Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » Beating Cable in Customer Satisfaction Is No Achievement » On Par!!!
Search Topic:
Uniqs:
192
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Post a:
Post a:
We suck less... »
« No dial tone?  
AuthorAll Replies


CableTool
Poorly Representing MYSELF.
Premium
join:2004-11-12

On Par!!!

quote:
DSLR Said-
While FiOS is obviously a great service that's well reviewed among our users, beating cable in customer satisfaction is kind of like beating your pet in a banjo dueling match.
Of course cables comparison with Dishes HD channels by a third party survey group are laughable, but Verizon stating they have better customer service based on.. themselves is perfectly acceptable because they are "obviously a great service"

Dont hurt yourself patting your self on the back for less then half of your customers being willing to recommend your service.
--
CableFAQ.org/Technicians Unplugged

JoeGee

join:2002-01-28
El Paso, TX
I am going to find out which is better this Friday, have Direct TV installed and TWC taken out. Stay tuned...


hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:

said by JoeGee See Profile :

I am going to find out which is better this Friday, have Direct TV installed and TWC taken out. Stay tuned...
I won't stay tuned...because what YOUR service is like in El Paso has no relation to mine in Buffalo.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson


Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
·AT&T Midwest
·Comcast
·Site5.com

said by hobgoblin See Profile :

said by JoeGee See Profile :

I am going to find out which is better this Friday, have Direct TV installed and TWC taken out. Stay tuned...
I won't stay tuned...because what YOUR service is like in El Paso has no relation to mine in Buffalo.

Hob
We have a winner.
--
My Domain
Nightfall's Hockey and Life Journal

JoeGee

join:2002-01-28
El Paso, TX
reply to hobgoblin
yeah, where you are all you get is snow no mater what you try to do...

JoeGee

join:2002-01-28
El Paso, TX
·AT&T Yahoo

reply to hobgoblin
got a call this morning, day of installation, that they just discovered that they do not have any DVR's in the warehouse and the installer told me that the truck would be in on Monday and installation would be on Tuesday and I agreed to that. Then 10 minutes later I get another call from the "local office" to confirm the installation for Wednesday because they have no idea when the DVR's will be in. My question is how can the just discover that they do not have the equipment needed for installation the day that it is scheduled? Maybe I will be sorry that I am getting Direct TV.
Forums » Beating Cable in Customer Satisfaction Is No AchievementWe suck less... »
« No dial tone?  


Sunday, 22-Nov 17:17:15 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.republican-creole
page compression OFF
Most commented news this week
· [189] Weekend Open Thread
· [117] Verizon Again Hints At Metered Billing
· [97] There's Still No Evidence That Metered Billing Is Necessary
· [93] Will AOL's Implosion Ever End?
· [85] Spain Declares Broadband A Legal Right
· [75] Deploying FTTH Without Digging Things Up
· [74] Verizon To Be Tested By Unofficial Droid Tethering
· [73] Femtocells Are A No Show
· [67] Verizon To AT&T: The Truth Hurts
· [60] Chicago Tribune Visits 'Comcast University'
Most people now reading
· Smoker's Applecare warranties may not be worth anything [All Things Macintosh]
· Windows 7 boot manager editing questions [Microsoft Help]
· Extra charge to use Master Card instead of Visa? [General Questions]
· Why do cats... [General Questions]
· HOW-TO: QoS and Tomato (fixes "choppy voice") [MagicJack]
· persistent connection to qw-in-f113.1e100.net on boot [Security]
· [northeast] Slower Upload Speeds [Verizon Fiber Optics]
· More MLPPP goodness [TekSavvy]