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wstwrdho

join:2007-03-15
Riverton, UT

GO 95

Before you installers east of California get to nervous let me tell you about General Order 95 enacted by the California legislature back in the early 80's. This utility rule requires anyone building a subdivision provide permanent access to buildings for all utilities and utility based providers.

What this means is there is conduit in every easement and from easement locations to every home.

Don't you guys east of CA think that if you had a conduit at every home built in a subdivision after 1980 you could get done hours earlier? I do.


jimmydont

join:2000-08-10
Framingham, MA
clubs:
·Verizon FIOS


1 edit
4 week "install" and counting

There were 5 people involved with my install. 2 to do the "tap" out a the street, 1 bucket truck guy to help run the 600 foot drop, the primary installer, and another guy that came to help. The install itself took about 6-7 hours. It was all done very professionally and I have no complaints. But they left the drop running across my yard.

4 weeks later (and 4 phones calls) and it's still not buried. Anyone with a contact in the Framingham,MA area that can get someone to get on it? My kids are tripping on it, so has my wife.

A support tech gave me "the turnaround time" would be 48 hours on the ticket I opened this morning, but I think I'm going to call back and try and get a supervisor to expedite it, seeing it's been 4 weeks. Any suggestions on how to succeed at this?


PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03
·CableOne

Wanna get something done? Call and tell them you want to cancel. They do NOT want to lose you now that they have just spent a load of $$ running fiber to your home.
--
A computer lets you make more mistakes faster than any other invention, with the possible exceptions of handguns and Tequilla. -- Mitch Ratcliffe


joako
Premium
join:2000-09-07
/dev/null
·AT&T U-Verse

said by PolarBear See Profile :

Wanna get something done? Call and tell them you want to cancel. They do NOT want to lose you now that they have just spent a load of $$ running fiber to your home.
I'd cut my grass. Then call verizon and complain of my service not working. If they still don't get it after the 2nd time I don't know that they ever will.
--
Am Heimcomputer sitz' ich hier, und programmier' die Zukunft mir
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