sastek
scotsman abroad
join:2005-12-07
Houston, TX | reply to utd09bry
Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/
I had considered that my router might be to blame (also a WRT54g) but my direct connection speed is not any better
Is anyone with an older Ambit 60194e-004 modem getting the full 6Mb connection speed? |
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mixedkid
join:2007-07-31 | call comcast and have the rep reset the cable modem from the internet i have an old Toshiba from 2000 just call them to reset it. |
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hpasian
join:2007-07-20
Friendswood, TX
1 edit | reply to sastek
Call comcast and get them to push the config file to your modem again. I have seen some modems (mostly Ambits) not get Powerboost or new speeds due to incorrect config file updates. They may also have to reprovision your modem if the headend doesn't want to update the modem.
I recommend you talk to comcast billing, do not waste your time with tech support. Every billing person I have talked to has fixed my problem in less than 15 - 30 minutes, and they are usually very nice and go out of their way to help. |
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mixedkid
join:2007-07-31 | yea have them send the config to the modem thats what they did for me.
has any one got capped at 2GB downloading a file bigger than 2GB it happen to me to day trying to download Americas army
i live in the southeast part of texas |
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utd09bry
@comcast.net | reply to sastek
im now getting my full 6mbit with our original Toshiba PCX1100U modem |
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jwu42
join:2001-11-27
Valparaiso, IN
| Anyone in the Humble/Atascocita area getting powerboost yet? My speed tests have been fine (6300/360) but curious if anyone has speedboost working in this area?
FYI - Power cycling the modem hasn't done anything. Also, no clue what modem I have - it looks very generic and no name to be found... |
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MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs: | If its grey and has no name its an ambit modem I've had one for a long time its actually pretty good.
--
Team Discovery-Join the fight |
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TronGMZ
join:2004-07-14
Houston, TX
| reply to mixedkid
said by mixedkid  :yea have them send the config to the modem thats what they did for me. has any one got capped at 2GB downloading a file bigger than 2GB it happen to me to day trying to download Americas army i live in the southeast part of texas Where were you downloading the file from? I have only heard of the 2 GB limit on Usenet. Still though, TWC never had a limit... |
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Foz
@comcast.net
| Hi again:
After troubleshooting nearly everything including taking my computer to a neighbors house and trying his setup, comcast came out and installed a new modem.
Speeds without a router are now 12 mbps.
Speed with a router is below
 |
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utd09bry
@comcast.net | What price tier are you in for those speeds?
Was your previous service that fast? (if no, how fast was it?) |
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hotw1723
join:2007-08-02
Sugar Land, TX
1 edit | reply to asmd
Hi,
i know that this is kind of an old post... but it relates to my problem with the hsi.
for the past few weeks my comcast cable has been slow.. the upload is where is should be but the download ranges from 1000-3000. i am currently subscribed to the 6000/384 package.
speed tests:
»/testhistory/1475062/1e016
tweak test:
»/tweakr/block:···a=normal
Location: Houston/Sugar Land, Texas
Modem: Ambit DOCSIS Cable Modem - 2.25.1025
Router: Netgear WGR614v6 - V2.0.19_1.0.19NA
Firewall/Anti-virus: Kaspersky Internet Security (7.0.0.125)
any help would be great!
thanks |
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sastek
scotsman abroad
join:2005-12-07
Houston, TX | Looks like the same problem I had, you can either call Comcast and follow the info given by hpasian above, or go to one of Comcasts stores and ask for a new modem. |
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quibbly
Premium
join:2003-02-07
Sugar Land, TX | reply to hotw1723
My God, it has been terrible here in Sugar Land. Speed tests are fine, but latency is high, frequent connection error and pages are so slow to connect. Changed to my own DNS servers and still having issues. What the hell is going on? |
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MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs: | Don't know I really dislike comcast its a heck of a lot worse then when TWC was here.
--
Team Discovery-Join the fight |
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telcolackey
The Truth? You can't handle the truth
join:2007-04-06
Death Valley, CA
| reply to quibbly
said by quibbly :My God, it has been terrible here in Sugar Land. Speed tests are fine, but latency is high, frequent connection error and pages are so slow to connect. Changed to my own DNS servers and still having issues. What the hell is going on? There is a high likelihood that this thread is multiple issues. 1) New infrastructure since Comcast came in (Thread start in June). 2) Several isolated problems since then.
In general, it is probably good to start a new thread for an issue after several months have gone by. The data could be a completely different issue than the one you are having if you see large gaps in the discussion.
FWIW, "The internet is slow|broken" is not very helpful. Pings and traceroutes are. »Comcast High Speed Internet FAQ »How To Get Help! |
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