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[General] California Central Valley Outage - Tracy,CA still out »
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Archivis
Your Daddy
Premium
join:2001-11-26
Earth
reply to fivebyfive
Re: Earthlink is outsourcing the last of it's US techs

But the stocks don't go up.

fivebyfive

join:2006-11-26
Morgan Hill, CA
·EarthLink


1 edit
reply to Archivis
said by Archivis See Profile :

I was laid off in March of 04. At that time, the stock price was around $10. Everyone was told that the company would feel the costs from outsourcing, severence packages, etc for the next two years, and after that, the stock price would go back up. Where is it at today? Look at Earthlink continuing to lay people off.
Companies that get into a cyclical layoff mode can be likened to bulimics. Every time they have a layoff, the financial talking heads tell the public that the company is improving profitability, and, indeed, their ledger looks better and the stock price goes up. It feels so good that they want to do it again and again. However, it's just a matter of time before the company is hollowed out and simply collapses. If, at the time of death, the company is in the $1 billion-plus annual sales range, the corpse can keep quivering for 10 years or so, giving the illusion that it is still alive.

RogerADSL

join:2004-12-10
Lawrenceville, GA
reply to AtlGuy
I remember the Bagels every Wednesday! That was cool! I love bagels!


AtlGuy

join:2000-10-17
Marietta, GA

reply to Archivis
said by Archivis See Profile :

I do miss my 25 cent sodas. I remember when they used to hand awards out. They actually managed to make a community out of that company and its employees before this outsourcing mess.

There was no other ISP in the country that could provide the level of support that Mindspring/Earthlink did. Everyone knew their shit.
Man I had forgotten about the 25 cent sodas. I remember stacking up on those before heading to the house many a night.

You are so right about that company being a community. A community of freaks and geeks, with a few "normal" people sprinkled in.

Mindspring was my first tech job, and I'm so grateful for all of the things I learned there. The techs there really did know their shit.

I'll always have fond memories of the people there and Mindspring itself, and hate what Earthlink turned it into.


fatness
subtle
Janitor
join:2000-11-17
fishing
·EarthLink

Host:
Earthlink DSL
TekSavvy
Forum Feature Requ..
Need Site Help?
Rants, Raves, and ..
reply to Splitpair
It's something ( a sense of community) that lasts in very few companies. Right now Teksavvy is like that; I hope they stay that way both for their customers' sake and for their own sense of satisfaction.
--
Sure, that'll work..


Splitpair
Premium
join:2000-07-29
Cow Towne
·T-Mobile US

reply to fatness


said by fatness See Profile :

Back then, the feeling of community was shared by customers as well.
Unfortunately that is a measurement that is all too often never considered by the MBA’s who advise those above them.

Wayne
--
If you cannot fix it with a buttset and some beanies you ain't a technician.


Archivis
Your Daddy
Premium
join:2001-11-26
Earth
·Verizon FIOS

reply to Splitpair
said by Splitpair See Profile :

said by hrobins See Profile :

Archivis, I use to talk to you all the time when you were in TRON.
TRON. What was that?

Wayne
Ticketing Response blah blah blah. I did just about everything from Livechat to E-Support to Webhosting to Help Desk to Customer Service to supporting every product EL ever had (lol ISDN)


fatness
subtle
Janitor
join:2000-11-17
fishing
·EarthLink

Host:
Earthlink DSL
TekSavvy
Forum Feature Requ..
Need Site Help?
Rants, Raves, and ..
reply to Archivis
said by Archivis See Profile :

They actually managed to make a community out of that company and its employees before this outsourcing mess.

There was no other ISP in the country that could provide the level of support that Mindspring/Earthlink did. Everyone knew their shit.
Back then, the feeling of community was shared by customers as well. Alas, the good old days are gone (I feel like my grandfather saying that).
--
Sure, that'll work..


Splitpair
Premium
join:2000-07-29
Cow Towne
·T-Mobile US


1 edit
reply to questionable
said by questionable See Profile :

Glad to see this company continue die after what they did to Mindspring
It’s a shame you feel that way as the only result of EL failing will be options and severance for the few responsible while those who made it work and gave a crap get their asses kicked upon the streets with nothing.

Wayne
--
If you cannot fix it with a buttset and some beanies you ain't a technician.


Splitpair
Premium
join:2000-07-29
Cow Towne
·T-Mobile US

reply to hrobins
said by hrobins See Profile :

Archivis, I use to talk to you all the time when you were in TRON.
TRON. What was that?

Wayne
--
If you cannot fix it with a buttset and some beanies you ain't a technician.


Archivis
Your Daddy
Premium
join:2001-11-26
Earth
reply to hrobins
mmm bagels

We used to smuggle in "other" alcohol when they brought in the kegs.

hrobins
Premium
join:2000-10-15
Regina, SK
clubs:

1 edit
reply to Jim Bob Jr
I miss the kegs of beer they use to give out and bagel Tuesdays! I have two of those awards laying around somewhere.


Archivis
Your Daddy
Premium
join:2001-11-26
Earth
·Verizon FIOS

reply to hrobins
That meeting in the tiki room was the beginning of the end of Earthlink. From that time onward, our time was limited.

I do miss my 25 cent sodas. I remember when they used to hand awards out. They actually managed to make a community out of that company and its employees before this outsourcing mess.

There was no other ISP in the country that could provide the level of support that Mindspring/Earthlink did. Everyone knew their shit.

I'm sure I have my old awards sitting around somewhere. I had six or seven myself.

hrobins
Premium
join:2000-10-15
Regina, SK
clubs:


1 edit
reply to Jim Bob Jr
Man, lot of old names coming up in here when I was a tech at Earthlink. I am really glad I got out when I did. I remember when we had a meeting in the Tiki room as Archivis did, and when we started to talk about how the outsourcing was not as good as it was in-house, I was told in a very nasty tone by the VP to never bad mouth the outsourcers. We were also told that our jobs were not going to be taken away. Mindspring was a great place to work for, till Earthlink ate it and totally destroyed what Charles put together.
Archivis, I use to talk to you all the time when you were in TRON. Hope you remember me.
Howard Robinson
*This post is just my two cents worth and in no way reflects my current employers viewpoints. Please forgive the bad grammer, as I am at work and will fix this later when I am at home.*

questionable

join:2005-10-18
Phoenix, AZ
reply to Jim Bob Jr
Glad to see this company continue die after what they did to Mindspring


fatmanskinny
Premium
join:2004-01-04
Wandering
reply to skj
Jon Kerner, CTO, is gone as is Eric Alfaro, VP.


skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA

Host:
Charter HSI/CATV
Earthlink DSL
Embarq
ISP b2b etc
Cisco
reply to fatmanskinny
The Executive Vice President who is leaving is Mike Lunsford.

Mike Lunsford is leaving EarthLink Inc. at the end of the year due to a company restructuring that has eliminated his position, according to a filing with the Securities and Exchange Commission.

Lunsford became Atlanta-based EarthLink's interim CEO in November 2006, when former President and CEO Garry Betty took a leave of absence to battle cancer. Betty died in January 2007.


»www.bizjournals.com/atlanta/stor···ly2.html
--


The foundations of character are built not by lecture, but by bricks of good example, laid day by day.


fatmanskinny
Premium
join:2004-01-04
Wandering
·Comcast Digital Vo..
·Comcast

 reply to Jim Bob Jr
Per inside source, some high level execs (including an Executive Vice President down to a Vice President) left the company this past week.

Also, EarthLink is letting go of the following services: VOIP and Muni-Wifi. In addition to all of the support employees being let go, marketing will be completely gone and Operations will take a significant hit.

The above firings layoffs were not apart of the original 900+ ELNK laid off a few months back. This is a whole new batch of victims.
--
The only place where Success comes before Work is in the dictionary.


skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA

Host:
Charter HSI/CATV
Earthlink DSL
Embarq
ISP b2b etc
Cisco
reply to Archivis
Hey, I remember you. I appreciate all the help you gave the Earthlink forum members, including myself. Glad you have been able to start making a living again.

Sadly, we are pretty much on our own in terms of any tech support here. Thankfully, we still have some knowledgeable and helpful people who post here that can help us avoid the dreaded call to Earthlink "tech support".
--


The foundations of character are built not by lecture, but by bricks of good example, laid day by day.


Archivis
Your Daddy
Premium
join:2001-11-26
Earth
reply to fatness
At the time, I did live in Steelton.

York's a crapper. I don't work for PennDoT, but I work in the same building in Harrisburg.
Forums » Selected ISP Support » Earthlink DSL[General] California Central Valley Outage - Tracy,CA still out »
« Anyone Else HavingTerrible Dropped Connection Problems?  
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