Trinijoy
Premium
join:2005-09-12
Brick, NJ | reply to en102
Re: Never had Sprint, but Sprint's Nextel blows
I worked customer care, believe customers just call in to get credit and never pay a bill and will make up any sob story to get money. Believe me I feel no sympathy for these customers and they got what they deserved. |
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phattieg
join:2001-04-29
Winter Park, FL
 ·Verizon Wireless B..
·Sprint Mobile Broa..
| I have not had any issues with my phone. I love the pricing, and have not had any billing issues. I enjoy all my features, and was even given unlimited text messaging. I do not have coverage issues, or problems with dropped calls. I enjoy all the benefits of my plan, including the 7pm nights and mobile to mobile calling free. I sound like a commercial, but damn, they have been the cheapest provider thus far with the features and services I need, for a fair price that I'm willing to pay. Maybe it only works good if you're on the SERO plan.   
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SIPPhone/Gizmo # 17476200648 / PIMPNET Chatline / Ran by Asterisk & Slackware 10.1. |
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whocares
Premium
join:2003-07-26
..
| reply to Trinijoy
said by Trinijoy  :I worked customer care, believe customers just call in to get credit and never pay a bill and will make up any sob story to get money. Believe me I feel no sympathy for these customers and they got what they deserved. =========================================
hey Son,YOU & SO MANY OTHERS need to get YOUR PRIORITIES togeather.
WITHOUT CUSTOMERS,YOU WOULDN'T HAVE A DAM JOB IF a person or company gives BAD service,WE the CUSTOMER,are the ones that have the right & CAN say good by to your company, SIMPLY because your personnel,ARE to lazy to do their job right or DON'T CARE about doing their job right |
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Chuckles
Premium
join:2006-03-04
Saint Paul, MN
| said by whocares :WITHOUT CUSTOMERS,YOU WOULDN'T HAVE A DAM JOB I think he said he worked in a call center. Not on a river. And since dams generate electricity I think there's much job security there.
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kustomerservice.net |
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FiL
Premium
join:2005-08-16
Silver Spring, MD | cue in the "No Applause" sign...that was a direct MISS!
A name change seems somewhat the proper thing to do now, Chucky boy...;) |
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supertech315
join:2006-03-01
Perris, CA | reply to Trinijoy
I'm with you brother but i'm sure is gotta be some exceptions |
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Chuckles
Premium
join:2006-03-04
Saint Paul, MN | reply to FiL
Why change my name? BTW I got a thumbs up |
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fldiver
Premium
join:1999-12-27
Jacksonville, FL
| reply to Trinijoy
Believe what you will, but Sprint screwed up my billing from DAY ONE! 3 months later, they are STILL working on it. I even spent over an hour explaining to the customer service rep what was wrong and why; they agreed it was wrong and it would corrected the following moment; needless to say, it was NOT. I don't appreciate your generalizing all customers into one bucket. There are those of us who value honesty, and I expect a lot of Sprint's issues are their own self induced problems. If I did not need high-speed access I would have stuck with T-Mobile and yes, they were extremely customer focused. Sprint better watch out, or they are likely to find themselves in a class-action lawsuit over this one. |
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lefty1
join:2002-10-25
Clay, NY
| reply to whocares
Jazzy1120 wrote: "WITHOUT CUSTOMERS,YOU WOULDN'T HAVE A DAM JOB IF a person or company gives BAD service"
I've worked customer service as well (not at Sprint), and if they're moochers, they're not the kind of customers any company wants; the only question is how much of it are they willing to tolerate.
"WE the CUSTOMER,are the ones that have the right & CAN say good by to your company"
The company has that right as well, and they're exercising it. Some customers may be getting screwed over by this action, but I'll bet most of them are sponges that Sprint has elected to do without. And unless you're one of them, what are you getting upset about? |
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