Sweet Revenge - Throttling in Rogers http://www.dslreports.com/forum/r18580325 en Fri, 27 Nov 2009 08:57:46 EDT Fri, 27 Nov 2009 08:57:46 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18629801 lawrence171 :
said by puzz1ed See Profile :

Lowest price is not the only criteria. It's perfectly reasonable to pay more to deal with a company you feel more comfortable with or trust more.
Bell vs. Rogers? Neither can be trusted that much with, but my experiences with Rogers have been better.

Bell Mobility's network sucks.
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What I used to be I no longer am... God, why can't you freeze time for my sake?]]> http://www.dslreports.com/forum/remark,18629801 Sat, 07 Jul 2007 14:52:39 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18602534 joshb :
said by Manesh See Profile :

This guy obviously isn't a very good IT person if he makes decisions based on what happened with his home connection...
Do you work in IT at all?

I can not tell you how many times IT managers will make moves like this from personal experience. If they find a company is not trust worthy at there personal residence and they have another option at work and the numbers work guess what........

I run a home based business. Actually more than one business. I have my hands in many buckets in many different things, if I can't trust a company at home why would I (you) trust them with your business information. :uhh:

If I have a client asking about a product and if I have a contact at the company I will try it before I recommend it.

I've even gone as far as buying certain products to try them before recommending them. I have recovered my cost plus turned a profit :) from it every time.

I usually can put a product through way more abuse than my clients can. One weekend in my house or in the field with me is the like 6 months with most of my clients. If I realy want to test it I let my parents at it. Talk about computer idiots. 1 day in there house is like 5 years of abuse from people who know what they are doing.

It takes 1000 compliments to make up for 1 disaster my father always told me growing up.
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If things made sense in life there would be no challenge in life.]]> http://www.dslreports.com/forum/remark,18602534 Mon, 02 Jul 2007 16:15:58 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18596549 drunkgoat : looks like your story has been dugg

»digg.com/tech_news/REVENGE_IT_Ma···able_ISP]]> http://www.dslreports.com/forum/remark,18596549 Sun, 01 Jul 2007 12:51:24 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18596313 Sean :
said by Manesh See Profile :

This guy obviously isn't a very good IT person if he makes decisions based on what happened with his home connection...
Why? Because of his personal experience, he can say that he does not trust Rogers as a company, and as an IT professional, that is ENOUGH to make the switch.]]> http://www.dslreports.com/forum/remark,18596313 Sun, 01 Jul 2007 11:49:18 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18586759 joshb :
said by sbrook See Profile :

Well, there's always Belus :)
LOL..... :)
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If things made sense in life there would be no challenge in life.]]> http://www.dslreports.com/forum/remark,18586759 Fri, 29 Jun 2007 11:56:25 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18583785 pashcroft0 : travisc,

I doubt it, but you may be right. However when they do their quarterly review of accounts lost, someone will have to have an explanation and they may even have to reference the letter I am now inspired to send.

Maybe there is no rationale but whether it's throttling, or telling me I have to buy my own amplifier for three cable outlets, or billing me for not returning a converter I did return - for some reason I just want Rogers to suffer.]]> http://www.dslreports.com/forum/remark,18583785 Thu, 28 Jun 2007 21:16:00 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18583687 sbrook : Well, there's always Belus :)]]> http://www.dslreports.com/forum/remark,18583687 Thu, 28 Jun 2007 21:00:39 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18583632 travisc : You'll hate Bell within the time your contract with them is up, and go back to Rogers to no doubt save some money at that time.]]> http://www.dslreports.com/forum/remark,18583632 Thu, 28 Jun 2007 20:51:39 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18583278 pashcroft0 : sbrook,

You are right.

The president is also pretty happy he gets a new Blackberry.

It might have been different had Rogers come in and said, "look, we've been reviewing your contracts and we'd like to offer to replace half your equipment and save you $12k". I'd probably have have been pretty impressed and might have given them a chance or may even have given them an advantage in a rebid. As it was I felt they were acting "true to form" and was happy to see them scooped.]]> http://www.dslreports.com/forum/remark,18583278 Thu, 28 Jun 2007 19:31:12 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18583186 anon :
said by pashcroft0 See Profile :

so I was able to tell him he could tell his boss he lost the business because of my personal dissatisfaction with Rogers throttling my home internet service.
Goes to show Rogers shouldn't bite the hand that feeds them. Well done on the cost savings, hope you get a raise.

Hope others follow your example.]]> http://www.dslreports.com/forum/remark,18583186 Thu, 28 Jun 2007 19:12:57 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18583018 sbrook :
said by Manesh See Profile :

This guy obviously isn't a very good IT person if he makes decisions based on what happened with his home connection...
Well, he could have written it differently and said that because of his experiences with Rogers (and not say what they were), he went to look at Bell and got a better deal.

Then you wouldn't have been given the opportunity to make a statement like that. I think we have to draw on our experiences, wherever they came from. We learn all kinds of things in our day to day lives to help us make decisions in our work lives. Why should this be any different? After all, if Bell hadn't offered a better deal, then he wouldn't have moved that business ... which proves that the deal hinges predominantly on the price factor.

Winbacks generally aren't very effective anyway. Like the guy who is disgruntled with his job ... he'll still be disgruntled with if he's won back with a pay raise.]]> http://www.dslreports.com/forum/remark,18583018 Thu, 28 Jun 2007 18:39:51 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18583014 pashcroft0 : Maybe I'm not a perfect IT person but because I questioned the existing contract we save $25k per year and get all new phones, and Bell paid the cancelleation charges. Perhaps Rogers would have gone a bit better but if it weren't for me the company would be much worse off. ]]> http://www.dslreports.com/forum/remark,18583014 Thu, 28 Jun 2007 18:39:24 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18582973 Talon88 : :::

pashcroft0, You do a very good move!
But I don't think Rogers will wakeup!

:::]]> http://www.dslreports.com/forum/remark,18582973 Thu, 28 Jun 2007 18:32:26 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18582957 Manesh : This guy obviously isn't a very good IT person if he makes decisions based on what happened with his home connection...]]> http://www.dslreports.com/forum/remark,18582957 Thu, 28 Jun 2007 18:29:02 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18581615 koolin : nice work. I just did something simular where we were looking for cells for the company I work for and it was between Rogers and Telus, Telus won. But not just cause of throttling, but I made sure the Rogers rep knew that throttling was one of the issues.]]> http://www.dslreports.com/forum/remark,18581615 Thu, 28 Jun 2007 14:16:12 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18581029 sbrook : I think the general experience is that Rogers is NOT such a company.]]> http://www.dslreports.com/forum/remark,18581029 Thu, 28 Jun 2007 12:22:57 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18580899 puzz1ed : Lowest price is not the only criteria. It's perfectly reasonable to pay more to deal with a company you feel more comfortable with or trust more.]]> http://www.dslreports.com/forum/remark,18580899 Thu, 28 Jun 2007 11:59:20 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18580653 sbrook : As mentioned many times, the cap and the throttling exist for two decidedly different purposes even if it looks like they might be.]]> http://www.dslreports.com/forum/remark,18580653 Thu, 28 Jun 2007 11:08:27 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18580519 anon : Good for you, Pashcroft! :)

Hopefully, with enough people complaining, we'll all get through to Rogers that throttling of our bandwith usage is unfair.

We already have a cap in place. To have something to throttle or shape what we do with our bandith usage,
just isn't right. :mad:]]> http://www.dslreports.com/forum/remark,18580519 Thu, 28 Jun 2007 10:38:31 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18580400 kliles : I can appreciate your frustration with your home internet service, but I would have thought a business-related decision should have been made for business-related reasons.

How will you explain to your boss why you didn't save even more money for the company by listening to the counter offer from the Rogers account rep? ]]> http://www.dslreports.com/forum/remark,18580400 Thu, 28 Jun 2007 10:09:24 EDT Re: Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18580376 habskilla : Sweet!!!

Man, that must of felt great!

Good for you.

Now you should followup with a letter to the President.
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Stay away from any and all Roger's products.]]> http://www.dslreports.com/forum/remark,18580376 Thu, 28 Jun 2007 10:03:44 EDT Sweet Revenge - Throttling http://www.dslreports.com/forum/remark,18580325 pashcroft0 : Fifteen months ago I cancelled my Rogers internet because of Bittorrent throttling and later cancelled my cell phones moving them all (3) to Primus.

I recently got a promotion and inherited the IT department and had them look into changing our almost 100 cell phones and 24 Blackberrys from Rogers to Bell. We were able to do so and save a lot of money. As I expected, the Rogers representative got through to me counter offer and to try to stop us moving, so I was able to tell him he could tell his boss he lost the business because of my personal dissatisfaction with Rogers throttling my home internet service.

I felt sorry for the account rep. but it did give me a lot of satisfaction.]]> http://www.dslreports.com/forum/remark,18580325 Thu, 28 Jun 2007 09:49:34 EDT