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NoVA_CoxUser
Stand back from the cage -- The RF bites
Premium
join:2004-07-06
Alexandria, VA

4 edits

New SSL Cert Problem Report


New "No-Hierarchy" Cert

GoDaddy Cert w/ Trust Hierarchy
It appears DSLR has a new SSL cert used during secure sign-in. (It became effective less than two hours ago)

However, the cert doesn't appear to "trust-up" to any hierarchy ... so browser security alerts are produced.

I've attached images of the new cert's info ... along with a similar cert from GoDaddy which does trust-up so as to not produce any alerts.


justin
Australian
join:1999-05-28
New York, NY
kudos:7
Host:
IPv6
Business Connectiv..
Console/Handheld g..
Console Tech
Home/Office setup ..

1 edit

our rapidssl cert is due to expire tomorrow so I bought a godaddy one, and installed it. I don't get a warning in firefox.. and to be honest I'm not sure what the difference is that you highlight, although I'll go google it.

edit: my IE doesn't peep also.



NoVA_CoxUser
Stand back from the cage -- The RF bites
Premium
join:2004-07-06
Alexandria, VA

1 edit


Actual FFX Security Error
Thanks.

Here's that actual FFX alert I'm receiving (those earlier screenshots were certificate properties)


justin
Australian
join:1999-05-28
New York, NY
kudos:7

I don't get that on safari windows, firefox or ie..



NoVA_CoxUser
Stand back from the cage -- The RF bites
Premium
join:2004-07-06
Alexandria, VA

2 edits

Interesting ...

I'm going thru my own FFX security settings (and about:config) to see if I possibly have a more "sensitive" setting causing me to see this.

I'll keep you posted on what I find.



justin
Australian
join:1999-05-28
New York, NY
kudos:7

you are trying this on »secure.dslreports.com right



NoVA_CoxUser
Stand back from the cage -- The RF bites
Premium
join:2004-07-06
Alexandria, VA

2 edits

It is received right after submitting username and password from www.dslreports.com/login/?secure=1

(The URL you included returns a 403 Forbidden error)

BTW, I'm running FFX 2.0.0.4



justin
Australian
join:1999-05-28
New York, NY
kudos:7

yeah that posts to secure.dslreports.com

you get the same error on just visiting the https link above?



NoVA_CoxUser
Stand back from the cage -- The RF bites
Premium
join:2004-07-06
Alexandria, VA

3 edits

said by justin:

... you get the same error on just visiting the https link above? ...
Visiting that link directly simply returns a 403 "Forbidden" error

edit: Yes


justin
Australian
join:1999-05-28
New York, NY
kudos:7

well the cert takes in that case, so it must just be a problem with posting. Perhaps someone else has the same issue as you do?



NoVA_CoxUser
Stand back from the cage -- The RF bites
Premium
join:2004-07-06
Alexandria, VA

2 edits

Problem solved.

It required me D/Ling, installing -- and trusting -- the GoDaddy Class 2 CA certificate on which your new SSL cert is based.

»certificates.godaddy.com/reposit···iate.crt



justin
Australian
join:1999-05-28
New York, NY
kudos:7

I didn't have to do that. Any reason your install was missing the cert?



NoVA_CoxUser
Stand back from the cage -- The RF bites
Premium
join:2004-07-06
Alexandria, VA

4 edits

said by justin:

... Any reason your install was missing the cert? ...
I have no idea.

It did have the GoDaddy CA (which was used by the "error-free" cert properties image posted in my OP) ... and which "threw me" for a while ...

... but the GoDaddy Class 2 CA cert (used by DSLR) was missing; I can only assume from my original FFX installation.


nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
kudos:7
Reviews:
·AT&T U-Verse

reply to justin
I see the same error on both linux and XP (with firefox).

I think your apache server certificate file needs to contain two certificates - both your site certificate, and the GoDaddy certificate that signed it (i.e. it should have the full certificate chain). I think (not sure) that will reolve the problem without people having to download and install the additional GoDaddy cert. I'm not sure if the order of these certificates matters.
--
AT&T dsl; Westell 2200 modem/router; SuSE 10.1; firefox 2.0.0.4



justin
Australian
join:1999-05-28
New York, NY
kudos:7

how about now?



nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
kudos:7

Still bad.

I had to restart the browser to check. I had previously told it to accept for this session, so I needed to start a new session.
--
AT&T dsl; Westell 2200 modem/router; SuSE 10.1; firefox 2.0.0.4



justin
Australian
join:1999-05-28
New York, NY
kudos:7
Host:
IPv6
Business Connectiv..
Console/Handheld g..
Console Tech
Home/Office setup ..

Well I don't know, because now it shows the hierarchy for me..


nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
kudos:7
Reviews:
·AT&T U-Verse

Firefox has the top ("Go Daddy Class 2 CA"), but it does not see the "Go Daddy Secure Certification Authority" certificate.

I could solve the problem by installing that certificate, but that only solves it for me.

Incidently, Opera and Konqueror are seeing the same problem.
--
AT&T dsl; Westell 2200 modem/router; SuSE 10.1; firefox 2.0.0.4



justin
Australian
join:1999-05-28
New York, NY
kudos:7

so you have the same problem at »certificates.godaddy.com?



nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
kudos:7
Reviews:
·AT&T U-Verse

so you have the same problem at »certificates.godaddy.com?
No problem at all at that site.

Interesting. After visiting that site, I am fine with the dslreports certificate. But if I restart firefox I again have problems. It seems that going to the godaddy site caches the missing intermediate certificate, and that makes it available for secure.dslreports.com until I shutdown the browser.
--
AT&T dsl; Westell 2200 modem/router; SuSE 10.1; firefox 2.0.0.4

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