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Rhanlav
Dook?

join:2005-01-28
Jacksonville, FL

Ironic...

I find it interesting they put the customer care number at the end of the letter, after saying that they're giving the person the boot for calling their customer support too much.

Hmm. I think this is a perfect opportunity for the person getting the boot to rack up some more phone calls to their support folks just because.


morbo
Complete Your Transaction

join:2002-01-22
00000

good idea. i'd call once a day for a month. each time, just take forever to explain why you are calling. ramble. pretend to be senile. whatever it takes.



Steve B
Premium
join:2004-08-02
Seattle, WA

reply to Rhanlav
Your not the only person to notice that a person's account gets terminated because of calling Customer Care too much then tell the customer call Customer Care....the same thing the account was terminated for? What a damn joke.


dentman42
Premium
join:2001-10-02
Columbus, OH

Who says you even have to have service with them to call their customer care? Anybody could call and waste their time, at least a minute or two before the rep hangs up...

I'm sure glad I dumped Sprint this year. They must have the worst coverage in this area. Since I went to TMobile I haven't had a single dropped call. I'm a low usage user, and probably 50% of my Sprint calls ended up dropped. Verizon has by far the best coverage in this area.


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