to Done_Posting
Yeah, because we were smart enough to pass interviews and testing."This does not apply to public employee unions" douche bags


Cheese
Premium
join:2003-10-26
Naples, FL
clubs:

reply to Done_Posting
Re: Solution?-

said by Done_Posting See Profile :

said by Cheese See Profile :

Pay the fuck attention, The report claims the installers in the western U.S. are non-union (something our commenters say isn't true), and the installers in the east are unionized and "dragging their feet" because they "don't want FiOS to succeed." Karl didn't claim that, the report did, some of you people need to learn how to read
You may be wasting your time, Cheese. Union workers generally have union jobs for a reason...

- Tate


Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable

reply to Cheese
said by Cheese See Profile :

Pay the fuck attention, The report claims the installers in the western U.S. are non-union (something our commenters say isn't true), and the installers in the east are unionized and "dragging their feet" because they "don't want FiOS to succeed." Karl didn't claim that, the report did, some of you people need to learn how to read
You may be wasting your time, Cheese. Union workers generally have union jobs for a reason...

- Tate

--
Happiness is an OC-48 in your basement...

Haquai

join:2005-02-24
Ronkonkoma, NY
reply to Ztp1112
You mean a voice data and video right> all at ten same location?

Haquai

join:2005-02-24
Ronkonkoma, NY
reply to JamesPC
Hey James, you have no idea. So relax alright tough guy.


Cheese
Premium
join:2003-10-26
Naples, FL
clubs:

reply to Karl Bode
said by Karl Bode See Profile :

Thank you!
Keep on bashin brother!


Cheese
Premium
join:2003-10-26
Naples, FL
clubs:

reply to vz fiostech 21
said by vz fiostech 21 :

This "news" article is full of crap, normal for Karl's telco bashing style. First of I am in California and last time I checked we are union employee's, so I don't know where that comment about west coast's higher productivity is due to non-union comes from is pure BS.

There are many reasons why numbers come out the way they do. In reading some of the reviews I noticed that the techs that work in the east coast are having to place their own service drops. In our area, we don't place the service drops to customers homes, they are pre-installed before we get there or we call out a contractor to climb the poles for us while we concentrate on the inside work.

Second, I also read that they fish walls and do all this extra crap, guess what it doesn't happen over here. Want your walls fished, hire someone before we get there or do it yourself. Since the east coast guys do fish walls it obviously takes a lot longer to do a job.

The other factors that go in, every house is different, a lot of the new construction already has a smart panel built in by builder, so I can come in and be done with a triple-play in 1 hour 30 min.

The biggest factor that would be skewing those number would be that when I finish that job in 3 hours and I go help out one of my fellow co-workers I have to do it by applying those hours to the job I just did, so while I may have been done in 3 hours the paperwork will show that job being done in 5-7 hours. The copper side had help tickets to cover your time on tech assistance but on fiber you just have to absorb your time on whatever job you happen to be on. That is what messes up your so-called productivity.

For those of you that call for contractors, go ahead, because the way the system works, I get one job completion credit whether it is a repair or install and I would rather spend my time on repair than installations. I have gone out on repair issues from subcontractors, in and out in 30 minutes or less, love it, simple problems to fix. Why you ask, because some of the sub-contractors previous employment was landscaping which is how then ended up laying wire.
Pay the fuck attention, The report claims the installers in the western U.S. are non-union (something our commenters say isn't true), and the installers in the east are unionized and "dragging their feet" because they "don't want FiOS to succeed." Karl didn't claim that, the report did, some of you people need to learn how to read

Ztp1112

join:2005-03-18
Springfield, VA

reply to bamabrad
this is all bull, the east coast has older homes not prewire like the west for catv data.

I dont know who the insider is but being a fios tech here in the east coast I can tell you on a average we complete 3 jobs per day

maybe this has something to do with our contract that will be up in 2008,
Forums » FiOS Installs Average 9 HoursGO 95 »
page: 1 · 2


Monday, 30-Nov 13:57:57 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.
page compression OFF
Most commented news this week
· [26] Broadband Killed The Game Console
· [22] AT&T Top Lobbyist Cicconi Has His Feelings Hurt
· [18] Midcontinent Socked With Easement Lawsuit
· [13] Rural Carriers Quickly Embracing Fiber
· [3] Monday Morning Links
Most people now reading
· Are GPS's better today? [General Questions]
· Options if ACTA is ratified [TekSavvy]
· filling an in-ground pool [Home Repair & Improvement]
· [Internet] Gaming problem for "Heroes of Newerth" ( New bell Upd [Bell Canada]
· Is Microsoft Technet ok to use for my family PC's? [Microsoft Help]
· Connecting to Google Voice Via SIP [VOIP Tech Chat]
· [News] Windows 8 Release 2012? [Microsoft Help]
· [Rant] Stupid people! [Canadian Chat]
· Whats the big deal about being "Old School"....? [World of Warcraft]