| I've Cancelled Vonage Before......... And didn't have a problem doing so. |
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| said by I0001110101:And didn't have a problem doing so. That was before Vonage started going in the dumper financially.
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 Jim GurdPremium
join:2000-07-08
Plymouth, MI | She should have her husband send a certified letter with return receipt to their customer service department demanding cancellation. |
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 mb
join:2000-07-23
Washington, NJ | reply to I0001110101
I cancelled an account about 4 months ago w/o any difficulty once I actually got the retention person on the phone. It did take a while to get to him though. I even came back, so, in my case, no big deal... |
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Reviews:
 ·Verizon FiOS
| reply to I0001110101
I cancelled about two months ago without problems. Only waited on hold for about 5 minutes. The CSR tried several times to get me to let them "resolve" my complaint but after repeating "please cancel the account" three or four times, she got it. she even credited the entire last month's billing. So it would seem that the problems with cancelling Vonage might be overstated somewhat. |
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 dvd536as Mr. Pink as they comePremium
join:2001-04-27
Phoenix, AZ
kudos:4 | reply to fAcEtIOUs
said by fAcEtIOUs:said by I0001110101:And didn't have a problem doing so. That was before Vonage started going in the dumper financially. Has vonage *ever* shown a profit?
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You can never be too rich, too thin or have too much Bandwidth |
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| reply to fAcEtIOUs
I had Vonage when they were giving out mail-in-rebates... I never got mine. Had to argue with them to cancel. Terrible servies. They deserve to go under... |
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| reply to Jim Gurd
And then call her bank to put a block on any future payments to Vonage. |
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