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Forums » Selected ISP Support » Sonic.net » CRC/HEC errors keep incrementing - is it normal?
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DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs:		reply to SirDSL
Re: CRC/HEC errors keep incrementing - is it normal?

Your best bet would be to contact support and ask them to run line stats from our side. We can see far more data, and can use this to determine if repair is needed or possible, etc.

-Dane
to forum · permalink · · 2007-07-10 03:04:08 · Reply to this


Gleaminx8

join:2000-12-13
Boynton Beach, FL

 Those numbers are not out of the norm. HEC errors are corrected by your modem using Read Solomon. CRC errors are packets unrecoverable but the CRCs are not out of the norm considering the 138 hours up time, that's roughly one CRC error every two hours.
to forum · permalink · · 2007-08-08 21:57:46 · Reply to this
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