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Forums » US Cable Support » Cox HSI » [GA] Gag Cough Sputter...; Massive Packet Loss Latency
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[RI] DVR program upgrade in RI? »
« Rediculous Speeds, Simply Rediculous. HELP!!!  
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TxRoadDawg
We're Gonna Ride Forever

join:2001-08-17
Warner Robins, GA
clubs:

 [GA] Gag Cough Sputter...; Massive Packet Loss Latency

Been watching support.cox.net try to load for 20 minutes. Forget even leaving cox.net to here..... I KNOW upgrades happen and blah blah about best to do it after midnight and yada yada yada. Be nice IF the support page had more to say about status than just "EMAIL may be unreachable". Maybe a simple email notice about service may be unusable from x to y on the next few z days?
--
some may call me an outlaw, they just don't understand...

robertfl
Premium
join:2005-10-10
Mary Esther, FL
The status page has been lacking. There needs to be one for cable tv and telephone, also in regards to upgrades/downtimes.

-Rob

MGA_SOC

join:2006-06-01
Macon, GA
reply to TxRoadDawg
Have you only been experiencing a problem loading support.cox.net, or have you been having a problem with latency in general? If so for how long?


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

reply to robertfl
said by robertfl See Profile :

The status page has been lacking. There needs to be one for cable tv and telephone, also in regards to upgrades/downtimes.
"There is no estimated time of repair"
Is this a canned response they give every issue? surely there are some things that they know how long it takes to do.
--
You can never be too rich, too thin or have too much Bandwidth
Forums » US Cable Support » Cox HSI[RI] DVR program upgrade in RI? »
« Rediculous Speeds, Simply Rediculous. HELP!!!  


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