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Old_Grouch
Don't just sit there silly DO something
Premium
join:2004-05-26
Greenwood, IN
kudos:1

reply to ArgMeMatey

Re: Can I Downgrade Online: Pro -> Express?

I don't recall seeing the ability to lower your level and cost of service on-line.

I suspect it is so they can attempt some sort of save effort.

Call them and start the conversation: "...I tried to use the web ordering tool but I couldn't get it to lower my service from Pro to Express. Did I miss something?"

Might make an interesting follow-up.


jhacker

join:2001-12-11
Peoria, IL

I'd be curious to see the outcome of this. I'm thinking of trying this as well. Finances are getting tight in the household and we need to cut corners somewhere.


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