 burple
join:2001-11-15
Kennedale, TX | I hope this is true I have been fighting with Sprint for 6 months straight over one bill mess up after another. Everything from sending me out a phone I did not ask for to an address I has 2 years ago and billing me for it, to adding up sale charges without me knowing. They would soft credit all of the screw up and then it would be right back on there the next month. And then they would call me harassing about paying the reversed charges, which they caused with their screw ups to begin with. Not to mention the 3 months it took calling in just to finally get them to block text messages on our phones for good. I am working on month 7 now fighting with them over the mysterious phone that was sent out.. I told them I was past tired of the crappy excuse for service. 50% of the time I get hung up on. The other half they just want to have an attitude. I wanted out of the contract last month due to lack of support on their side. I even threatened to go to the Attorney General if they did not fix things. Customers should not be subjected to these headaches month after month. |
