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Cod

join:2000-07-05
Kernersville, NC

4 techs for POTS install?

Been in telecommunications for 10 years, never seen more than one service technician needed to install a POTS line unless there were multiple lines & jacks going in and he/she requested assistance. Sounds like FUD.


PolarBear03
The bear formerly known as aaron8301
Premium
join:2005-01-03

NOT four techs at the customer premises, four people involved in the entire process, i.e. one tech at customer's house, one tech in data center to "flip the switch" to make the line active, one tech to do something on the pole, etc.

I'm really don't know how the process works, I'm just trying to explain what I think he meant by saying a POTS install takes four techs.
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Cod

join:2000-07-05
Kernersville, NC
Reviews:
·RoadRunner Cable

said by PolarBear03:

NOT four techs at the customer premises, four people involved in the entire process, i.e. one tech at customer's house, one tech in data center to "flip the switch" to make the line active, one tech to do something on the pole, etc.

I'm really don't know how the process works, I'm just trying to explain what I think he meant by saying a POTS install takes four techs.
I understand who you are saying but it is still misleading. In most telephone companies, the outside service tech does ALL work from the CO right to bringing dialtone to the customers jack including climbing poles, etc. A typical POTS installer can do 4-6 normal jobs a day within an 8 hour workday. It takes the CO tech maybe all of 5 minutes to wire the jumper in the central office. The translations technician who "flips the switch" might take 3-5 minutes to provision the OE. Point is the original article is very misleading and the 'facts' are skewed.

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