| Why should Verizon provide unlimited support for free? from someone on the inside...
A sampling of some Calls to PTS...
Needed help embeding a media file in powerpoint.
cant get printer to work (Off internet)
port forwarding- Multiple reasons..Azerus, Warcraft.. etc.
All computers can hook up but Nintendo Wii will not.
My computer keeps freezing before even getting to windows.
Ok.. now why... should ANY of the above be FREE support provided by your ISP? Is there any answer you can give to the above other than general grumpyness at having to pay for things? Powerpoint- call Microsoft, Printer, call your manufacturer, Port Forwarding- call the people that make that program and YOUR router company, Wii? Call Nintendo, Freezing Computer? OEM.
And pray to GOD that your warranty is there with all of them or your gonna pay THERE too.
A monthly bill does not entitle you to unlimited support for every single thing your computer touches. And it shouldnt. They provide internet service. Its like saying "I pay for GAS each month... Texaco should fix the radio on my car!"
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