DonBrady
Premium
join:2002-06-20
Cary, NC | reply to klisk
Re: Wait, what...?
They're honest, just a little disorganized at times.
Just keep calling and you'll get through to Billing.....and we will all be interested to hear the end result..... |
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ross
join:2000-08-16
 ·Digizip
| said by DonBrady  :They're honest, just a little disorganized at times. Just keep calling and you'll get through to Billing.....and we will all be interested to hear the end result..... I'd be interested if he asks for, and gets, a refund, or service credit, equal to the amount of the difference in pricing he paid unnecessarily from the point they restructured their price/service level tiers. Anything less would be tantamount to theft. |
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klisk
join:2002-06-30
Paterson, NJ
| reply to DonBrady
I know they're honest, I've really had no complaints with them until right now, and it's just a little more than a tad frustrating if y'know what I mean.
Disorganization would be the same reason I'm also being billed an incorrect price, which IMO isn't good for business. I'm hoping maybe they could give me a few months free as compensation once all of this is figured out, but I honestly won't hold my breath for anything like that.  |
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