how-to block ads
|
|
Share Topic
 |
 |
|
|
 FiLPremium
join:2005-08-16
Silver Spring, MD | reply to Jeffrey
Re: Mmm, I see ^"I clearly stated I don't have Sprint and I have never had a problem with any bill as far as over-charging, for as far back as I can remember."
Seems you overlook the fact the news item isn't about you...?
These guys felt the need to call in an clarify problems they thought existed. Seems ENTIRELY LOGICAL that if Sprint manned up to the problems, be it a real problem or p-noid customer, they MIGHT have found a concise way of telling their paying customers "you know what, your wrong and here's why" or "we'll fix that for you, sorry" (cold day in hell that last word is ever used by them).
One lady found many monetary problems in her bill, and so called to have them change it. Yet they shafted her. Why? Was it that her calling-in spree took up to much bandwidth(?), choking up the queue line? Or do they only do bizness with people that don't scrutinize their bill?
That's the problem right there. Don't offer free call in support numbers if you gonna get ya friggin panties wet when people 'call in'...lol. Otherwise, man the eff up. The money machine ain't stopping cuase of these few thousand people... | |
 JeffreyWilpon please sell the MetsPremium
join:2002-12-24
Long Island
kudos:3
 ·Vonage
 ·Optimum Online
| said by FiL:Seems you overlook the fact the news item isn't about you...? Of course the news isn't about me. I didn't overlook anything--I was relating my experiences with other carries in relation to Sprint. You overlooked that.
Calling in 40, 50 times in a time period is unnacceptible, and as much as I hate Sprint, I don't feel that bad about their decision to drop a handful of customers.
--
"When you get lost in your imaginatory vagueness, your foresight becomes a nimble vagrant."
[Ramblings] [RIP Millie 1993-2006]
| | |
|
|
