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Forums » Selected ISP Support » AOL Broadband » "SNMaster.idx Database is missing Please restore this file"
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dsfafd

@comcast.net

Re: "SNMaster.idx Database is missing Please restore this file"

Did you try reinstalling it? I would just start with that...... redwnld and reinstall.
permalink · 2007-06-14 19:04:27 · Reply to this

OEMTechSupport

@dell.com

Re: "SNMaster.idx Database is missing Please restore this file"

We have just tried uninstalling and reinstalling the AOL software and the problem reoccurs as soon as the computer is restarted (I do tech support for a computer manufacturer). There doesn't appear to be a known fix at this time unless AOL can come up with something, but they will only support their paying customers.
permalink · 2007-06-23 10:19:41 · Reply to this

justin
Australian
join:1999-05-28
Brooklyn, NY

Re: "SNMaster.idx Database is missing Please restore this file"

Try doing a vista system recovery, go back to a time before the problem was reported. Then re-install AOL.

If that fails, reinstall vista, then reinstall AOL.
permalink · 2007-08-17 20:11:32 · Reply to this
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