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hobgoblin
Sortof Agoblin
Premium Member
join:2001-11-25
Orchard Park, NY

hobgoblin to armyvet2

Premium Member

to armyvet2

Re: [TWC] thanks dlsreports

The Time Warner Website was down?

I never noticed!

Hob

armyvet2
join:2006-10-24
Maceo, KY

armyvet2

Member

must be a local thing

Rombus
Premium Member
join:2007-04-11
Opelika, AL

Rombus to hobgoblin

Premium Member

to hobgoblin
Do you expect TWc to tell you more than its down and when we expect to be back up?

Do you want the guys who are on call 24x7 to repair such outages to stop every 10 or 15 min and call in to update the CSRs on whats going on and what he is doing? Or would you rather they get it fixed sooner?

It may be a pain not to know exactly how long the service will be out, but if there is an outage you can be sure someone is out there fixing it.