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How I see it

@comcast.net

For Starters...

I don't see where the AP reporter and Powerderly's versions of the story disagree.

The reporter never said he was upset.
And, assuming he made the statement "I was never given an option"..one might reasonably assume if they're a reporter that that is a complaint of sorts.

In addition, Powderly admits that verizon never told him about the removal of the copper...and that he learned of it being an issue himself prior to the install.

And so? I'd say the reporter reported on what occurred..whether it had the spin powerderly wanted on it or not.

Personally, what I find rather surprising is Verizons position on this matter. One would have gotten the impression from all the BBR stories on this issue that Verizon was ripping out all the copper most if not all the time.
Clearly, according to Verizons spokespersons statement anyway, that isn't the case and they're trying to be as flexible as possible.

And finally, honestly I think for those who want to make a continued issue of this..really, it's time to get over it.
Verizon is spending 23 some odd billion dollars to improve their network to become truly state of the art.
Many BBR members constantly cry out for the latest in innovation and lord help any company that doesn't give it to them. And then, when they do that..we just get to read all these stories finding fault with what they're doing.

These are truly exciting and innovative times we're living in, and for a public company to spend that much of their shareholders money to do this when they COULD have tried to argue what AT&T does nonstop..that it's not necessary...really is something they should be praised for.

How many more BBR stories must we be subjected to about THIS issue, versus stories about how GREAT FIOS is?

It's time to talk a whole lot more about that..and a whole lot less about some old, tired..decades old copper that anyone with an ounce of sense wouldn't want anyway.

Well, unless you're AT&T of course..and it's continuing to be at the heart of your very poorly designed flop of a next generation network.

Ahrenl

join:2004-10-26
North Andover, MA

Deborah..?


dyao5

join:2005-09-01
Philadelphia, PA

Re: Verizon cutting copper

Sorry Ahrenl - that post defending my story wasn't written by me. I'm not afraid to show myself. I'm that AP reporter that you guys are dissing. You folks are entitled to your opinion. (I told Henry Powderly the same thing - he has a right to his opinion even though he never gave me a chance to explain my side of the story before going on his rant. That's the thing about blogs - he can write what he wants. As a reporter he can't do that without getting a comment from the other side. That said, I will never censor him.)

Are there any Verizon employees posting here? Because in past blogs in this forum, there were several people who were unhappy/surprised about copper being cut. I emailed several of them, including FIOS Troubl, who fought like the dickens to get his copper back. In my article, Bill Kelms even filed a complaint with the FCC. You can google his blog. He has devoted several pages to his complaint.

I wouldn't be surprised if Verizon told employees in the PR department to destroy my story through blogging. Doesn't it seem strange that a story that clearly helps the consumer by telling folks about Verizon's copper cutting policy is being destroyed in this forum?

Who does the story help? THe customer. Who does the story hurt? Verizon. It doesn't hurt the consumer at all. So how can consumers be upset about a story that tells them something they ought to know? Think about it.

Some of the arguments I read in this forum sound just like the Verizon complaint letter we received and that AP thoroughly checked out. I was asked about my notes, I forwarded copies of email to my bosses, and I was put through the grinder to prove that I in fact did not manipulate or change the story. I don't have much to gain by writing a story like this - I don't get paid more and it can only attract complaints from companies (which means headaches). I can choose to write only positive stories that tout a company's products. It's easier, really. Write something fun between 9 to 6, then go home.

As for the article itself, the whole point of it wasn't FIOS technology at all - it was about consumer marketing. Tell people what you're doing and give them a choice. That's it.

Bill Kelm even said that my article wasn't tough enough. No FIOS consumer I spoke to or contacted - including Henry Powderly and several AP reporters -was given a choice about cutting copper despite what the Verizon PR guy told me. And what we write about isn't even half of what we see out there, because we have to be fair and balanced (at least I try to be in spite of what you think).

One of the things left out of the article was that a Maryland consumer regulator is thinking about investigating Verizon's habit of cutting copper even before my story came out. She was concerned about consumer choice. As for Henry Powderly, who is a reporter himself, I called him back several times and asked him to comment on Verizon's statement that he should have been told 3 times that his copper was cut.

The upshot of all this is one day we might only have two choices for tv/internet/phone service - either from the phone or cable company. Who knows, we might see our bills hit the $200 or $300 mark a month one of these days?

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