Uverse buildouts... expect dropped line issues with POTS. in AT&T U-verse

Uverse buildouts... expect dropped line issues with POTS. in AT&T U-verse http://www.dslreports.com/forum/r18527357 en Tue, 15 Dec 2009 04:00:34 EDT Tue, 15 Dec 2009 04:00:34 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,19146261 attengineer : Having your POTS line "knocked out" is not normal by any means. The build up of a new VRAD does require work in a existing SAI (xbox) and it is possible that a connection was knocked loose. Call tech support and the should be able to find and fix this problem.]]> http://www.dslreports.com/forum/remark,19146261 Wed, 26 Sep 2007 10:12:22 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,19093261 en102 :

said by koolkid1563

:

I am sure his line is going through that cross connect, but the VRAD shouldn't have anything to do with his POTS line, unless some idiot tech did something with the termination of his pair, which is very possible.

En102, have you had any techs out to check your lines, and not just at your house, but at the cross connect too?

Yeah - I've had them over ~10 times in the past 3 years.
Once was because of SCE's 16kV line 'melting' the wire to my house (all new wiress to the cross connect).
A few times to 'cut me over to a new pair' due to shorts in the line (including once after they finished working on this box).
Once after that as the contractors reversed the cutover pair, killing my line completely.
They've typically told me that I'm too far (12,300') from the CO for a stable line. I'm capped at 1984/512kbps and stable.
--
Canada = Hollywood North]]> http://www.dslreports.com/forum/remark,19093261 Mon, 17 Sep 2007 18:44:15 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18793879 Gbcue : I've got work, but I can try at lunch since it's only right down my block.]]> http://www.dslreports.com/forum/remark,18793879 Wed, 01 Aug 2007 23:41:40 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18793682 koolkid1563 : Do you think you could take pictures of each step of the VRAD's installation process? That would be kind of neat to watch.]]> http://www.dslreports.com/forum/remark,18793682 Wed, 01 Aug 2007 23:05:56 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18793141 Gbcue : Here's ATT building my VRAD concrete pad.

They also changed the old cabinet into a new one.

Changing to a new cabinet so lines could have been taken out?
Hole without appropriate drain rock installed yet.

]]> http://www.dslreports.com/forum/remark,18793141 Wed, 01 Aug 2007 21:41:54 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18775893 en102 : The VRAD itself may have not caused issues, however, I have had my share of dead line (shorted once, repaired 5 hours later, only to be disconnected for the entire weekend due to contractors working on the box and VRAD.)

Besides the typical watering of the node/cross connect, the only other time I typically have a DSL drop is when someone is working on the VRAD or cross connect itself, or at the curb.

Lets just say, my standard DSL days are numbered, as I lose sync daily, and nobody will fix it.
--
Canada = Hollywood North]]> http://www.dslreports.com/forum/remark,18775893 Mon, 30 Jul 2007 13:57:07 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18770627 koolkid1563 : Thats what I was getting at, I don't think the VRAD itself is at fault here.]]> http://www.dslreports.com/forum/remark,18770627 Sun, 29 Jul 2007 16:20:21 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18770616 NormanS : Ya-but...city sprinklers could affect the cross-box more than the VRAD.]]> http://www.dslreports.com/forum/remark,18770616 Sun, 29 Jul 2007 16:18:47 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18770541 koolkid1563 : I am sure his line is going through that cross connect, but the VRAD shouldn't have anything to do with his POTS line, unless some idiot tech did something with the termination of his pair, which is very possible.

En102, have you had any techs out to check your lines, and not just at your house, but at the cross connect too?]]> http://www.dslreports.com/forum/remark,18770541 Sun, 29 Jul 2007 16:02:15 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18770529 NormanS :

said by koolkid1563

:

Somehow, I don't see the link between the VDSL DSLAM and your ADSL connection dropping out, as the ADSL connection is not even going to that DSLAM.

It could be going through that cross-box, though...
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,18770529 Sun, 29 Jul 2007 15:58:48 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18768178 koolkid1563 : Somehow, I don't see the link between the VDSL DSLAM and your ADSL connection dropping out, as the ADSL connection is not even going to that DSLAM.]]> http://www.dslreports.com/forum/remark,18768178 Sun, 29 Jul 2007 02:17:18 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18767138 en102 : Power was added to the VRAD on Monday.
Now it looks like they're doing all the neighborhoods in the area - at least 4 more VRADs going up.

Notice the 'wet' area on the cinder block wall. When the city sprinklers go on, I typically lose sync on standard DSL.
--
Canada = Hollywood North

]]> http://www.dslreports.com/forum/remark,18767138 Sat, 28 Jul 2007 21:55:50 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18706189 Anonymous_ : na it's an OLD digtal CAM]]> http://www.dslreports.com/forum/remark,18706189 Thu, 19 Jul 2007 16:47:09 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18704786 en102 : LOL - looks like little fogged up.. but that wouldn't be the case in Palmdale/Lancaster (8% humidity).
AT&T have been up and down my street over the past week, knocking out my DSL on a hourly basis. :mad:]]> http://www.dslreports.com/forum/remark,18704786 Thu, 19 Jul 2007 13:46:18 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18703904 anon : Those pictures look surreal. Are you in the Twilight Zone?

Maybe you just need to clean the lens.]]> http://www.dslreports.com/forum/remark,18703904 Thu, 19 Jul 2007 11:34:20 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18702376 Anonymous_ :

said by en102

:

Here's a few recent pics

heres an main box

if you want to use the images drop me an line via PM
i charge 1$ per image
--
Global warming did not eat my homework.

©
©
©
©

]]> http://www.dslreports.com/forum/remark,18702376 Thu, 19 Jul 2007 04:47:48 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18698587 en102 : Mine was just 'plain' ADSL stats..

Home> wan adsl chandata
near-end interleaved channel bit rate: 0 kbps
near-end fast channel bit rate: 2496 kbps
far-end interleaved channel bit rate: 0 kbps
far-end fast channel bit rate: 512 kbps
--
Canada = Hollywood North]]> http://www.dslreports.com/forum/remark,18698587 Wed, 18 Jul 2007 17:08:10 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18681907 richierudman : Thought I would just add my stats for the heck of it. Running 2wire 3800 internet only. Out of loop for tv service at 3150ft.

DSL Connection Details
DSL Line (Wire Pair): RJ-11
Protocol: G.993.1
Downstream Rate: 27264 kbps
Upstream Rate: 2048 kbps
Channel: Interleaved
Current Noise Margin: 13.0 dB (Downstream), Not Available
Current Attenuation: 31.7 dB (Downstream), Not Available
Current Output Power: 12.3 dB (Downstream), 6.0 db (Upstream)
DSLAM Vendor Information: Country: {0x4E} Vendor: {GSPN} Specific: {0x3937}

My stats for the heck of it.

]]> http://www.dslreports.com/forum/remark,18681907 Mon, 16 Jul 2007 15:24:32 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18680464 en102 : I found out that when my DSL typically drops, its about the same time as the cities automatic sprinklers hit the F2/VRAD. I suspect that its just noise from the pump, as my line returns to 'normal' right after its done. I hope this issue goes away with the VRAD and Uverse.

relative capacity occupation: 67%
noise margin downstream: 12.0 db
output power upstream: 12.0 dbm
attenuation downstream: 51.5 db]]> http://www.dslreports.com/forum/remark,18680464 Mon, 16 Jul 2007 12:00:29 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18678966 FixManTx : Those larger beige boxes have been going in all over Houston for most of the past year. They just put one in my apartment complex a few weeks ago and the power meter has been in a couple weeks. I keep trying to sign up but I'm getting the "not available" thing from the Uverse website. Since Houston is going through the Time Warner-to-Comcast swap I don't want to deal with cable. From everything I've heard from people who have switched here in the Houston area Uverse is better anyway. I don't have a POTS line and so far my DSL hasn't gone out.]]> http://www.dslreports.com/forum/remark,18678966 Mon, 16 Jul 2007 02:54:24 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18642394 en102 : My neighbor's POTS went out today, and I had many drops on DSL
--
Canada = Hollywood North

]]> http://www.dslreports.com/forum/remark,18642394 Mon, 09 Jul 2007 21:42:48 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18555242 Pine59 : I had the same problem in Dallas. Lost POTS and DSL, earliest truck roll was 3 days later but it was fixed in 20 minutes after the tech arrived.

We have 3 land lines but only one was cut, unfortunately it was the DSL line.]]> http://www.dslreports.com/forum/remark,18555242 Sat, 23 Jun 2007 13:28:21 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18535749 en102 : Here's a few recent pics

VRAD in perspective
Digging up the street
Digging at intersection

]]> http://www.dslreports.com/forum/remark,18535749 Tue, 19 Jun 2007 19:31:00 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18531409 NormanS : The VRADs in my neighborhood are fairly new; one hasn't been turned up, yet. I don't recall any POTS trouble in the last six months; not that lasted long enough for me to get in a service call, anyway.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,18531409 Tue, 19 Jun 2007 04:04:24 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18529307 koolkid1563 : The only time I lost POTS service during the build-out of U-verse in Houston was during my install when they got me connected up to the VRAD, and they told me that would happen.]]> http://www.dslreports.com/forum/remark,18529307 Mon, 18 Jun 2007 20:05:36 EDT Re: Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18527586 ninjatutle : Never had any issues here. Maybe the day labor force down there is more fresh where as the ones here have at least a few years under the belt. ]]> http://www.dslreports.com/forum/remark,18527586 Mon, 18 Jun 2007 15:25:04 EDT Uverse buildouts... expect dropped line issues with POTS. http://www.dslreports.com/forum/remark,18527357 en102 : Those that live in areas with Uverse buildouts happening (i.e. VRAD being installed), expect outages with your existing POTS/DSL.

at&t's contractors killed my line twice in 1 week.
Tuesday, POTS was dead, DSL still worked, showed up as a 'short'. 5 hours later, techs repaired it, moved me to a new pair.

Saturday, I had no POTS or DSL (killed on Friday evening). Repaired Monday morning :mad: as contractors had moved my service to a dead pair.
--
Canada = Hollywood North]]> http://www.dslreports.com/forum/remark,18527357 Mon, 18 Jun 2007 14:43:59 EDT